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A platform for all positive news stories across the care sector
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WARMINSTER CARE HOME ALPACA FUN


Residents of Warminster’s Wren House Care Home had an afternoon of fun with a visit from some fluffy friends.

The events saw alpacas visit residents in the home’s garden and even in the rooms of those who were unable to go outside.

Residents experienced the joy of engaging with the gentle and affectionate alpacas, forming an instant bond with the captivating creatures.

Animal therapy, such as interacting with alpacas, offers a wide range of benefits that contribute to physical, emotional, and mental well-being. This includes reducing stress, enhancing relaxation, uplifting mood, and fostering social interaction.

Tracey Atkins, Wren House Manager said “Our goal is to consistently plan delightful activities for our residents, and the alpaca visit proved to be an extraordinary triumph.

“It was great to see the Alpacas bring laughter and smiles to our residents’ faces, it shows the profound impact of animal therapy and the benefits and joy it brings to our residents."

Resident June Tanswell said, "The alpaca visit was an absolutely marvellous experience! Being able to pet and interact with these magnificent creatures was truly brilliant. The alpacas' calm and friendly nature made it even more special, and I’m looking forward to their next visit”.

WARMINSTER CARE HOME ALPACA FUN


Residents of Warminster’s Wren House Care Home had an afternoon of fun with a visit from some fluffy friends.

The events saw alpacas visit residents in the home’s garden and even in the rooms of those who were unable to go outside.

Residents experienced the joy of engaging with the gentle and affectionate alpacas, forming an instant bond with the captivating creatures.

Animal therapy, such as interacting with alpacas, offers a wide range of benefits that contribute to physical, emotional, and mental well-being. This includes reducing stress, enhancing relaxation, uplifting mood, and fostering social interaction.

Tracey Atkins, Wren House Manager said “Our goal is to consistently plan delightful activities for our residents, and the alpaca visit proved to be an extraordinary triumph.

“It was great to see the Alpacas bring laughter and smiles to our residents’ faces, it shows the profound impact of animal therapy and the benefits and joy it brings to our residents."

Resident June Tanswell said, "The alpaca visit was an absolutely marvellous experience! Being able to pet and interact with these magnificent creatures was truly brilliant. The alpacas' calm and friendly nature made it even more special, and I’m looking forward to their next visit”.

MALSIS HALL WALKING GROUPS


These groups run every Friday and our Activity Co-Ordinator facilitates both male and female groups for this day. Here are views of our Patients favourite walking spots which are Keighley tarn and Bingley St Ives estate.

These walks further promote physical exercise and social interaction with our dedicated staffing team and also others in the community. It is also a chance to be mindful being so close to nature.

LANCASHIRE CARE HOME KITS OUT LOCAL FOOTBALL TEAM

Croston Park Nursing Home is sponsoring a local football team as part of the home’s ongoing commitment to developing relationships in the local community.

In a deal worth £700, Croston Sports Club Juniors Under 8s football team has been provided a new strip to wear for the upcoming season.

Having only lost two games this season, the team will be wearing the home’s logo as they seek an unbeaten run for next year.

On a recent visit to Croston Park, in the village of Croston, and with which the home has always had close ties, the players spent the day with residents and were entertained by a performance from the talented Tom Gibbons, who blew everyone’s mind with an afternoon of magic.

Jenny Forrest, health care assistant at Croston Park said: “It was great to have the children visit us at and try on their new strips for next season.

“My son has been a player for Croston since he was six years old, and is over the moon with the new kit.

“Over the years we’ve been shown a lot of love and support from everyone in the village so it’s nice to be able to give something back to a club that we have developed a strong relationship with.”

Phil Ashworth, manager for the team said: “We’re all extremely grateful for Croston Park and the home’s decision to sponsor us for the upcoming season.

“The children loved visiting the residents and getting a first glimpse of what the kits and jackets look like with the Croston Park logo on the front.”

SCHOOL CHILDREN PARADE THROUGH BASILDON AS PART OF DEMENTIA PROJECT

Around 60 school children took to the streets of Basildon dressed as scarecrows as part of a project intended to strengthen understanding of dementia amongst youngsters in the town.

The Fairhouse Primary School pupils and staff paraded through the town dressed as scarecrows as part of a new collaborative project with Mundy House care home, which connects the youngest and oldest members of society.

The school and care home have formed an intergenerational partnership as part of their involvement with The Archie Project, which works to connect local primary schools with older people, especially those in care homes. The ambition is to dispel the fear and stigma often associated with dementia and create more dementia-friendly communities.

The project is already underway with the school’s pupils spending time with the residents during arts and crafts sessions. The care home say the benefits are endless, reducing social isolation, loneliness and helping residents reminisce about their own childhoods.

Josi George, manager of Mundy House care home, said: “Our residents have thoroughly enjoyed spending time with the children, reading and taking part in different activities like painting and drawing. The children bring such great energy and enthusiasm into the home, it really brightens everyone’s day.

“The Archie Project, and schemes like it, are really important for the wellbeing of our residents and helps younger people be more sympathetic to older people who may be experiencing dementia. It reminds residents of happy memories with their own children, grandchildren or even great grandchildren, and gives the children a better understanding early on about how dementia effects people.”

Rheonaid Cooper, Assistant Headteacher at Fairhouse Primary School, said: “The Archie Project has been wonderful for our children and adults alike. The children thoroughly enjoy their visits to Mundy House and loved dressing up as scarecrows.

“The partnership with Mundy House has helped our children appreciate the elderly residents and has given them an understanding as to why they may behave in certain ways. It is teaching the children empathy by helping them to understand how dementia can affect people.

“The project has helped the children to think of their own personal situations including their own grandparents and family members. It has made them aware of how they relate to and speak with the residents of Mundy House and to think about the types of conversations that they have with them. They love asking about their pets, the things they like to eat and hearing stories from the residents lives.

“The children look forward to building on the relationships that they have started with the resident. They are excited to see the same person again to carry on their conversations and also to get to meet new residents too. Josi, the manager, has made us so welcome, as well as the rest of the staff and the wonderful residents.”

PIMMS AND PUPPIES PROVIDE DOWNHAM MARKET CARE HOME RESIDENTS WITH PERFECT AFTERNOON 

Diamond House care home, in Downham Market, had some very special visitors as residents enjoyed an afternoon of puppies and Pimm’s cocktails.

Five adorable cockapoo and dachshund puppies joined residents and their families in the home’s garden as they enjoyed a barbeque buffet and a glass of Pimm’s.

The furry companions put a smile on the faces of everyone as they frolicked amongst the attendees in the garden and demanded attention from everyone.

The visit is part of the hugely varied activities programme at the home, which is designed to keep residents engaged and active, and is tailored to their interests and needs. Larchwood, which operates the home, is a big advocate of pet therapy, which sees care home residents interacting with animals of all types with visits from reptiles, birds of prey, Shetland ponies, alpacas – and now puppies.

Sarah Hamer, team leader at Diamond House care home, said: “This is probably one the best days I’ve had at work! Everyone was so excited for the puppies’ arrival and our residents have had a fabulous time.

“Studies show that bringing animals into care homes can increase social interaction and goes a long way to improve residents’ sense of wellbeing. These visits have really boosted our residents’ spirits!”

One resident said “I love dogs, so this visit has made my day! I’ve had a number of pets throughout my life and today has brought back some fantastic memories from years gone by!

“The home is always putting on these entertaining activities for us, I’m already looking forward to whatever the next one may be!”

100th BIRTHDAY CELEBRATIONS FOR WELL TRAVELLED TAUNTON CARE HOME RESIDENT


A resident at Oake Meadows care home in Taunton has celebrated her 100th birthday surrounded by family, friends and fellow residents.

Margot Komarnicka, known to everyone as Mrs K, marked the milestone with a party, and a card from the new King.

Born in Worcester and married three times, Mrs K has two children, three grandchildren and two great grandchildren. One of her loves was acting and amateur dramatics and another was travel. She headed out on a world cruise from Southampton at the age of 93 and returned at 94!

In her 70s and 80s Mrs K was a tour guide, including at Wells Cathedral where she worked between the ages of 84 and 91.

When asked what her tip was for living to 100, Mrs K smiled enigmatically!

Michelle Guest, activities co-ordinator at Oake Meadows said: “Mrs K is a great character and we were delighted to help her celebrate her 100th birthday.

“She has obviously lived a very full and entertaining life, sailing the world and being a tour guide in her 90s. It was great to see family and friends enjoying the party with Mrs K and we’re looking forward to her 101st birthday.”


BASILDON CARE HOME WINS CLUTCH OF CARE AWARDS

Mundy House care home in Basildon has been recognised for its ‘outstanding contribution to care in Essex.’

The home, in Church Road, won two awards at the Essex Care Sector Awards – The Prospers – and was highly commended in a further three categories. Mundy House has been recognised for care excellence at these awards every year they have run since the inaugural ceremony in 2016.

It took first place in the Digital Impact and Technology and Sensory categories and was highly commended in Team of the Year and Making a Difference. In addition, Dr Mohammad Aslam, one of the key health professionals working with the Mundy House team was named as an unsung hero.

Last year, Mundy House was awarded a gold medal by NHS England & Improvement – East of England Regional Team for an initiative raising awareness of keeping older people as physically fit as possible.

Mundy House manager Josi George said: “I’m so proud of everyone at Mundy House. The whole team works hard every single day to make life full of love and laughter for our residents.

“The support we receive from families, friends and the local community is also important and these awards are just fantastic.

“Thank you to everyone who contributes to making life at Mundy House as wonderful as it is.”

Mundy House, which caters for older people, also provides respite and palliative care, is rated good by the industry regulator, the Care Quality Commission.

INSPIRING STORY OF INCLUSIONAND EMPOWERNMENT: VISUALY IMPAIRED ALFERTON MAN'S JOUNREY TO VOLUNTEERING SUCCESS

Jason Wood, a 53-year-old resident at Salutem Care and Education's Ashlea House in Alfreton, has overcome challenges to embrace a new chapter of community engagement and personal growth through volunteering.

Jason's remarkable journey exemplifies the power of support, determination, and the transformative impact of inclusive opportunities.

Living with a visual impairment and struggling with shyness when meeting new people, Jason's desire for meaningful connections and the chance to contribute to his community led him to the British Heart Foundation, five minutes away from Ashlea House.

With the support of the home’s staff, Jason embraced his new opportunity. His unique skills and potential were recognised by the shop manager and together they identified tasks that not only aligned with Jason's abilities but also allowed him to overcome his challenges.

His responsibilities include ensuring the shop's accessibility for visually impaired customers, verifying price visibility on goods, greeting customers, and fundraising. The initial steps were marked by extensive support, including online courses and health and safety briefings, which fostered Jason's confidence and readiness for the role.

Since his initiation as a volunteer in May 2023, Jason's growth has been nothing short of remarkable. His interactions with colleagues and customers have paved the way for genuine friendships and a heightened sense of belonging.

The Status Quo fan’s commitment to volunteering has not only allowed him to contribute to his community but has emboldened him to explore new horizons. His increased confidence has led him to consider taking on an additional day of volunteering, further enriching his life while continuing to enjoy his passions - playing snooker and attending music gigs.

Ashlea House, a 13-bed residential care home in Alfreton, stands as a beacon of person-centred care and support for adults with learning disabilities, autism, and physical disabilities. Its dedication to fostering independence and creating an environment of growth is epitomised by Jason's journey.

Lorraine Walker, Manager of Ashlea House, expressed her pride in his accomplishments, saying: "Jason's journey is a testament to the remarkable potential that exists within each individual. At Ashlea House, we are committed to providing a supportive environment that fosters independence and empowers our residents to chase their aspirations. Jason's success embodies this commitment."

THE SALVATION ARMY WORKING IN PARTNERSHIP WITH MALSIS HALL 

Patients from Malsis Hall continue to attend the ‘It’s worth talking about’ group at the Salvation Army in Keighley.

This tends to be the most popular group as it is mixed, there are free refreshments when attending the group and games. This group promotes communication, rapport and connection building and provides further opportunities for our Patients such as trips/days out, community/fun days, walks, events and more social groups.

Ryan the organiser is currently starting up a new project near Cliffe Castle in Keighley called the Woodville activity centre. He will be setting up an open space there with a large open inside area, outdoor ground and allotment. This sounds like an exciting opportunity for our patients and Service Users in the future.

CARE HOME RESIDENTS GO THE EXTRA MILE IN £1200 FUNDRAISER FOR DEMENTIA FORWARD 

Residents at The Hall care home in Thornton le Dale recently completed 260 laps of the home’s lawn to raise money for Dementia Forward.

The North Yorkshire charity, which provides vital support for those living with dementia, has developed a strong relationship with the home and often holds events on behalf of the care home community in Yorkshire.

Accompanying the residents for the challenge were the Hall’s friends from down the road at Thornton Dale C of E Primary School. The year two and three children, together with the residents, embarked on the challenge, which in total raised more than £1200 for the Yorkshire charity.

Local Ryedale businesses and members of the community made the day extra special by putting on a variety of activities.

At the end of the challenge, participants tucked into a variety of sweet treats, most notably the cake, generously provided by Dementia Forward. Velo Vintage ice creams, which is a regular visitor to The Hall, was very popular with the children from Thornton Dale C of E Primary School.

Diane Hagan, manager at The Hall care home said: “I am incredibly proud of our residents, children, family and friends, who all came together in support of such an amazing charity.

“It was so nice to see the children from the local primary school engaging with our residents and working together to complete the challenge.

“Our residents are always eager to engage with members of the local community and more importantly support organisations like Dementia Forward, who continue to support many of our residents and their families at The Hall.”

Jill Quinn MBE, CEO at Dementia Forward said: “Dementia Forward has a ‘local for local’ motto, we rely heavily on local community support to help us fund and deliver our services. This was a true community event run by our dear friends at The Hall. We know that smaller things happen every day at The Hall, not least the lovely intergenerational fun and games with the local school. The funds will be put to use in the local area supporting people affected by dementia. If anyone needs our support, they should call our help line 03300 578592

WHISKY AND CHOCOLATE IS SECRET TO LONG LIFE SAYS CARE HOME RESIDENT AS SHE TURNS 100 YEARS OLD

A resident at an Ellesmere Port care home has celebrated her 100th birthday.

Hilda Ridgway marked the special occasion at Whitby House care home, on Pooltown Road. She celebrated her birthday with a party surrounded by her family, residents, and staff at the home.

Hilda was born in 1923, in Ellesmere Port. After leaving school she worked in a variety of roles and retired aged 85 in 2008 after working as a cleaner for the local authority.

She was married to her husband Dennis for more than 50 years during which she had two daughters, Denise and Alison. Her wider family includes three grandchildren and seven great-grandchildren.

Hilda continued an active post-retirement lifestyle with daily cycling and swimming sessions as well as frequent games of bingo.

Hilda said: “I’ve had a wonderful day and it was marvellous to receive a card from the King. The staff have treated me brilliantly and organised a lovely party to celebrate.

“My secret to a long and healthy life is plenty of chocolate, whiskey and keeping active!”

Angela Earlam, manager at the care home said: “We’re delighted to have been able to take part in celebrating Hilda’s special day and we look forward to marking future birthdays with Hilda at Whitby House”.

Whitby House care home is an elderly care facility that specialises in nursing care. The home can provide care for up to 40 residents and is currently rated ‘good’ by the CQC.

TAUNTON CARE HOME WELCOMES FURRY FRIENDS


Oake Meadows care home in Taunton welcomed some very special visitors to the home to interact with residents and staff.

A trio of beautifully fluffy alpacas - Jed, Cuddy and Coco - from Stoke Wood Alpacas, were the talk of the home when they arrived to mingle.

Originally from Peru, alpacas are known for their charming temperament and the calming affect they can have on people.

Residents and staff enjoyed petting and feeding the alpacas and learning a bit more about the very popular animals.

Michelle May, activities co-ordinator at Oake Meadows said: “It was wonderful to see the smiles on the faces of everyone. The alpacas were incredibly friendly and seemed to enjoy the visit as much as the residents and staff.

“It is so important to find things that are fun, varied and sometimes unusual for our activities programme and there’s no doubt that animal visits are very popular.

“Thanks to Stoke Wood Alpacas for bringing the three beautiful alpacas and making our day.”

RECRUITMENT SPECIALIST MAKES AN IMPACT BOTH ON AND OFF THE PITCH


Winchester City football club’s manager has scored a personal goal by leading a team to promotion whilst working Monday to Friday as group head of recruitment for a major UK care provider.

Ex-professional footballer, Craig Davis, 41, played for Cardiff City until he was 21 and played semi-professional football up to the age of 30. Now the manager at Winchester City FC, Craig has helped promote the team to the seventh tier of English football.

Following his stint at Cardiff, Craig decided to embark on a recruitment career before eventually joining Salutem Care and Education in 2020.

His leadership skills on the side of the pitch have noticeably transferred to the office with Craig recently joining the senior leadership team amongst 10 other care professionals.

With a team of 12 people, Craig oversees all aspects of recruitment with his department successfully trebling the number of accepted offers across Salutem from an average of 45 offers per month to over 130.

Craig Davis said: “Since working at Salutem I have thoroughly enjoyed having the time to work on my career in recruitment whilst also managing Winchester City at the weekend.

“Last year’s promotion to the seventh tier of English football was a great achievement for the club and the proudest moment in my five years managing the side.”

John Godden MBE, CEO at Salutem said: “It’s great to see a member of our leadership team working hard during the week but also using his leadership skills in the local community on a weekend.

“Craig is a very popular figure at Salutem and we’re all very proud of his achievements with Winchester City.”

PRAISE FROM REGULATOR FOR HORSHAM CARE HOME


Buttermere House care home in Horsham has been rated as ‘Good’ in all areas following its first inspection by the Care Quality Commission.

Buttermere House, part of the Silverlake Care brand, is a care home providing accommodation and care to people who have complex learning disabilities, autism and related conditions.

The inspector looked at five areas including:

Is the service safe?

Is the service effective?

Is the service caring?

Is the service responsive?

Is the service well-led?

The inspector noted that ‘People who used the service told us staff were kind, caring and respectful towards them. People's care plans and the support from the registered manager provided staff with the information required to support people effectively. People and their families were involved in the planning of their care and their wishes were respected.’

The report also stated that ‘People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.’

One relative told the CQC "I have no concerns whatsoever about [my relative's] safety, Buttermere House is the safest place she can be” and another said “They know [my relative] inside out and what they need to do to keep her happy."

The manager was praised with the report saying that ‘Staff demonstrated an understanding of their roles and responsibilities and told us that they had confidence in the registered manager. One member of staff told us, "[Registered manager] is always available for us, we can speak with her at any time.’

Tony Stein, Chief Executive of Healthcare Management Solutions which operates Silverlake Care, said: “We are all very pleased with the outcome of Buttermere House’s CQC inspection.

“I am especially pleased to read the comments from our residents and their families. Our purpose as a business is to provide care in a warm and welcoming environment, so knowing that this is being delivered is very encouraging.

“Well done to the whole team on achieving this recognition and for the care they give to the people they support every single day.”

PRAISE FOR BRAINTREE CARE HOME


Aspen Grange care home in Braintree has been praised by the Care Quality Commission for its quality of care.

The home received a ‘Good’ rating in all key areas inspected – safe, effective, caring, responsive, and well-led.

Aspen Grange Care Home is a nursing home providing nursing and residential care for up to 49 people in one purpose built environment. The service also provides support to older people living with dementia and complex care requirements.

The report noted that ‘People received safe care from staff who knew them well’ and ‘People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.’

The home’s management was praised with the inspector saying that ‘We received positive feedback about the leadership and management of the service. There were systems in place to monitor, maintain and improve the quality of the service.’

It was also stated that ‘Staff were kind and caring and people and their relatives confirmed this’ and included comments from relatives saying "Most of the staff are very good here." "[Person] is unable to speak, but they are always smiling, and I know they are happy." and "They, [staff] are very kind and friendly to [person], I know [person] is happy here."

Sharon Thompson, manager at Aspen Grange said: “I am so proud of the whole team who work diligently and professionally to ensure our residents are happy, safe and supported to live their best lives.”

Heidi Davies, operations director at Opal Care said: “This report is testament to the hard work and dedication of Sharon and her whole team.

“They are providing the quality of care and support we aspire to and I am delighted this has been acknowledged by the inspectors, and most importantly by family and friends of our residents.”

Aspen Grange is operated by Opal Care, which is managed by Healthcare Management Solutions.

AWARD RECOGNITION FOR REIGATE CARE HOME


Dungate Manor in Reigate has been named as one of the top care homes in the South East for the second year running.

The annual Care Home Awards 2023 recognise 20 of the top rated care homes in each region of the UK, based on reviews from residents and their family and friends on carehome.co.uk.

This follows on from recognition in several prestigious sector awards in 2022.

Abdul Rifai, who manages Dungate Manor, was a finalist for Registered Manager of the Year in the recent Leaders in Care Awards.

He was also shortlisted in the Care Employee of the Year category at the Caring UK Awards, where the care home also was shortlisted for the Care Team of the Year.

Dungate Manor and Abdul were also in the running for the Care Home Team Award and the Care Home Manager Award at the Great British Care Awards South East.

Abdul Rifai, manager at Dungate Manor said: “As a team, we are incredibly proud to have secured a Top 20 Care Home Award for the second year running. We are all driven by enthusiasm for what we do, a desire to do it well and our determination to go the extra mile for the people we support. It is wonderful to hear that our residents feel safe and protected here, but that they also enjoy the freedom they have to do the things they love and to be involved in their care planning. My thanks go to our brilliant team for this wonderful and well-deserved achievement!”

Heidi Davies, Operations Director, Larchwood Care said: “My whole-hearted congratulations go out to Abdul and his team at Dungate Manor for this fantastic achievement. Feedback is crucial in making sure we deliver the best possible care and support to our residents. The fact that this award is based on that feedback and the experience of the people who live at Dungate and their families makes it even more special.”

Feedback includes – ‘What a wonderful year you have given my friend.’ ‘Just want to say how impressed I am with the staff and level of care at Dungate Manor.’ ‘I felt safe in a caring environment for the first time in years.’ ‘Every aspect of my care needs are being met with respect and dignity.’ ‘I love this home because I feel safe and well cared for.’

Dungate Manor is rated ‘Good’ by the Care Quality Commission.

NORTH SHIELDS CARE HOME WELCOMES NEW PETS

Appleby Care Home in North Shields has some unusual new residents, adorable bunny rabbits Oreo and Snowy.

The introduction of Oreo and Snowy – named for the markings on their coats – is the idea of Appleby’s activities coordinator Elaine Rook. They noticed how much excitement was generated when petting zoos and other animals visited the home for pet therapy sessions, and wanted to be able to offer residents animals of their own to care for.

Clare Leonard, Larchwood Care’s home manager for Appleby, said: “Everyone is absolutely thrilled to introduce Oreo and Snowy into the Appleby family.

“Larchwood Care focusses on providing person-centred care that supports the overall well-being of our residents. Our residents wanted a pet, so we’ve listened and moved in Oreo and Snowy!

“The therapeutic value of animals is amazing. Interacting with them can reduce stress, boost mood and provide a sense of purpose and routine, which is incredibly important for people living with us.”

George Wood, who lives at Appleby care home, said: “The rabbits are getting big and I like them. They make me smile because I used to have rabbits. Can’t remember how many but there was a lot. Cleaning them out took a while, and my boys Gavin and Anthony watched – good memories!”

Numerous studies have highlighted the therapeutic benefits of engaging with animals in care home settings. Pets can reduce feelings of loneliness and isolation, provide opportunities for social interaction, and promote physical activity and cognitive stimulation among residents. The presence of Oreo and Snowy will undoubtedly foster a warm and welcoming atmosphere at Appleby Care Home, enriching the lives of its residents.

Appleby Care Home is operated by Larchwood Care and is rated as Good by the social care regulator, the Care Quality Commission.

ASHINGTON WOMEN CELEBRATES BECOMING A CENTENARIAN

A Northumberland great-grandmother celebrated her 100th birthday at a Morpeth Care Home surrounded by friends, family and the local community.

Edith Main celebrated the special occasion with a birthday party during Riverside House Care Home’s summer fair and was presented with a cake and flowers by the town’s Mayor, Councillor Jade Crawford.

Edith was born and raised in Ashington along with her three sisters and has remained deeply rooted in the town for almost all her life. During her childhood, her father’s passion for music lead Edith briefly to Berwick, where he played piano for the Berwick Playhouse during the era of silent black and white films.

After returning to Ashington, Edith met her future husband, Edward, at the Ashington Institute in 1944. This sparked the beginning of their relationship eventually culminating in the arrival of one daughter, Pat, two granddaughters, four great grandchildren and her first great-great grandchild due shortly.

Edith worked both in a greengrocer and the Lipton’s supermarket in Ashington until her retirement upon her husband’s passing more than 20 years ago.

Edith said: “I've been blessed with a long and fulfilling life, and throughout my journey, I've had the joy of sharing it with a loving husband and raising two remarkable daughters.

“The secret to a long and happy life? I always say that it lies in doing what brings you joy whenever and wherever you can and for me, that source of happiness has always been dancing.”

Councillor Jade Crawford, Mayor of Morpeth said: “Edith's long life is a testament to the spirit of our community and her continuing remarkable journey, filled with love and a passion for dancing, is an inspiration to us all.

“As Mayor, I’m honoured to join in celebrating Edith's 100th birthday at Riverside House and long may it continue!”

Richard Dobinson, Riverside House’s Activities Coordinator said “Edith is an extraordinary woman and Riverside House is honoured to have her with us, she is an amazing lady with the energy of someone half her age.”

Riverside House is managed by Healthcare Management Solutions and is rated as good by the industry regulator, the Care Quality Commission, which assesses elements including safety, effectiveness, standards of care, responsiveness, and how well-led it is.

CARE HOME BOSS’ PLEA TO NEW PM


Tony Stein, chief executive of Healthcare Management Solutions, has written to new Prime Minister Liz Truss to ask her to ensure that reform of health and social care will be high on their agenda.

He details several ways to support the beleaguered sector in both the short and long term including:

  • Tackling energy inflation
  • Centralised funding for social care
  • Recruitment

Tony said: “Social care providers are under pressure with almost a perfect storm of significantly higher costs, squeezed fees and a lack of staff.

“There is only so long this can continue and I implore the Prime Minister to grasp the bull by the horns and instigate some radical reform.

“Social care could help alleviate pressure on the NHS by freeing up beds, reducing bed blocking which is a major cause of long waiting times. This is just one benefit – there are many including the ability to care for our older people with dignity, not wondering how we are going to pay the energy bill to keep them warm.”

BADGE PRESENTATION FOR ARMY VETERAN AT WESTERHAM PLACE CARE HOME


Members from Westerham army cadets along with a representative from the Royal Tank Association surprised a Westerham Place resident with a veteran badge and plaque for the home.


Terry Brown, a former soldier, and resident of Westerham Place was delighted with the surprise visit and wore a uniform to match his guests.

During the event, cadets marched around the Westerham Place grounds for residents, who enjoyed a buffet lunch whilst listening to the sounds of war-time music.

After joining the army at 17, Terry was disappointed to not be called for active service during the Second World War. Despite this, Terry served in India during the partition after completing his training in Catterick, in the North of England.

Terry, who has had a fulfilling life, started work in plastics technology and lived in Germany for a while. Alongside work, Terry enjoyed spending time with his late wife Betty, who he misses every day.

Terry Brown said: “It was lovely to meet the local cadets who reminded me of myself when I was their age!

“The badge presentation came as a massive surprise, and it was lovely to have my son and daughter there to experience it alongside me.”

Isobel Brookes, senior carer at Westerham Place said: “It’s always great to have members of the local community visit our home and spend the day with our residents.

“Terry is always talking about his time in the army, so it was great to see him chatting to cadets, reminiscing about his experiences.”

Westerham Place is rated ‘Good’ by the Care Quality Commission, the independent regulator for the care sector.

HOW TO CHOOSE THE RIGHT CAREER PATH

It can be really difficult knowing what career path to follow, especially when you’ve just got your exam results and need to decide what to do next. Entering the world of work can feel daunting, particularly if you’re not sure what career path you want to take.

When searching for a role, it’s likely you’ll have lots of questions from whether a certain job is right for you to how to make a good first impression.

 Here, Becky Hogan, Talent and Learning Director at Bupa Global & UK answers some of the most commonly asked questions on how to choose the right career path and offers her advice on what attributes employers look for:

How do I know if a role is right me?

Knowing whether a job role is the right fit for you can be tricky, but is important in helping you find a job you enjoy. Start by asking yourself some questions; what do I enjoy, what key skills do I have that I could use in my future job, what kind of company do I want to work for, what working environment do I want, what are the next steps in the career path?

Knowing about the company and their values is essential when applying for a job as otherwise you may find you’re struggling to engage with your role and find your place within the business.

It also a good idea to identify what the next career steps within the role are and whether these align to your goals are for the future.

How can I deal with interview anxiety?

It’s perfectly normal to feel anxious before an interview and having some nerves can be a good thing. However, there are some things you can do to prevent any anxiety from becoming overwhelming.

Start by doing your research about the company, practice some potential questions they might ask you and have a list of questions prepared to ask them. Don’t be afraid to take notes in with you. No one expects you to remember everything off the top of your head, so it’s fine to take notes about your experience so that you can refer back to them.

Don’t worry if you feel anxious or get nervous when answering a question, take a deep breath and gather your thoughts. If you need to get them to repeat the question, then make sure you ask.

 

More broadly, Bupa Health Clinics’ Clinical Director, Dr Luke Powles, has some advice on managing anxiety. They said:

 

  • Share your feelings - “Although this may be obvious, many people struggle to talk about their feelings. If you’re feeling anxious about an interview, speaking to someone about how you’re feeling can really help, this could be a family member, close friend or a tutor or teacher who you are comfortable speaking to. Ask them to help you prepare for the interview, whether this is doing mock interview or going over some questions with you, it can really help to alleviate some of the anxiety you may be feeling.”

 

  • Be prepared – “Making sure you’re prepared ahead of the interview can really help to reduce any feeling of anxiety. This can be by preparing notes about yourself, your experience and the company and by, if the interview is virtual, making sure you’ve got a quiet space with good Wi-Fi connection to do the interview. If it’s in person, then make sure you’ve planned your route and know where you are going on the day.

“This may seem simple, but if you are not prepared it can make the anxiety you are feeling worse and stress you out ahead of the interview.”

  • The importance of self-kindness - “Being kind to yourself is incredibly important, especially if you’re struggling with anxiety. Practicing mindfulness, taking time to exercise and downtime away from interview prep can all help to reduce anxiety. Even going for a walk round the block when feeling anxious will help calm any panicky feelings we may have.

“It’s also key that you get a good night’s sleep before the interview, which can be difficult if we’re worrying about the following day. If you can’t sleep get out of bed and listen to a podcast to help you unwind and distract your mind.

 

“During the interview, don’t stress yourself out if you’re not sure about the answer to a question, ask the interviewer to rephrase the question. Make sure you’re taking deep breaths before answering and have water next to you in case you need a drink.

 

“Remember that the interview is for you as well to see whether the company would be a good fit, so if you don’t feel it went well or you weren’t sure about the company then don’t be hard on yourself, the right opportunity will come.”

 

  • Follow a balanced diet - “Following a balanced diet can make sure your brain is getting the right nutrients. In addition to getting enough fruit and veg, try to ensure your diet includes foods which releases energy slowly – like wholegrain pasta or rice, oats and cereals or nuts and seeds. These can help keep your blood sugars steady, making you feel less tired and ready for your interview.

“Make sure you’re staying hydrated too, at this is really important to aid concentration. Steer away from caffeine and alcohol though as these can aggravate any anxious thoughts you may have. Getting sugars from natural sources such as fruits affect your body different to processed sugars from sweets or fizzy drinks.”

 

How do I make a good first impression?

This is something we know people, especially young people, worry about when it comes to interviewing and starting a new job. Making a good first impression is important, so make sure you’re keen to learn, approachable and have a good attitude.

In an interview, make sure your body language is open and engaging, and try to ask questions as this will help to build a rapport with the person interviewing you.

On your first day in your new role, go armed with questions to ask so you learn about your new colleagues, as this will help you build your relationships with them. Make sure you’re smiling and engaged in what they’re saying as this will leave a good first impression – remember your body language can also betray if you’re feeling bored or tired!

Uni’s not right for me, do I have any other options?

In short, yes! Particularly if you are looking for a career where you can help others, there are loads of roles that don’t require a degree, and you can start earning money right away. At Bupa, we have over 170 apprenticeship roles available right now!

This includes dental nurse apprenticeship roles available to people aged 16+ as well as carer apprenticeship roles based in our care homes, available to anyone over 18, and you don’t need any specific qualifications to apply.

More widely we also offer apprenticeships and onward learning related to leadership development, digital technology and nursing qualifications.

What attributes are important for a role in the healthcare industry?

We know that more and more young people are looking for a career that makes a difference to others – and that’s why we’re seeing so many take up our apprenticeships and entry-level roles which set people up for a successful career in a caring profession.

So if you’re considering roles including nursing, care work or in dentistry, being caring and empathetic to people is a key skill which will help you to go a long way.

At Bupa, another key skill we look for is that people are good listeners and communicators as this is something which patients and residents need and are grateful for.

If you have these attributes, a career in healthcare could be really rewarding, with clear career pathways and opportunities to learn.

I want to learn while I earn, should I consider an apprenticeship?

Yes, apprenticeship programmes help prepare and equip people with the skills they need in an evolving world of work. As well as earning, you also have the opportunity to learn while getting real workplace experience in an industry you want to build a career in.

At Bupa, apprentices make up 10 per cent of our workforce and help our people to take their careers to the next level. We offer apprenticeships in our care homes, dental practices and health clinics to help train people to become nurses in the different areas, providing a clear career path for our people.

To find out more information about careers and apprenticeships at Bupa please visit: https://careers.bupa.co.uk/early-careers

CARERS MAKES HOLIDAY DREAM COME TRUE FOR SPECIAL STEPH


A lady with complex additional needs was able to swap the care home for the Canary Islands when her carers helped her jet off on a dream holiday to Lanzarote.

Steph Matthews, who has lived at Roman House care home in Basingstoke for since it opened in 1972, asked her carers about taking a short holiday in the UK now that COVID restrictions have relaxed.

Steph has learning difficulties and osteoporosis, for which she uses a wheelchair. She is also registered blind but can see shapes and colours.

Ashleigh Young, who works at the home, suggested that they take the adventurous step of booking somewhere further afield, and Steph suggested Lanzarote, because she had fond memories of visiting as a child.

Ashleigh said: “We looked at holidays online and Steph picked Lanzarote, so we looked into it to see if there was an accessible apartment available. There was, so we booked it. It took a lot of planning and she required two carers to accompany her, but we made sure we had plenty of time to get organised.”

Steph spent a week having fun in the sun, enjoying local food, visiting the beach and swimming in the hotel pool.

Ashleigh continued: “Steph had the best time. She wanted to go swimming and, because we had a swim vest and swim shoes for her, I knew we could support her safely in the swimming pool. She now wants a pool in Roman House’s back garden!

“It is incredibly important to the team at Roman House that we help the people we support to live their best lives. Although taking someone with complex needs on holiday requires a bit more work, it is its own reward. Steph will remember this for years and I’m delighted to have been part of it.”

Roman House is part of Ambito Care and Education, which is part of Salutem Care and Education.

RESIDENTS AT ESTON CARE HOME EMBRACE THEIR LATEST CANINE RECRUIT

Residents at Astune Rise care home in Eston have welcomed the latest addition to their family – Mitsi a 9-year-old Papillion.

 

Mitsi has quickly become part of the home and even has her own care plan which stipulates unlimited cuddles, lots of treats and the odd bone. Her human Kelly works at Astune Rise and is happy to share Mitsi with the residents.

 

Celebrity dog trainer Graeme Hall, from Channel 5’s Dogs Behaving (Very) Badly, recently endorsed the benefits of dogs in care homes saying that ‘spending time with a dog can reduce resting heart rates and indicate lower stress levels’.

 

Caroline Bowstead, home manager, said: “Many of the residents have had dogs during their lives and enjoy Mitsi’s company. It’s lovely to see how much they love having her around, even walking her up and down the path. Just the other day she was laid watching cricket with one of our gentlemen and he was chatting away to her explaining what was happening.

“It’s amazing how much of an impact animals have on residents’ mood. Mitsi is a very good girl and absolutely loves meeting everyone.

“There’s been lots of studies showing that bringing animals into care homes can help improve residents’ sense of wellbeing and increases social interaction and that’s certainly been the case with Mitsi.” 

Astune Rise

TATTOO DREAM COMES TRUE FOR 78-YEAR-OLD CARE HOME RESIDENT


A temporary tattoo studio popped up at a Hamilton care home, offering residents the chance to ‘get inked’ after a 78-year-old resident expressed regret at never braving the tattooist chair.

For Eileen MacIntyre, a resident at Avonbridge Care Home, a tattoo was an unfulfilled lifelong fantasy.

But, thanks to the home’s activities team and local tattoo parlour Cherry Pie Tattoo and Piercing, she got the chance to make her dream come true – albeit temporarily.

Kelly O’Neill, activities coordinator at Avonbridge, said: “Eileen spotted some of our team’s tattoos and was asking what they meant and if they had hurt. After a long conversation with some of the more colourful carers she admitted she’d always wanted one but had been too scared.

“Over a few different chats, she told me she wanted something that reminded her of her children and grandchildren. We settled on a Tinkerbell fairy design, which reminded her of enjoying Disney films with them when they were young. It’s also a bit of a nod to never growing up and always having fun.

“After that I got in touch with the team at Cherry Pie via Facebook and they jumped at the opportunity to create a temporary transfer to make her wish come true.”

The team at the home set up a mock tattoo parlour, complete with a board of designs and an ‘Avonbridge Tattoo Studio’ sign, before surprising Eileen with her custom design.

Eileen said: “I was really surprised when I walked into the room to see that Kelly and the team had set up a corner to be like our very own tattoo shop.

“I did get a little bit emotional when she said she had done it all for me and had even worked with a proper tattoo artist to make a temporary design for me. She really listened to me and captured exactly what we had talked about. Every time I see it, I think of my family, which is what it’s all about – I might have to look into getting a proper one now!”

Kelley added: “The tattoo parlour gained a lot of interest, and lots of residents and staff got involved. It’s amazing how much fun we had with some simple stick-on tattoos. It sparked a lot of conversation with residents telling us about their own tattoos, and memories of friends and family’s tattoos and what they meant.”

Resident at Avonbridge gets tattoo

The Proclaimers’ hit song ‘I’m Gonna Be (500 miles)’ has been used as inspiration by a Manchester care home to help keep its residents fit and healthy.

Atherton-based Chanters Care Home, which provides specialist elderly and dementia care, as well as looking after people with learning disabilities, is organising a challenge for residents to complete a total of 500 laps of the grounds.

The event will take place throughout July and to mark the start of the Commonwealth Games at the end of the month (July 28), there will medals for those who take part.

Residents at the home, on Tyldesley Old Road, are being encouraged to each complete as many laps as they can.

Activities manager Lyndsey McBride said: “The idea was inspired by the Proclaimers’ song ‘I’m Gonna Be’, which includes the chorus – ‘But I would walk five hundred miles and I would walk five hundred more’.

“Obviously, that sort of distance is not feasible for our residents, so we have used a bit of poetic licence and have set a target of 500 laps of our grounds.”

Home manager Anne Hargreaves said: “Our activities team is continually looking for different ways of encouraging our residents to remain active and get lots of fresh air.

“Setting a goal of completing 500 circuits of our grounds is a great way of encouraging those living at Chanters to take part in some exercise that they can enjoy at their own pace.”

The residents’ efforts will be sponsored to help bring in money for the home’s entertainment fund with each lap being a total of about 200 metres.

In the past the home, in its quest to help keep residents fit and active, hired a rowing machine, where the goal was for participants to row the equivalent of the English Channel.

Chanters Care Home is rated as overall good by the industry regulator, the Care Quality Commission, which assesses standards including safety, effectiveness, management, responsiveness, and care.

It features 40 ensuite rooms, a wide-ranging activities programme, which reflects the needs, interests and wishes of people living at the home, and an extensive well-tended garden that can be enjoyed by residents and their families.

To support the care home’s fundraising, visit: https://www.gofundme.com/f/care-home-residents-to-do-500-laps?member=20344521

FARNBOROUGH CARE HOME PRAISED FOR STANDARD OF CARE


Victoria House, part of Renovo Care, has received praise from the Care Quality Commission (CQC) in its latest report.

The Farnborough residential care home, which provides support and rehabilitation therapies to people with a physical disability or sensory impairment as a result of an acquired brain injury, was rated as ‘Good’ in two key areas – its care and responsiveness.

The report noted that the provider ‘had made improvements to their clinical governance’ following CQC reports at other locations. It also stated that ‘there was a process for continuous improvement.’

One service user told the inspection team that ‘I really like it here. It is very, very good’ and another said, ‘the service is well managed with motivated staff’.

The report notes that ‘Staff supported people with kindness and compassion. They respected people’s dignity, privacy and independence.’

The inspector reports that ‘there had been a period of inconsistent leadership at the home’ but acknowledged that ‘a new manager was in post who had started to make improvements. People we spoke with, and staff were optimistic the new manager could make the required improvements.’ It noted that ‘the provider had appointed an experienced manager with a track record of achieving outstanding ratings in a similar service’ and the new manager had clear ambitions to improve the service, and they had been supported by senior management.’

Alastair Clegg, chief executive of Renovo Care, said: “The crux of this report is that both as a service, and as a provider, we have been reactive and taken on board comments from previous inspection reports and have ongoing plans in place to drive sustainable improvements where these are required.

“While there is still work to be done at Victoria House to reach the very high standards we aim for, this inspection report is very encouraging and recognises the hard work and dedication of the staff, and the impact the new manager is making.

“I am confident that there is a clear plan in place, with the right leadership in place, to satisfy the requirements of the regulator and ensure that Victoria House continues to be a happy and positive environment for both service users and staff.”

WORKS START ON PLACES FOR PEOPLE LIVING PLUS EXTRA CARE DEVELOPMENT IN NEW MILTON 


Places for People Living Plus is to extend its affordable living portfolio into New Milton with the development of 50 brand-new extra care homes for people over 55 at Wooldridge View.

 

The company celebrated the start of the development, alongside partners, on Monday 20 June 2022 with a traditional ‘turf cutting’ ceremony – which is held to mark the formal start of building works. Attendees included Councillors Liz Fairhurst and Fran Carpenter from Hampshire County Council, Councillors Jill Cleary and John Ward from New Forest District Council and Councillor Keith Craze as Mayor of New Milton Town Council.

 

Places for People Living Plus is working in partnership with Lovell Later Living, Hampshire County Council, New Forest District Council and Morgan Sindall Construction to develop this new community, which will deliver 50 one and two bedroom affordable-rent apartments by the end of 2023. Wooldridge View will offer its residents 24-hour on-site care commissioned by Hampshire County Council, including both planned and emergency care. In addition to the apartments, this community will offer residents a variety of health and wellbeing facilities.

 

It has aptly been named after Ian Wooldridge, who was born in New Milton and was an award-winning sports journalist. Max Wooldridge, son of Ian said: “We particularly love the name ‘Wooldridge View’ as Dad once made a TV documentary series called ‘The Wooldridge View’ - so it’s very apt. We’re all very touched by the name and thank you again.” Members of the Wooldridge family also attended the turf cutting ceremony.

 

The new community is being developed in the Fernhill area of New Milton and will bring much-needed extra care accommodation to people over 55 living in the area. Andy Lomas, Managing Director of Places for People Living Plus, commented: “We are thrilled to celebrate this addition to our successful extra care partnership – a collaboration that will see a total of 164 homes delivered by next year. At New Milton, as with all of our extra care communities, that means creating well-designed, sustainable, and safe homes for customers who wish to remain independent, while benefitting from care and support, when they need it.” 

 

Wooldridge View is the fourth development between Places for People Living Plus and development partner, Lovell Later Living, with two communities already completed and a third, Spinnaker View in Gosport due for completion in Spring 2023.

 

Andy continued: “Our extra care communities are providing customers complete reassurance and peace of mind that they are living in a safe, self-contained yet engaging environment, while knowing they can get support and professional care, if and when they need it.”

 

The apartments at Wooldridge View have been designed with modern living in mind – with one- and two-bedroom apartments on offer - each featuring a contemporary kitchen, appealing living space and stylish modern bathroom with walk in shower. Each light and airy home will feature a private patio or balcony area.

 

Paula Broadbent, Managing Director at Lovell Later Living, commented: "We are very proud to be celebrating the ground-breaking for the Wooldridge View extra care development in New Milton, Hampshire. This is the third development we have collectively committed to delivering in partnership with Hampshire County Council and its commencement further underlines our commitment to working in each district across Hampshire to provide solutions for homes with access to caring facilities.

 

“We recognise how important this development is to the residents of Forest Pines and New Forest District Council. And although this has proved challenging, we knew it was important for all involved to invest in making this happen, because it was the right thing to do and will positively impact so many people’s lives for many decades to come. We look forward to completing this essential development for our partners alongside our sister company Morgan Sindall Construction and seeing residents move into their new homes and local people benefiting from the excellent lifestyle this community and its facilities - which will be open to all - will bring.”

 

Executive Member for Adult Services and Public Health, Councillor Liz Fairhurst, added: “This fantastic new community is the latest addition to our £45 million investment in extra care across Hampshire, designed to help ensure the accommodation needs and aspirations of our growing older population can be met.”

 

With the natural coastline of Barton-on-Sea and bordered by the New Forest, the busy, friendly town of New Milton is superbly located, which means that residents will be surrounded by local attractions to enjoy with family and friends. Additionally, it is set to benefit New Milton by bringing new homes and creating jobs in the local area.

 

Cllr Jill Cleary, Portfolio Holder for Housing and Ward Councillor for Fernhill, New Forest District Council, said: “One of the rewards of being a District Councillor is supporting the delivery of developments such as Wooldridge View for the long-term benefit of not only my own ward residents, but the residents of the New Forest District. It is fitting that the building carries the name of a highly regarded son of New Milton, as Wooldridge View will no doubt be seen as an example of excellence in supporting our residents with much needed care and accommodation over many years to come.”

 

Construction of the development is set to complete in Winter 2023.

Clifford Kinch, area director at Morgan Sindall Construction, concluded: “We're extremely proud to be a part of this significant project which aims to improve independent living for adults in their over 50s with varying support needs in the Hampshire area. 

“Building on our strategic commitment to Hampshire Country Council, our experienced team will deliver high-quality and value-for-money to help us achieve our goal of improving housing solutions for independent living. 

“Later Living support is vital in any community as it provides safe homes where crucially, people can retain their independence through a carefully considered design. People are always at the heart of what we do so it's fantastic to be able to deliver that.”

CARE HOME RESIDENT SET SAIL ONCE MORE


A popular trip with residents of a Falkirk care home has set sail again after being scuppered by Covid.

Outings on the local canals were a regular feature of the activities calendar at Wallside Grange in Lime Road, Tamfourhill.

For the first time since the pandemic began, three residents, Ruby Johnstone, Ann Haffey and Margaret Hastings, took to the water courtesy of the local charitable organisation, the Seagull Trust.

Starting off from the Trust’s base at South Bantaskine Estate, Falkirk, the round-trip taking in Linlithgow lasted about two hours with the majority of the scenery giving a get-away-from-it-all feel.

Melanie Bundy, Wallside Grange care home manager, said: “A canal trip with the Seagull Trust was a firm favourite with residents before the pandemic hit. “It is fantastic that we have been able to resume these trips as the residents enjoy taking in the views and watching the world go by at a leisurely pace. “The residents were so excited about the trip that they were counting down the days until it took place.”

With the easing of Covid restrictions, Wallside Grange is starting to resume its extensive programme of in-home activities, day trips, and visits from local community groups.

Melanie added: “All of our activities take into account the health, ability and wellbeing of residents and also are tailored to their personal hobbies and interests.

“In this case, the residents had not been on a canal boat before and were keen to experience one, so we arranged the Seagull Trust trip to make their wish become a reality.”

Offering 30 well-appointed bedrooms, Wallside Grange specialises in nursing care for older people, on a permanent or respite basis.

Seagull Trust Cruises provides free canal cruising to people with mobility issues, so that they can enjoy the relaxation and tranquillity that canal cruising has to offer and to help revitalise the Scottish Lowland Waterways.

CREEPY CRAWLIES AND CREATURES VISIT GATESHEAD CARE HOME RESIDENTS


Gateshead’s Craigielea Care Home had some unusual guests when Discovery Zoo brought some of its creepy crawlies and creatures to visit residents.

The home played host to a range of animals and insects including rabbits, snakes and lizards as part of the home’s ever evolving activities programme. Residents learned all about the creatures before having a chance to hold the mixed menagerie.

Guided interaction between animals and people has been proven to cause an automatic relaxation response, relieve symptoms of dementia and prevent feelings of isolation and loneliness.

Lindsay Turner, activities coordinator at Craigielea, said: “Our residents have really enjoyed their unusual visitors, especially the snake, tarantula and millipede. They’re not something you usually see up in Gateshead and for some of our residents it was the first time seeing them in real life.

“Discovery Zoo did a great job introducing the creatures to residents and explaining how to hold them. Animal visits are always such a lift for our residents and it’s great to see them so excited.

“Stroking and holding the animals always puts a smile on our residents faces. It sparks their memories and I hear all about their previous pets or trips to the zoo with their families.

“We’re always looking for activities to entertain our residents and really look forward to being able to do more now that restrictions are relaxed.”

Paul Fenwick from Discovery Zoo said: “We love visiting care homes and seeing how much joy it brings to residents. We have some unusual animals that get people really interested, as well as things like rabbits and gerbils that people may have had as pets themselves. They are great for reviving memories, although just sitting and stroking an animal can be very relaxing too.”

Craigielea care home is operated by Solehawk. It has 60 rooms, and its crowning glory is the beautiful gardens, which have recently undergone renovation featuring flowerbeds, vegetable garden, pagoda seating areas, a summer house and a greenhouse.

Paul Fenwick from Discovery Zoon with Morgan Brown and resident Eddy Ikin

RESIDENTS PICK MAGNOLIA TO PLANT IN HONOUR OF THE PLATINUM JUBILEE

Residents at a Gateshead care home chose the sort of tree they wanted to plant to mark the Queen’s Platinum Jubilee.

Lindsay Turner, activities co-ordinator at Craigielea, came up with four ‘eye-pleasing’ ornamental species and presented pictures of them to all the residents.

They said which was their favourite with the most popular – a pink magnolia Susan – now being sited in a prominent position in the home’s gardens overlooked by one of the communal lounges.

Four residents – Monica Pearson, Bill Hammond, Rosemary Lowes, and Mary Smith – formed a ‘guard of honour’ while the tree was being planted.

This was followed by a toast to the long-serving monarch with a glass of sherry.

Lindsay said: “We encourage our residents to play an active part in as many elements of life at Craigielea as possible.

“That is why I asked their opinion on what sort of tree we should have to mark this momentous Royal occasion. The choices were all very eye-pleasing - the magnolia, a weeping willow, red Japanese Acer and an apple tree.

“We all are looking forward to watching the chosen sapling flourish throughout the years and enjoy its lovely flowers. It is a beautiful variety of tree and will bring a touch of glamour and colour to our gardens.”

Craigielea, in Durham Road, Low Fell, provides residential, nursing, palliative, and dementia care and has 60 well-appointed bedrooms.

There are a range of public areas, in which residents can relax, including a café, lobby and communal lounges.

A feature of the home is its gardens, which have undergone a £40,000 renovation. They are made up of flowerbeds, vegetable-growing patches, pagodas, seating areas, a summer and green house.

To make the most of this asset, the home has a gardening club for those with green fingers.

DARLINGTON CARE HOME RESIDENTS PLANT A TREE FOR THE QUEEN’S JUBILEE

Residents and staff at a Darlington care home have planted a tree to mark the Queen’s platinum jubilee.

The apple blossom tree now takes pride of place in the garden at Wilton House care home in the town’s Wilton Close.

The Queen’s Green Canopy (QGC) is a unique tree planting initiative created to mark Her Majesty’s Platinum Jubilee in 2022 which invites people from across the United Kingdom to “Plant a Tree for the Jubilee”.

Home manager Emma Hardy said: “We were delighted to plant the tree to mark this momentous occasion for Her Majesty The Queen.

“Many of our residents remember the day Princess Elizabeth became Queen all those years ago, and we’re all looking forward to celebrating in style in June. The tree is our small way of marking history and being part of a much wider nationwide project to enhance the environment with the planting of trees.”

The home, which has 35 spacious ensuite bedrooms, is part of Popular Care.

It provides nursing, residential, palliative, specialist and respite care. It is rated as good by the industry regulator, the Care Qualify Commission, which scrutinises elements including safety, responsiveness, standards of care, and how well a home is led.

TYNESIDE CARE HOME RESIDENTS PLANT A TREE FOR THE QUEEN’S JUBILEE



Two residents of a Tyneside care home were chosen to plant a tree to mark the Queen’s platinum jubilee because of their love of gardening.

John Anderson and Syd McNichol are residents of Kenton Hall in Kenton Lane, Newcastle, which now has an apple tree sapling in its grounds to commemorate the Royal milestone.

The home, which has 60 spacious ensuite bedrooms, is part of Solehawk Ltd.

Home manager Steve Robson said: “Both John and Syd were keen gardeners before coming to live at Kenton Hall, so it was fitting for them to be chosen to plant a tree to mark the Platinum Jubilee.

“At Kenton Hall, we have a keen focus on ensuring that we are a home from home for those who come to live here and that includes encouraging and helping residents to keep up their hobbies and interests.”

John said: “It was a real honour to be chosen to carry out a ‘Royal’ duty on behalf of all the home’s residents and staff.”

“Both Syd and I loved cultivating flowers and plants and I really appreciate being in a home that has such well-cared for and tended gardens. I love sitting out among the flora and fauna or looking out over it from inside when the weather is not so good.”

Kenton Hall boasts four newly refurbished communal lounges, activity, cinema and spa rooms, a conservatory, a landscaped garden and views across the Northumberland Hills.

The home provides nursing, residential, palliative, dementia and respite care. It is rated as good by the industry regulator, the Care Qualify Commission, which scrutinises elements including safety, responsiveness, standards of care, and how well a home is led.

TYNESIDE CARE HOME RESIDENTS PLANT A TREE FOR THE QUEEN’S JUBILEE

A resident at a Gateshead care home has celebrated her 107th birthday.

Jean Slater, who marked the milestone birthday with family and friends at Craigielea care home in Durham Road, received a card from the Queen to commemorate the occasion.

Jean, whose maiden name was Wallace, was born in Hayden Street in Gateshead and has lived in the area all her life.

She married her husband Billy, who died 30 years ago, in 1940, and a year later they had a son, Graham.

Jean’s is a close-knit family, and she enjoys regular visits with her son and his wife, Janet, and her grandson Johnathonand his wife, Urmita.

Jean worked at the Thompson Red Stamp store in Sunderland Road, Gateshead, which took its name from the fact it gave customers red stamps to save when they shopped there.

Her recipe for a long and happy life is to ‘never take medicine from a doctor and to have a Baileys or whisky every night’.

Jean said: “The staff here are lovely and I am very well looked after. They all helped make my birthday a really special day.”

Malcolm Hanson, manager at Craigielea Care, which is part of the Solehawk Group, said: “Jean is a much-loved resident of Craigielea and it was an honour for staff and residents to celebrate such a momentous birthday with her.”

The home, which caters for up to 60 residents, is rated as good by the industry regulator the Care Quality Commission, which inspects aspects including safety, effectiveness, standards of care, responsiveness, and management.

It is set in well-tended big gardens, which are set out like a park.

JEAN CELEBRATES 107th BIRTHDAY AT GATESHEAD CARE HOME

SOUTH OXFORDSHIRE CHILDREN'S HOME RATED OUTSTANDING


A children's home in South Oxfordshire is celebrating an 'outstanding' rating in all aspects of its operations.

The highest Ofsted assessment encompassed the overall experiences and progress of the home's children and young people, how well they are helped and protected and the effectiveness of its leaders and managers.

The home, which is owned by Calcot Services for Children, cares for up to seven young people with learning disabilities, autism spectrum disorder, complex needs and behavioural problems, who are unable to live with their families.

The Ofsted inspectors' report said: "The children's home provides highly-effective services that consistently exceed the standards of good.

"The action of the children's home contribute to significantly improved outcomes and positive experiences for children and young people, who need help, protection and care."

Parents told the Ofsted inspectors that their children were blossoming thanks to the care and support of staff and the ethos at the home and that they got emotional thinking about the positive progress and outcomes that were being achieved.

One parent said: "I'm so pleased with the care given to my son, as it is helping him flourish into a lovely young man, and sometimes it brings a tear to my eye to see him making so much progress."

Other key points highlighted in the report are:

  • 'The manager and staff are exceptionally skilled, and they provide outstanding care to children'
  • 'Children have developed trust and secure relationships with staff' 
  • Staff provide an exceptionally individualised and child-centred care that meets the needs of children'
  • 'Children, who struggled to engage with others, or found it difficult to go out in the community, now enjoy taking part in a variety of activities. This has supported them to improve their self-esteem, confidence and helped them build friendships with peers while improving their social skills'
  • 'Staff have good relationships with parents and professionals'
  • 'Parents and professionals trust the care and safeguarding of their children by staff'
  • 'The registered manager is passionate and inspirational'
  • 'Staff maintain a highly-effective positive culture of keeping children safe in the home'

The report also said that children were supported to engage in full-time education, and that 'excellent attention' was given to their health needs.

Sukhbir and Harvinder Singh, Calcot Services for Children directors, said: "This report is testimony to the hard work and dedication of the highly-trained and caring professionals at this wonderful home.

"It also reflects the warm, loving and family-style ethos that is at its heart where the focus is on providing stability and enabling the vulnerable children in our care to heal and blossom.

"The rigorous inspection validates how we are achieving positive outcomes for our young people by helping them to thrive in a nurturing, supportive environment where they feel safe." 

SENIOR APPOINTMENT AT ECHO SUPPORTED LIVING SERVICES



ECHO Supported Living Services has appointed Amy Childs as Clinical Support Manager.

An experienced professional, Amy, who qualified as a Registered Nurse Learning Disabilities in 2006,has held positions withing hospital, residential and supported living services with her most recent role being Clinical Director supporting clinical strategy and support within the community. She implemented a clinical governance process for people with autism, learning disabilities and mental health and their staff teams.

Amy’s responsibilities will include strengthening the positive behaviour support ethos within ECHO Supported Living Services. This will involve monitoring quality of life and outcomes for the individuals supported including personal development, self-determination, interpersonal relationships, social inclusion and emotional, physical and material wellbeing.

ECHO Supported Living Services uses the PERMA model (Positive emotion, Engagement, Relationships, Meaning, and Accomplishment) to support achievement of self-identified goals.

For individuals who are communicating through behaviours that may be a risk to self or others, assessments and analysis will be completed to ensure that the function of the behaviour is understood before strategies to support are implemented.

Strategies will include skills teaching for the person and their supporting team in how to replace the behaviour with a safer way of communicating the unmet need/want whilst ensuring the setting events, triggers and protective factors are identified and supported.

For the staff teams the role will include training, on-site support and coaching, skills development, reflective practice and systems to ensure effective post incident support.

The Clinical Manager Support role will also include monitoring of data such as incident trends, use of restrictive practice, outcome measures, people supported and family/carer involvement, risk management and staff support via the seven pillars of clinical governance.

Amy Childs said: “I am delighted to have the opportunity to join ECHO Supported Living Services, which is a growing company, already achieving fantastic outcomes for the people supported.

“Clinical support and governance is hugely important both for the people supported and the staff who support them.

“A key part of my job will be promoting positive behaviour support. This is not a behaviour intervention in itself but an ethos to support improved quality of life for all within the company which will have the secondary benefits of reducing behaviours of concern that can impact on an individual’s daily life whilst also increasing staff retention.

“I am looking forward to the challenges and successes ahead and working with colleagues and the people they support to further enhance their quality of life.”

Andrew Shelton-Murray, Director of ECHO Supported Living Services, said: “Amy will be an excellent addition to the team at ECHO Supported Living Services. Her skills and experience will be invaluable as the company grows and our planned new service in Stafford develops alongside the existing facility in Walsall.”

SUPPORT WORKERS OPEN THEIR HEART AND HOME TO UKRAINIAN REFUGEES 


Families find refuge in Morton – leaving loved ones behind 

 

From Gloucestershire to Lincolnshire and beyond Ambient Support staff across the country have stepped up to support the people of Ukraine in their hour of need.  In the village of Morton, Lincs staff at Springfields and Brambles supported living services, have not only been helping by organising collections but two team members have gone a step further by opening up their homes to welcome Ukrainian families via the Government’s sponsorship scheme. 

 The two services, which are next door to each provide care and support for up to 12 people with a learning disability and have a combined 18 employees.  Team Leader at the services, Andrea Woodcock, has been organising collections with all 18 employees getting on board to donate what they can and asking friends and families to get help too.   

Donations are sent to Ambient Support’s regional head-office in Grantham, where it is then distributed to recognised charities. Items include toiletries, sanitary aid, nappies, pet food, tinned food, clothes, and paracetamol. 

 Andrea Woodcock, Team Leader at Ambient Support, says: 

“Our staff teams at Springfields and Brambles work very closely together, and we have a lot of support for each other. We don’t see our work as a job, it’s a vocation and we are incredibly passionate what we do and the people we support. We’re in care roles because we want to help and support people who can’t do it for themselves, so our instinct is to want to help others and the people in Ukraine need our help and as much support as they can get, and we can give. Seeing the devasting effects of the War has been heart-breaking and we have all wanted to do something to help.” 

 The two support worker’s at Springfields, Julie Houldershaw and Sandra Tilley are going a step further by welcoming refuges into their homes. 

 Julie and husband, Gary, are sponsoring a Ukrainian mother and her 7-year-old-boy. Once the visa application is passed, the Ukrainian mother and son will leave their current place in Poland and fly to the UK to live with Julie and Gary for 6 months. 

 Sandra is hoping to keep the family close by sponsoring the boys Aunt and is waiting to hear news about her application. 

 Julie, who hopes to collect the family from Stansted airport imminently says: 

“Watching the horrors of the War unfold has been extremely distressing. We have three grown-up daughters who have flown the nest and a four-bedroom house, so we have plenty of space to be able to help. 

 “We have spoken to the family via Zoom and it’s very emotional. What they are doing is courageous, leaving loved ones behind, coming to a new country and not being able to speak the language. 

 “We want to give them a safe roof over their heads, food and security and emotional support. The mother doesn’t speak English, so we are trying to find local lessons for her. We hope to give them a chance of a new life. 

 “Everyone at Ambient Support has really come together to support and help each other and we’re collectively doing what we can. 

 “Sandra speaks Russian and has been integral in helping us communicate with the family and will be coming with me to collect the mother and son from the airport next week. 

 “It’s the first thing I think about when I wake up and the last thing I think about before going to sleep and I would like to think that someone would help me and my family if I were in the same situation.” 

Chief Executive of Ambient Support, Mark Milton says: 

“It is incredibly humbling to see how our support workers go above and beyond to help those who have been forced to flee their homeland and to leave loved ones behind. I am extremely proud that our staff are helping communities beyond their own and am inspired by their generosity.” 

 Ambient Support is a registered UK charity with over 25 years’ experience in providing care and support services for older people, people with a mental health need and people with a learning disability. Ambient believe that everyone is unique, and they should be able to lead valued lives in their communities, treated with dignity and respect no matter their age, health condition or disability. 

SUPPORT WORKER GOES EXTRA MILE FOR CARE HOME RESIDENTS


A care assistant has gone the extra mile – or rather 5km – in support of residents.

Nicole Jenkins, who has worked at the Atherton-based Chanters Care Home since 2018, braved very high winds to take part in the organised run at Heaton Park.

The 22-year-old took 42 minutes and 11 seconds to complete the course around the large park, just north of Manchester, which is home to the Grade 1 listed neoclassical 18th century house, Heaton Hall.

Nicole’s endeavours, which raised £240, will contribute to supporting trips, entertainment and activities for residents at the home, which is on Tyldesley Old Road.

This was not her personal best for a 5km run, but the race took place as Storms Malik and Corrie battered the North of England.

Nicole, for whom running is a relatively new hobby in a bid to get fitter, said: “It was a bit of a challenge with it being so windy, but I was determined to finish the course even though I was somewhat slower than my previous times due to the weather conditions.”

Anne Hargreaves, manager of Chanters Care Home, said: “Nicole is a much-loved member of staff, who likes to go the extra mile in her support of our residents, and she has done exactly that by taking part in this race.

“She is to be commended for running in such challenging weather conditions. Our residents have enjoyed hearing about the race and seeing photos of Nicole in her running gear.”

Chanters Care Home is rated as overall good by the industry regulator, the Care Quality Commission. It provides specialist elderly and dementia care as well as looking after people with learning disabilities.

The race was organised by RunThrough, a running community that organises fun and affordable races over a variety of distances around the UK.

ESTON CARE HOME SUPPORTS UKRAINE HUMANITARIAN APPEAL


Astune Rise care home in Eston, near Middlesbrough has proudly ‘done its bit’ to help people affected by the ongoing war in Ukraine.

The home appealed to family, friends and the local community to donate toiletries and baby supplies to be taken to a local hub for transportation to the Ukraine border where women and children are in desperate need of everyday items.

Caroline Bowstead, manager at Astune Rise said: “Everyone at Astune Rise has been moved to tears witnessing the awful scenes in Ukraine and the plight of the millions of refugees.

“We might just be a small care home in Eston but we’ve got a big heart and wanted to do our bit to help.

“As we knew they would everyone rallied round, and we will now make sure the things that were donated go to exactly where they are needed.”

Astune Rise Care Home showing off donations

CREEPY CRAWLIES AND CREATURES VISIT NEWCASTLE CARE HOME RESIDENTS


Newcastle’s Ashton Court Care Home had some unusual guests when Discovery Zoo brought some of its creepy crawlies and creatures to visit residents.

The home played host to snakes, tarantulas, rats and even a large millipede as part of the home’s ever evolving activities programme. Residents learned all about the creatures from Discovery Zoo’s Paul Fenwick before having a chance to hold the mixed menagerie.

This is the first time that Discovery Zoo has visited the home since the start of the Covid pandemic, having previously been regular guests. Guided interaction between animals and people has been proven to cause an automatic relaxation response, relieve symptoms of dementia and prevent feelings of isolation and loneliness.

Nikki Foggin, activities coordinator at Ashton Court Care Home, said: “Our residents have really enjoyed their unusual visitors, especially the snake, tarantula and millipede. They’re not something you usually see up in Newcastle and for some of our residents it was the first time seeing them in real life.

“Discovery Zoo did a great job introducing the creatures to residents and explaining how to hold them. Animal visits are always such a lift for our residents and it’s great to see them so excited.

“Stroking and holding the animals always puts a smile on our residents faces. It sparks their memories and I hear all about their previous pets or trips to the zoo with their families.

“The millipede was something not many of us had seen before. The sensation of all those legs on your skin is really weird, but its great sensory stimulation for our residents, especially those who have dementia.

“We’re always looking for activities to entertain our residents and really look forward to being able to do more now that restrictions are relaxed.”

Paul Fenwick from Discovery Zoo said: “We love visiting care homes and seeing how much joy it brings to residents. We have some unusual animals that get people really interested, as well as things like rabbits and gerbils that people may have had as pets themselves. They are great for reviving memories, although just sitting and stroking an animal can be very relaxing too.”

Located in Newcastle’s West End, Ashton Court has 42 en-suite rooms, and offers a host of on-site facilities including a hair dressing salon with a nail bar, a traditional ‘Ashton Arms’ pub, library, tea room and cinema room, with a shop for added convenience.

Ashton Court care home is operated by Solehawk, part of the Cairn Group of companies and rated as Good by the Care Quality Commission, independent regulator of all health and social care services in England.


Ashton Court Care Home

Launch of dynamic internal comms platform, Workvivo, signifies a new era for Ambient Support 

National charity, Ambient Support, one of the top 20 generic Not-For-Profit Health & Social Care Providers in the UK, launches Workvivo, a tailored internal communications platform designed to elevate employee experience and bring teams together across the Charity, and sees engagement triple compared with its traditional intranet platform. Following the successful rebrand of Ambient Support in April 2020, it was recognised that the next drive for repositioning and modernisation of the charity was to tackle internal communication and culture. Following a comprehensive tendering process which involved people from all tiers of the organisation, a SaaS (Software as a Service) provider was chosen and the platform was launched in January 2022. This new digital channel allows for real time communication, sharing of best practice, quick access to Ambient’s documents database and it allows colleagues to create online communities. One month from launching, Ambient recorded active users and engagement tripling compared with its traditional email and intranet platforms. Results from the first Pulse survey were overwhelming positive, showing that 90% of employees found Workvivo easy to use, 94% said they could access documents more quickly and 94% said they feel more involved with Ambient. Davina Sellick, Director of Marketing & Communications, said: “The launch of Workvivo heralds a new era within Ambient Support. For the first time in our history, our teams have a communal area and space within which they are able to share real time news, views and best practice with colleagues from across the charity. The functionality available to us within Workvivo means that in the coming months we will be rolling out a raft of initiatives including livestream broadcasts, pulse surveys and the introduction of a new staff reward and recognition schemes, all within this new platform. “This initiative sits firmly within our strategy to revolutionise our digital assets and ways of working with those we support and our frontline teams. Additionally, it helps us build upon and strengthen the strong internal culture that already exists within Ambient, solidifying the links to our value set and the very heart of our way of working we call ‘The Ambient Way.’” Lee Hodgson, Chief Information Officer: “Workvivo is as innovative and dynamic an internal communication platform as I have ever come across and the benefits it will provide Ambient Support are immediate. Workvivo will form the gateway to our digital estate, making accessing our other systems simple and intuitive for all our teams. “Workvivo was the first step towards modernising our technology capabilities, and will be followed closely by our finance system and the introduction of our newly procured enterprise care and support system.”  Feedback from Ambient employees includes: “Everything I need for work is all in one place.” “It is nice to see that we are capturing good things about what we do.”  “I think it's a really positive tool that will have an enormous impact on the staff teams. Great Job!”  John Goulding, CEO of Workvivo, said: "We are delighted to be chosen as Ambient’s internal communications platform as the company begins to revolutionize their digital assets and how they support their frontline teams. “At Workvivo we believe the culture of the company is owned by and shaped by everyone, a belief shared by the team at Ambient Support. We've seen how having an internal communications platform can bring company values to life and create a real sense of community. This is an exciting time at Ambient as they begin the rollout of a number of employee engagement initiatives and we are excited to be chosen as the gateway to Ambient’s digital estate." 

What happens to our beliefs and values if we are diagnosed with

dementia?


Dementia Action Week 16–22 May; National Vegetarian Week 16 – 22 May

This Dementia Action Week, which coincides with National Vegetarian Week, the charity

Vegetarian for Life encourages care providers to pledge to protect the values of those with

Dementia. According to research commissioned by Alzheimer’s Society, over one million people will be

living with dementia by 2025. This number is set to double by 2050. As the population ages and people live longer, the chances of being diagnosed with dementia are increasing. This may mean that large numbers of people will experience a loss of capacity and require support for day-to-day living. Vegetarian for Life (VfL), which supports vegans and vegetarians in later life, encourages

people to plan ahead for conditions such as dementia. The charity suggests that people should document what matters to them to guide those that may care for them in the future.

This is because they have heard many cases where people’s past beliefs have not been respected when receiving care. A recent Inquiry Report, published by the All-Party Parliamentary Group on Vegetarianism and Veganism, highlighted multiple examples of individuals receiving meat while in care settings, despite having been vegan most of their lives. The individuals had been deeply committed to their dietary beliefs and it upset family members to see their loved one’s values being ignored. VfL argues that beliefs and values should not be forgotten. They help define who the person is and how they want to live. Just because a person may lack capacity – a condition that may fluctuate – basic principles that define them should not be overlooked.

To support care providers in protecting the values of those with dementia, the charity is encouraging providers to sign the Memory Care Pledge. The pledge consists of five simple

good practice points that care establishments can follow to ensure that vegetarian and vegan residents experiencing capacity issues or cognitive losses will be offered a choice of meals, drinks and snacks that uphold their ethical beliefs.

Good practice recommendations include offering a resident the opportunity to eat at a vegetarian-only, or vegan-only table when possible, and in the event of an ‘accidental’

choice to eat meat, offering an alternative that upholds their philosophical beliefs. These recommendations are suggested because Vegetarian for Life is aware of vegetarian residents experiencing issues with capacity or cognition, who may otherwise pick meat from

others’ plates. VfL has also issued a Statement of Wishes

 form. This allows people to document the beliefs

and values they want to live by as they age. It encourages people to plan for their future and guide those who will care for them; the document should support care providers to

understand what matters to people receiving care and empower them to act accordingly. These actions encourage care providers to think about the values and beliefs of those in care. Dementia Action Week is a time to focus on how we respond to the challenges posed by Dementia and ensure that individuals are treated with dignity. According to VfL, these actions are fundamental. They allow people to define their values and ensure that if they do become diagnosed with dementia, they retain the right to practice their beliefs. Aspects of personality that have characterised a person’s life should not be forgotten when receiving care.

A CARE HOME COMPANY OFFERS ACCOMMODATION FOR UKRAINIAN REFUGEES

The United Nations says more than a million people have fled Ukraine since Russian President Vladimir Putin ordered the attack last week and on Tuesday (1/3/22) , the government relaxed family visa rules and promised to open a community sponsorship scheme.

Tony Stein, chief executive of Healthcare Management Solutions (HCMS), has written to Home Secretary Priti Patel to offer several large empty facilities in East Sussex for the short-term housing of refugees fleeing the war in Ukraine.

HCMS provides management support to care companies including Sussex Healthcare which can make a total of 150 bedrooms immediately available at existing sites in Horsham and East Grinstead. These would be made available, on a not-for-profit basis, to the Home Office for temporary use by those fleeing the conflict.

In the letter Tony Stein wrote ‘ In common with the Western world, at Healthcare Management Solutions, we have been devastated by the scenes we have witnessed in Eastern Europe. We, like many others, felt we had to do something to help Ukraine and are in the unique position of having accommodation available to in support of HMG’s commitment to those seeking refuge.’

He said: “There are three empty buildings that could be put to temporary use to provide a safe haven for the mainly women and children who are fleeing Ukraine. I have written to the Government to offer their use as part of any re-settlement programme.”

“As a society we have a moral obligation to do what we can to help those who seek sanctuary in the UK and I am certain that the people of Sussex, and wider, will come together to welcome and support them.”

Tony Stein, chief executive of Healthcare Management Solutions (HCMS), has written to Home Secretary Priti Patel

THORNTON-LE-DALE CARERS PREPARE TO JUMP FOR DEMENTIA


Three carers from The Hall care home in Thornton-Le-Dale are preparing to participate in a sky dive to raise money for a Yorkshire-based dementia charity.

The jump, which has been arranged by deputy manager Edna Harris, is set to take place on 20 March and the team are hoping to raise £500 for Dementia Forward.

It will be Edna’s second parachuting experience, and the first time for everybody else.

Dementia Forward is the leading dementia charity for York and North Yorkshire, providing support, advice and information to anybody affected by dementia across the region.

Edna Harris said: “At The Hall, we care for many residents who live with some form of dementia, and we’ve seen how it affects them and their families. It’s heart-breaking.

“Dementia Forward is a fantastic, locally-based charity, which offers invaluable support to people, and we want to help their fantastic fundraising work.

“Of course, jumping 13,000 feet out of a moving aeroplane is pretty scary, but we’re up for the challenge!”

Chris Mitchell, chairman at Park Lane Healthcare, which operates The Hall, said: “We’re incredibly proud of all of our staff, and this is a very worthy cause for fundraising.

“I know the residents are going to love seeing the photos and hearing about the sky dive afterwards.”

The Hall is a converted 17th Century home of landed gentry, which now serves as a 54-bed residential care home. It is rated “good” by the Care Quality Commission.

To donate, visit https://tinyurl.com/TheHallJump

102-YEAR-OLD SAYS STAYING BUSY IS THE KEY TO A HAPPY LIFE


A Thetford great-great-grandmother says that keeping busy is the key to a long and happy life as she turns 102 years-old. 

Phyllis Manning was surrounded by some of her 28 descendants as they celebrated her extraordinary birthday at Larchwood Care’s Alexander Court care home in Thetford.

The second eldest of 11 children, Phyllis has lived her life to the full, always keeping herself busy with work and volunteering. She met her husband, John William Manning, during a bike ride at 16. In 1942, not long after giving birth to their first son, John Jnr, her husband was dispatched to North Africa by the RAF. Their second son, Lionel was born in 1948 following John Snr’s return from his posting.

Her wartime memories include a lucky escape while living at Methwold Airbase when a bomber’s door malfunctioned and sent explosive ordinance spilling across the runway. Another memory from that period saw John and her diving for cover when a walk through a church yard was disrupted by a Luftwaffe bombing raid.

After several house moves and jobs, which included running a post office, sewing parachutes and looking after older people, the Manning family settled in Methwold once again. Phyllis took a job at a school where she was known as Little Mrs Manning and gave one-to-one support to youngsters who struggled with their reading – a position she carried on in a voluntary capacity for many years into her retirement. In the little spare time she had before moving to Alexander Court, Phyllis enjoyed knitting, sewing and reading, but most of all enjoyed spending time with her ever growing family.

Phyllis now lives at Alexander Court care home, a purpose-built residential home in Thetford operated by Larchwood Care. The modern building has been designed specifically with the needs of elderly residents, with a dedicated activities coordinator and an extensive garden space offering lots of opportunities for residents to enjoy pastimes.

Phyllis said: “I’ve always tried to keep myself as busy as possible and do my bit for the community. I’ve always been someone who needs to be doing something and it’s what kept me going all these years. Apart from my beautiful family, one of my greatest pleasures has been working with children. No matter how old they get, they always remember me and still call me Mrs Manning. I am proud that I’ve been able to help so many people over the years.”

Amanda Skinner, Alexander Court Manager, said: “Phyllis is a much-loved member of the Alexander Court family, who has lived an amazingly interesting life and done so much. After spending time working in schools nearby, she is very well-known by many people locally. Thankfully, by carrying out testing and following the relevant guidelines, we’ve been able to celebrate this momentous occasion in a safe way at the home, with Phyllis’s family by her side.”

Phyllis’s firstborn son, John Manning Junior, said: “My mother Phyllis has lived a very full life and has touched the lives of thousands of people through her work with schools, charities and care homes. Even now I am learning new things about her amazing and diverse life.

“My father and mum were truly soulmates. They devoted their lives to our family and her four grandchildren; nine great grandchildren and 13 great-great-grandchildren are testimony to her love and dedication.

“It’s a pleasure to bring so many of our family together to celebrate her 102nd birthday with the help of Alexander Court. They’ve done a fantastic job decorating the room and it’s great to have her friends from the home join us.”




102nd birthday thetford

CARE HOME SPONSORSHIP DEAL FOR JUNIOR COMMUNITY FOOTBALL TEAM


A fledgling junior football team from Colne has been given a boost after a nearby care home paid for new kit for the entire squad and coaches.

The Colne FC Under 11s team and management received new shirts, emblazoned with the logo of Larchwood Care, the operator of Wordsworth House in Burnley which facilitated the sponsorship.

Many residents at Wordsworth House, on Wordsworth Street in Hapton, have been involved with grassroots football during their lives and are delighted to see the team in their kit.

Jonny Stansfield, coach for Colne FC Under 11s, said: “Without the support of people and businesses like Wordsworth House and Larchwood Care, we simply wouldn’t be able to compete as a team.

“It can be very expensive to buy kit for a whole team and taking that burden away from the children’s parents means that no one has to worry about the cost and can focus on enjoying the sport.”

Rachel Clough, regional support manager for Larchwood Care, said: “It’s really important to Larchwood that Wordsworth House is part of the community so being bale to support this local team is brilliant.

“Sport instils important values and characteristics in young people, and many of the players will make lifelong friends through the team. I’ll be bringing some of the residents down to watch matches and look forward to seeing lots of wins!”

Wordsworth House is rated Good in all areas by the Care Quality Commission.

BURNLEY CARE HOME CELEBRATES CQC INSPECTION SUCCESS

A Burnley care home has been praised by the Care Quality Commission (CQC) following its latest inspection by the independent regulator.


Wordsworth House care home, on Wordsworth Street, had already been given an overall rating of ‘Good’ in all areas at a CQC inspection in 2019. Its latest inspection focussed on safety and leadership, both of which were found to be Good.

The CQC judges a care home on its levels of care, responsiveness, safety, effectiveness and leadership and incorporates comments from residents and their relatives.

The report highlighted the care home’s responsive approach to residents’ problems and ensuring residents feel their needs, interests and preferences are being met sufficiently.

Residents and visitors told the CQC representatives: “There is always plenty of staff around. They are helpful and seem to enjoy their job” and “The home is always clean, looks spotless, with nice touches like flowers on the dining room table”.

Staff were very positive about the respectful culture in the home. Their comments included: "It's a lovely staff team and we all work so well together; we all have the residents’ best interests at heart.”

Other comments from the inspectors included:

  • Infection control was well managed, and the home was clean and free from hazards
  • Person-centred culture was being embedded at the home
  • People and their relatives were happy with the way the service was managed
  • The manager and staff team were committed to providing people with high-quality care

Rachel Clough, regional support manager for Larchwood Care, said: “We were delighted to welcome back the CQC and the reaffirmation of Wordsworth House’s rating. It is especially pleasing to note that our hygiene and covid protocols are highlighted as Good.

“The team at Wordsworth House do everything they can to ensure residents’ needs are met, which is acknowledged in the report by residents, their family and CQC inspectors. Well done everyone!”

Wordsworth House is a residential care home operated by Larchwood Care and is registered to provide accommodation and personal care for older people and people living with dementia.




CARE HOME WORKER NOTCHES UP 20 YEARS’ SERVICE


A member of staff at a Blairgowrie care home is celebrating 20 years’ service.

Administrator Gill Rennie started work at Muirton House, in Essendy Road, in early 2002.

In recognition of her dedication during two decades, she was presented with flowers and vouchers.

Catherine Russell, manager of Muirton House, said: “Gill is a much valued and loved member of the team.

“Her colleagues, residents and visitors know if they need anything done or a sympathetic ear Gill is always there for them.

“She will wash dishes, help in the laundry, go for shopping - nothing is too much trouble. Personally, I am indebted to Gill for her support. Here's to the next 20 years.”

Gill said: “My time at Muirton House has flown by. I can’t believe I have been here 20 years.

“I really love my job, working with a great team of people and playing a part in supporting older people. I look forward to continuing to do this for many years to come.”

Muirton House has been providing dementia, nursing and residential care for more than 30 years with a team of dedicated staff, including registered nurses on site 24 hours a day.

The dementia unit has been upgraded with themed areas such as sport, farming, music and film and items of interest are displayed on walls to encourage reminiscing. The manager and staff have completed champions training run by Alzheimer’s Society.

VALENTINE’S DAY LOVE IS IN THE AIR AT MIDDLESBROUGH CARE HOME


Love and romance were the order of Valentine’s Day for a 65-year-married couple at Astune Rise care home in Eston, near Middlesbrough.

Evelyn Robinson (84), who lives in Astune Rise care home and husband Colin (90) who will celebrate 66 years of wedded bliss in March were surprised with a Valentine’s Day afternoon tea at the care home.

They were serenaded by a local singer who performed ‘their song’ Till which was originally sung by Shirley Bassey, and a private lounge was decorated with balloons and fabulous heart decorations made with love by children from the local Whale Hill primary school.

Colin visits Evelyn every day and their devotion to each other prompted staff to make Valentine’s Day extra special, particularly given all the restrictions they have been living under over the last two years.

Colin said: “We mean everything to each other. We’ve done everything together, never been apart. It’s so important to see her every day, we don’t know how many days are left so every day is a treasure.”

Caroline Bowstead, home manager at Astune Rise said: “It’s the most romantic day of the year and we’ve followed Evelyn and Colin’s love story since Evelyn came to live with us. We just wanted to do something really special for them.

“We put a post on Facebook and the local school and the whole community have helped make it so special. Thanks you to everyone for making Evelyn and Colin’s Valentine Day!”


NEVER TOO LATE TO PREPARE FOR CARE

During the pandemic, Leading nursing, social and healthcare agency Local Care Force recognised that the care sector was being decimated with workers isolating or leaving care permanently. In response to this, it launched the ‘Local Care Academy’ and devised a ‘Prepare to Care’ training course, offering an introduction into the care industry and a new career path, and is now celebrating its first official graduate Heather Tandy.

 

Led by Michelle Shaw, Head of Care at Local Care Force, the business realised it had an untapped workforce of people who despite not having relevant experience, had the right attitude and passion for caring. All of whom could be supported by its team of Nurses and qualified care trainers.

 

Michelle says, “With our program of training, support and mentorship we weren’t only able to do our part in plugging the gaps with passionate carers, we were also able to support people in a new rewarding fulfilling career.”

 

Heather Tandy, aged 53, had worked as a Customer Care Advisor for three decades - all of her adult working life - when she was unexpectedly made redundant at the height of COVID. She knew she wanted a total change in her career, but soon realised that every job she saw required experience that she didn’t have. Then she came across an advert for Local Care Force’s ‘Prepare To Care’ project.


Heather explains; “It was the training and support offered that made me feel like this was the right choice for me”


Once she had met all the legal requirements and checks. Heather took part in zoom training, in person practical training and online course modules.


“The training was wonderful, I learnt so much and as I completed the programme, it all started to click into place” 


Next up was to venture out into the real world of care.


Local Care Force’s Prepare To Care candidates also receive invaluable support from the care homes they are placed with.


For Heather, her greatest challenge was having the confidence to put her new skills into practice, and with the help of Local Care Force and her colleagues she feels she has been able to do this.


She continued, “The support I was given during those first shifts was invaluable and I felt my confidence grow every single day. There’s so much to learn, but it is so rewarding. The best thing about working in care is, hearing people's life stories and knowing that I can make a real difference.”


“To anyone else looking to take the leap into a career in care, just go for it. You can make a difference to someone’s life. You can make someone’s day, there’s such a wonderful comradery with colleagues and a bond with the residents you’re caring for. In your little, tiny way, you can absolutely make someone’s day better and that is so fulfilling.


TEN YEARS AT ‘LOVELY’ HOME FOR DARLINGTON CARE HOME ADMINISTRATOR


Wilton House Care Home in Darlington has celebrated the ten-year anniversary of its administrator – Karen Everson.

Karen, 60, began working at Wilton House when she and her former soldier husband Major Keith Everson settled in Darlington after years of living in Cyprus and Germany.

A trained nurse and aerobics instructor Karen has held a number of office and accounts management roles in her varied career but was instantly drawn to Wilton House on her first visit.

Karen said: “I wasn’t really looking for an administration role and initially joined for six months, but ten years later I am still here! I love the job, the home, my colleagues, and the residents and that is the most important thing for me.

“Wilton House is lovely, it’s a real home from home and a great environment to work in. I’m sure I will be working here until I retire.”

Karen’s two daughters have carried on the family services tradition, one is in the Army and the other married is to a soldier.

In 2021 Karen reached the area finals of the National Care Awards, nominated for her hard work and dedication to providing the best possible support to the home.

Steve Massey, operations manager at Popular Care, said: “Karen is a great home administrator, she’s also a great person to have around.

“She deserved her award recognition last year and we’re all delighted to celebrate her ten years working at Wilton House.”

PROGRESS ON DEVELOPMENT OF SKIPTON’S NEWEST CARE HOME


Hadrian Healthcare chairman Ian Watson and Managing Director Jas Gill recently met on site with the partners supporting the development of the new £15million luxury care home project, The Mill House, in Skipton.

Ian, Jas and senior representatives from Walter Thompson Contractors Ltd, ARP Design and Bernard Interiors took the opportunity to tour the development of the ‘five star’ luxury care home on Sackville Street.

The Mill House is expected to be completed in January 2023 and, in addition to the significant investment in the local economy, the development will create up to 100 new jobs.

Ian Watson said: “It was good to see how the site is really starting to come together. Our partners are the best in their respective fields, and it is easy to envisage the superb quality and luxury our newest home will offer.

“The Mill House is in an amazing location overlooking the canal, and is close to local amenities and shops, as well as the town centre. In addition to creating stunning landscaped garden terraces for our residents to enjoy being outdoors, we even have plans to include regular summer outings on the canal in a dedicated canal boat.”

Overlooking the Leeds & Liverpool Canal, The Mill House will offer 86 suites for residential care, together with the company’s specialist ‘Chesters’ accommodation, which has been specially designed by the experts at Hadrian Healthcare to provide a luxurious, safe and stimulating environment for people with dementia.

Accommodation will be arranged in small living groups to help create a ‘home-from-home’ feeling. There will also be respite care available for those who need a short break away from their home or convalescence after hospital treatment.

In addition, there will be eight beautifully appointed supported living apartments in the attached Mill Lodge, for people wishing to maintain a more independent lifestyle, whilst having the benefit of all the support and services provided within The Mill House. These will include hairdressing and beauty treatments in the beauty salon, restaurant and bistros, a traditional style tearoom and bar, and a retail area selling a wide range of products.

The company sold five of its Manor House homes in Yorkshire and County Durham in 2019. It now operates two North East homes, both rated Outstanding by the Care Quality Commission; the Manor Houses at Gosforth and Whickham.

HADRIAN HEALTHCARE SUPPORTS GOSFORTH DEFIBRILLATOR



Hadrian Healthcare has donated £1,000 on behalf of residents at the Manor House Gosforth to ensure a potentially life-saving defibrillator can be installed at St Aidan’s Community Centre.

The home was approached by Cllr Brian Duell to support the appeal for the vital community resource, which will be available for everyone to always access, including the Manor House should it be needed.

Resident Mary Baker, who lived in Brunton Park where the home and the community centre are located handed a cheque over to Cllr Duell to complete the fundraising.

Marion McAndrew, customer services manager at the Manor House Gosforth, said: “Although we hope that it will never be needed, the defibrillator will be a really important community resource, which could save a life and I am delighted that we have been able to help make this happen.

“Mary was thrilled to have the opportunity to present our cheque to Cllr Duell. She knows the area so well, and the community centre has been a part of her life for a long time.”





FIRST HOMES FOR SALE AND RENT RELEASED AT NEW EXTRA CARE DEVELOPMENT IN ROMSEY – NIGHTINGALE LODGE

 New homes for older people in Romsey have now been released for sale and rent at the exciting new, state-of-the-art Nightingale Lodge development - due to open later this year. 

 

The ‘Extra Care’ accommodation, being built by Places for People, Living Plus, comes with 24-hour care and support on site and is aimed at people who have either existing care or support needs, or who anticipate needing support in the near future. The project is being delivered in partnership with Test Valley Borough Council and Hampshire County Council.

 

Prospective residents can now reserve homes for sale and apply for homes to rent at the development which offers 54 modern apartments, with private balcony or outside terrace, available to buy or rent ahead of a planned opening in summer 2021.   

 

In addition to the apartments, Nightingale Lodge offers a variety of facilities for use by both residents as well as the local community. These include a wellness suite, hair and beauty salon, a restaurant and landscaped gardens.

 

Andy Lomas of Places for People said: “We are delighted to be launching this fantastic new community for the people of Romsey. We are passionate about creating well-designed homes which are available through either sale or rent. Living Plus has a great track record of establishing similar communities across the country where we aim to create a balance of independent living, great amenities and social activities – but with added facilities that give peace of mind.

 

“Extra Care apartments are ideal for those who wish to remain independent, with their own front door and privacy, yet with the knowledge that they can be supported in their own home when necessary. Nightingale Lodge is about embracing life, and the new opportunities a development like this can offer are endless.”

 

Hampshire County Council’s Executive Member for Adult Social Care and Health, Councillor Liz Fairhurst, said: “Nightingale Lodge will provide high quality new homes in Romsey for anyone who wants to remain independent, but may need extra help and the added reassurance of qualified staff on hand 24/7. This is all about offering people choices rather than a ‘one size fits all’ approach to care.”

 

Housing and environmental health portfolio holder at Test Valley Borough Council, Phil Bundy, added: “We’re delighted to be working with the development team on Nightingale Lodge. This ambitious project will bring a high standard of homes to Romsey and will help us establish a great community and ultimately be a great asset for the town. Extra Care housing provides an ideal solution for those who wish to remain living independently but need some form of care and support which can be tailored to suit their needs, and this development will ensure that residents in the south of the borough are able to have that choice made available to them. We are pleased that many of the apartments will be offered as affordable rented homes making them accessible to a wider range of customers.”

 

Nightingale Lodge is the first Living Plus development in Romsey and is being delivered with construction partners Morgan Sindall Later Living and Amiri.


SALUTEM SERVICES SCOOP TOP PRIZES IN PHOTOGRAPHY COMPETITION


Cwmbran Day Opportunities in Cwmbran, Morley Road care home in Tiptree and Oxclose Lodge care home in Nottingham were celebrating after receiving prizes in a photo and video competition.

The services, which are part of Salutem Care and Education and aim to empower the individuals they support to enjoy the freedom to live fulfilling lives, scooped the prizes with photos of the individuals supported by the service.

The competition brief was to show what HumanKind, the premise at the very heart of Salutem, meant to staff and the individuals they support through a photo or video.

The winners received a Fujifilm Instax Polaroid camera, and the top three entries were also presented with a printed canvas of their winning photo to display at their service, as well hanging at the Salutem head office in Windsor.

Kimberly Davey, service manager at Oxclose Lodge, which won first prize, said: “I’m so happy our team won the photography competition. Stacey really enjoyed being pampered and having a face mask and Remi captured the moment. It was then submitted by Elaine Cubitt. They’re the real stars.

“At Oxclose Lodge, we want the people we support to feel at home, comfortable and relaxed, so we often have lovely spa days and special events to help us get everyone in good spirits.

“I’m delighted that the picture of Stacey spoke to the judges and represents HumanKind across the whole of Salutem.”

John Godden MBE, CEO of Salutem Care and Education, said: “I’d like to congratulate everyone who took part in our photo and video competition.

“We saw so many examples of HumanKind and what it means to our team. It’s fantastic to see so many people living the Salutem values. The pictures really captured a lovely moment. Very well done.”





NATIONAL CARE AND EDUCATION PROVIDER LEADS THE CHARGE WITH GREEN CAR POINTS FOR STAFF AND VISITORS


Salutem Care and Education has announced its intention to invest in electric vehicle charging points at its moving to electric vehicles for their fleet and encouraging staff to ‘go electric’ with its employee car scheme.

Salutem joins big brands like Microsoft, Tesco, Royal Mail and BT by ditching the diesel and parking the petrol to make way for more fully electric and hybrid vehicles.

Research shows that electric cars emit fewer greenhouse gasses than traditional vehicles and are, on the whole, more efficient.

John Godden MBE, CEO of Salutem Care and Education, said: “I’m delighted to announce that we will be installing electric vehicle charging points at our services across the UK. In order for the UK to reach the government’s ambitious net zero targets, all sectors must look to reduce their carbon footprints – care is no exception.

“We are committed to moving our fleet vehicles to electric when they are renewed and are encouraging staff to consider electric cars with the support of our employee car scheme.

“In addition to providing excellent support and care for people with complex needs and disabilities, we are also an environmentally friendly company, and this initiative will help us to reduce our carbon footprint.

“We hope other organisations will follow suit and look at going greener with their vehicles.”




Kenton Hall embraces ‘home comforts’ arts project


Kenton Hall care home in Newcastle has signed up for a creative initiative that will include artwork telling the story of older people’s experiences during the Covid pandemic.

The home, in Kenton Lane, is taking part in the Home Comforts artistic project, which will involve artist Sharon Bailey building positive and meaningful relationships with older people, their families and care workers during an eight-month period.

A key aim will be to demonstrate the value of care home residents participating in the Arts and celebrating and sharing the creative achievements of care homes in the wider community.

The scheme, which is financed by Newcastle City Council with Public Health Covid Recovery funding, and supported by Newcastle University, also will focus on:

  • Finding new ways to integrate the arts into care home settings to help benefit older people longer term
  • Attempting something more challenging to address the key issues that have come to the fore during Covid for people living and working in care homes
  • Delivering high quality arts activity that is accessible to people at a time when seeking out such opportunities is difficult.

Elements of Home Comforts will encompass residents helping make artworks that tell of their experiences, including during Covid, which will be shared with others in the community.

It also will involve using different artforms and techniques to explore their stories and life experiences.

Steve Massey, operations director at Solehawk, said: “An important part of the culture at our care homes, including Kenton Hall, is organising a wide range of activities to boost residents’ mental and physical well-being.

“The Home Comforts project shows how beneficial it is to collaborate with external organisations and individuals to add new dimensions to what we can offer.

“It will give our residents and staff the opportunity to learn new arts skills, which can continue to be used even after the project has drawn to an end.”

Sharon Bailey said: “Artistic and creative engagement can prove an effective means of expression by stimulating memories and helping forge relationships and friendships within a care home setting.

“Older people have fascinating stories to tell and their reminiscences and experiences deserve to be shared with the wider community.”

Sharon, an artist and creative producer working within communities across the north east of England and internationally, is renowned for leading projects that span art, heritage and health. She is passionate about telling the stories of those with whom she works.

Kenton Hall, which has 60 beds, cares for those aged 65 and over, who require nursing or personal care. It has been evaluated as good by the CQC.


Care home knits patchwork for pooches

Residents at Linden House Care Home in Epsom are putting their knitting skills to good use to create blankets for animals at Battersea Dogs & Cats Home.

The patchwork blankets created by the Surrey care home’s residents will be sent to help keep some of the thousands of animals that Battersea rescues each year warm.

Each animal that is rehomed from Battersea leaves with its own blanket, which they have used since arriving at the centre. This provides comfort and familiarity when settling into a new adopted home. With up to 450 dogs and cats being cared for at each of its three sites at any one time, Battersea uses thousands of blankets a year. Without donations from the likes of Linden House’s thoughtful residents, the cost to the charity could be significant.

This knitting drive is just one of the many activities organised by the home’s activities manager Pip, whose job it is to keep residents’ bodies active, and minds engaged. Other activities include horticulture, bingo, yoga, and Covid-safe visits from entertainers.

Pip, activities manager at Linden House Care Home, said: “Our residents are real animal lovers, and we often have dogs visiting the home, which really brightens up their day.

“We always try to encourage residents to try new activities and hobbies, including knitting. Some of our residents were already very good knitters and they’ve been helping the others to learn, which has been great to see.

“It’s fantastic that we’ve been able to take a hobby and do something positive with it, helping these poor animals when they need it most.”

A sensitively converted Victorian house, Linden House, retains a number of stunning original features, but also has state-of-the-art care equipment and modifications which have transformed it into a first-class care home.

The home is managed by Wren Retirement Living and is rated Good by the Care Quality Commission in four of the five key areas. It is rated as Outstanding in the ‘Well-led’ inspection area, reflecting the dedication and professionalism of the team.





Care home helps trio of staff achieve their career ambitions



A former chef decided to change career direction entirely during lockdown to become a carer in a Tyneside nursing home.

Annette Perry works at Craigielea in Durham Road South, Low Fell, Gateshead, which is part of Solehawk Group, where she recently has been promoted to a senior carer.

She had worked as a chef/catering manager for 22 years before making the change in career.

Annette had been toying with the idea of moving into the care sector for ten years. She said: “Lockdown gave me the push I needed to try and move on from cooking.

“I don’t regret becoming a carer as it is a very satisfying role. The thing I like most is helping people, who need the support from carers to live their day-to-day life, with as much dignity and to the highest standard possible.

“I feel very positive about my new role as a senior carer and am growing in confidence every day.”

Sarah Hoey is another member of staff who has been promoted within the home, which is rated ‘good’ by the regulator the Care Quality Commission.

She started as a care assistant in 2003 and since then has risen through the ranks including becoming a senior care assistant. Sarah now is a nursing assistant having learned new skills, including undertaking Social Care Assistant Practitioner (SCAP) training. This means she now is qualified to take bloods, oversee catheter care, and undertake other clinical work.

Sarah said: “This opportunity shows that care workers can develop and grow into future practitioners.”

She added: “I am looking forward to being more hands on with practical and clinical aspects of the nursing service.”

Sue Turnbull has also progressed to be a nursing assistant. She started at Craigielea in 2013 as a care assistant and within a year she was promoted to senior care assistant within the residential side o its services.

She said: “I am looking forward to being more hands on with the practical and clinical parts of nursing and care. This opportunity shows care workers can develop and grow into future practitioners.”

Steve Massey, Solehawk operations manager, said: “It is very important to Solehawk that we ensure all staff are provided with the opportunities and training to develop their skills and ambitions.

“It is fantastic to see Annette, Sarah and Sue progress their careers within the company.”

Craigielea, which has 60 beds, provides accommodation for people requiring nursing or personal care, specialising in dementia, physical disabilities, and sensory impairments.



Under-14s girls’ football team secures the support of Fareham care home


A Fareham care home is supporting a group of budding young footballers by helping to kit them out for the 2021/22 season.

Cams Ridge, in Portchester, Fareham, is backing AFC Porchester Youth FC Under 14 girls’ football team.

Michelle Shann, manager of Cams Ridge, said: “At Cams Ridge, we believe it is important to keep our residents connected with the wider community.

“Some are footie fans and, particularly with the increasing popularity of women’s football, we felt it would be good to help nurture future generations of female soccer players.

“As a Fareham-based business, we know what a significant contribution grassroots sports, such as youth football teams, make to local life in Porchester.”

Lee Cook, Coach for Porchester Youth FC, said: “We are extremely grateful to Cams Ridge for supporting our Under 14 Girls’ football squad.

“Being involved in sport can help boost youngsters’ self-esteem, mental and physical wellbeing and teach them lessons that stand them in good stead for the rest of their lives.

“We would not be able to do what we do without the support of external organisations such as Cams Ridge.”

Cams Ridge provides accommodation for up to 51 people aged 65-plus, who need nursing or personal care,

It is rated as good by the regulator, the Care Quality Commission.




JESS’S DREAM IS FAST BECOMING A REALITY


The final stages of work at April Cottage in Henshaw are moving nearer to completion, with exterior landscaping work progressing well.

Jessica Robson sadly lost her battle with Sarcoma Cancer at the age of 18 in 2014. Her dream was to raise enough money to build a respite lodge for other families with children with cancer to make lasting happy memories. Use of the lodge and its facilities are free of charge.

Jessica’s parents Julie and Trevor have dedicated their lives to creating a holiday home for children from across the country, and their families. They acquired a small bungalow with three acres of land in Henshaw, Northumberland and built a three-bedroomed holiday lodge, which is fully adapted for various disabilities.

They have invested their life savings into the project and are now finishing the exterior landscaping. With a grant of £25,000 from The Watson Family Charitable Trust, significant work has already been undertaken including:

  • Flattening and seeding land
  • New trees planted around the pond areas
  • Completing a play park, storage shed and BBQ hut
  • Installing a pergola with bar table over the hot tub to offer privacy for guests
  • Constructing a small building on the patio to house laundry facilities
  • Creating a wall, gates, and rockery at the entrance.

Ian Watson, who established the Trust, his son Craig and charity trustee Hugh Welch visited April Cottage to meet Julie to see how the grant is making a tangible difference to the project.

Julie Robson said: “We have put our heart and soul into this project, in Jess’s memory.

“The donation from the Family Trust is just amazing. The wonderful outside area is really coming together, and we were delighted to show it off to Ian, Craig and Hugh.”

Ian Watson said: “Julie and Trevor have put everything into creating this fantastic facility to help families during the most challenging times.

“Craig, Hugh and I were delighted to visit April Cottage once again. The progress that has been made since we last came is excellent and it is a real pleasure to see that families are able to enjoy special times and make lasting memories in this amazing place. 



Care home worker celebrates 20 years’ service


A Tyneside care home is celebrating the long service of one of its members of staff.

Nikki Foggin started at the care home company, Solehawk, in 2001 as a carer at its Kenton Manor care home, in Kenton, going on to work as a domestic and in the kitchen in its nearby Kenton Hall facility.

She moved to the company’s Ashton Court care home, on West Road, Newcastle, four years ago, where she works as activity co-ordinator.

Steve Massey, operations manager at Solehawk, said: “Nikki is a valued member of staff, who is loved not only by her colleagues, but, most importantly, by our residents.

“Renowned for her sense of fun, she provides a wide variety of activities that keep everyone busy, stimulated and entertained. She is a real team player and is not afraid to tackle any role in the home and helps out in other areas when the need arises.

“To have worked for a care home company for two decades is a fantastic achievement and one that deserves to be celebrated.”

Nikki said: “I can’t believe how fast the 20 years I have been with the company have flown by.

“I have enjoyed all the roles I have worked in but being an activity co-ordinator is a particular joy.

“I love coming up with ideas that match the interests of the residents and that are fun and also help boost their sense of wellbeing, both physically and mentally.”


Tees valley operator on recruitment drive


Popular Care Homes is launching a recruitment drive at its homes in Darlington and Eston to help address the staffing shortages hitting the care sector.


Against a backdrop of an aging population, historically low pay rates, mandatory vaccinations, a slowdown in the number of overseas nurses entering the market and competition for some roles from the hospitality sector offering financial incentives, there are significant issues in recruiting across the social care sector. The sector employs about 1.5 million people, but there are currently around 120,000 vacancies and the number is growing.

Wilton House in Darlington and Astune Rise in Eston - both of which are rated ‘Good’ by the Care Quality Commission (CQC) - have a number of vacancies in roles including senior care assistants, care assistants and domestic and kitchen staff.

Steve Massey, operations manager at Popular Care Homes, said: “There is no hiding from the fact that there are considerable challenges within our sector, one of which is a lack of people applying for jobs.

“There is a perception that care homes are a poor relation to the NHS, which is certainly not the case. Our staff are professional, caring, and skilled people, and we have very recently reviewed our pay rates to reflect this.

“There must be many people across Tees Valley with the attributes to make a positive impact on the lives of our residents and I would appeal to them to consider a career in care. It’s not an easy option, but it is a very rewarding profession and I believe that since the Covid pandemic the public has realised the hugely valuable contribution care home staff make to society.”




CARE HOME WORKER CELEBRATES 30 YEARS' SERVICE


A woman, who has a passion for cooking, is celebrating 30 years’ service at a Tyneside care home.

Linda Nigrelli started as a domestic at Ashton Court in Newcastle in September 1991.

She since has worked in various roles at the home, on West Road, but the kitchen has been her passion and she has risen through the ranks in that environment from kitchen assistant to head cook.

Steve Massey, operations manager at Solehawk, which operates Ashton Court, said: “Linda is a much-loved member of staff among colleagues and residents and their relatives and friends.

“She always has been a terrific team player, who only wants the best for those living at Ashton Court.

“She is a first class cook, whose cake-making abilities are second-to-none, particularly her chocolate cakes.

“For someone to work at the same care home for 30 years is a terrace achievement and one we were all delighted to celebrate.”

Linda said: “My time at Ashton Court seems to have flown by. I can’t believe I have been here 30 years. It was a dream come true when I became the home’s head cook.

“I absolutely love my job and adore cooking and playing a part in caring for people and I look forward to continuing to do this for many years to come.”



NOODLE THE DOG JOINS EPSOM CARE HOME


Residents at Linden House care home have welcomed the latest addition to their family with open arms.

Noodle, a mixed breed three-year-old dog, regularly visits the Epsom home and receives lots of attention – and sausages – from the residents, who are always delighted to see him.

The pooch is a regular at the home and is always doted on during visits, with residents feeding him, as well taking him for walks to the local park.

Linden House, which is part of Wren Retirement Living and managed by Health Care Management Solutions, has a dedicated activities coordinator who ensures that residents’ minds and bodies are kept active with a range of exercises, games and other entertainment.

Pip, activities coordinator at Linden House, said: “The residents are always so pleased to see Noodle, some ask me every day when he is coming back!

“Noodle is very well behaved and seems to adapt his behaviour depending on who he’s with. For some he’ll sit quietly on their lap, but for those who want to take him to the park and throw the ball, he’s a bundle of energy.

“It’s well-known that animal visits are excellent for those with dementia, but I think most people’s moods are lifted when they get to spend time with a dog as happy and well behaved as Noodle!”

A sensitively converted Victorian house, Linden House retains a number of stunning original features, but also features state-of-the-art care equipment and other modifications which have transformed it into a first-class care home.

LOCAL MP VISITS GLUSBURN SPECIALIST HOSPITAL 

Malsis Hall, in Glusburn near Keighley welcomed Julian Smith, MP for Skipton and Ripon to see first-hand its specialist care facilities.

The country house has been converted into a care centre designed to provide recovery and rehabilitation for people with mental health conditions, often resulting from psychological trauma.

The service provides a care home with nursing as well as a care home without nursing. There is also a purpose-built hospital on site along with more independent studio apartments. This provides a clear care pathway and gives various living and support options to match need, whilst enabling the individual to live in the least restrictive environment safely.

The service holistically supports people with complex mental health conditions on their journey to recovery and independence. 

Mr Smith was accompanied by group medical director Steve Wilkinson during the tour and heard how Covid had affected the services and the community links Malsis Hall is determined to build. There are three sports pitches, a sports pavilion and meeting rooms available to members of the public it hopes to use once it is safe to do so.

Julian Smith MP said: “It was good to speak to Dr Steve Wilkinson, Lisa Gardner and Richard Dalby about the specialist care Malsis Hall provides to people with mental health conditions. I much appreciated the tour and the chance to discuss the facility, including how things have been progressing since it first opened in 2019.”

Dr Steve Wilkinson said: “It was a pleasure to meet Mr Smith and show him the wonderful Malsis Hall and talk about our specialist services.

“He was engaged and interested, and I hope impressed, and he is welcome back any time.” ï»¿

NEW RESEARCH REVEALS SHOCKING COST TO CARE SECTOR OF NON-COVID INFECTIOUS OUTBREAKS 

New independent research has been published showing that non-Covid infectious outbreaks in care homes could be costing the sector up to £70million every year.

 

The peer-reviewed paper, authored by experienced care sector executive Philip Smith, uses instances of diarrhoea and vomiting (D&V) and concludes that for an average care home the cost of a one-week occurrence could be anywhere between £2,200 and £8,400 depending on the length of the outbreak and the number of delayed admissions. This includes extra PPE, one-off deep clean, staff absence and delayed admissions. 

 

A conservative estimate, based on BMC Infectious Diseases data 2019, puts the number of D&V instances annually in the UK’s 21,000 plus care homes to be 8,277. This puts the cost to the care sector at a minimum of two million hours of care lost each year.

 

Philip Smith, author of the report, said: “I do not believe that the cost of infectious illness in the care sector has been properly calculated before and I was very surprised, and shocked, by the outcomes. Even using conservative estimates for the calculations, it has highlighted the significant real-world impact of infectious outbreaks in care homes.

 

“I have been involved in the care sector for more than 20 years, have been chief executive and chairman of care home and hospital groups and I own a care home.  The Covid-19 pandemic has put infection control under the microscope, and I decided to research this subject after thinking about what the new world of infection control may look like post Covid-19.

 

“This research is pertinent to every part of the care sector and demonstrates the financial cost to operators and services of outbreaks of illness and the effects to the bottom line, which is already squeezed.

 

“The thought that tens of millions of pounds and the lost care equivalent of up to 1,500 carers is just written off every year is a damning indictment and I hope that politicians, the regulator, commissioners and care home operators take note and together we can look at measures to mitigate both the financial and care implications. Care homes need a collaborative, ‘intelligence’ led system that enables the sharing of data and allows early interventions to be put in place.”

 

The full report can be found here: https://go.careoutbreak.com/infectionwhitepaper

Whickham Care Home Resident Celebrates 109th Birthday


Olive Swanston Finlay, who is believed to be the oldest person in the North East*, celebrated her 109th birthday on Tuesday 3rd August at The Manor House in Whickham.

Olive was born in Newcastle in 1912, ‘the year they sank the Titanic’ as she often points out. The second oldest in a family of five children, Olive’s father died when she was only eight years old leaving her mother to raise them alone.

While working for her uncle in his Newcastle café she met her future husband James Finlay, who was known to all as Jimmy, but to Olive he was always Gee, a nickname he acquired during his Army service due to his ginger hair.

Jimmy and Olive married in August 1936 and settled in Wallsend where Jimmy was a miner at the Rising Sun colliery. They had three daughters, Sheila, Beryl and Karen and also raised two of Olive’s nephews, Ronny and Colin. They were happily married for 55 years until Jimmy’s death in 1991.

Olive has nine grandchildren, 17 great grandchildren and four great great grandchildren. She lived with her daughter Karen and her husband Dave before moving to The Manor House in June 2020.

Olive puts the secret of her long life down to gin and tonic. As she’s often said “if it’s good enough for the Queen Mother….it’s good enough for me.”

She celebrated her momentous birthday with a (Covid-safe) party at The Manor House, with family and friends and being entertained by a guest singer. A 109th birthday card from The Queen was the icing on the cake for Olive’s extra special day.

Olive’s family paid tribute to her and to The Manor House: “After an incredibly difficult year due to the COVID virus, we are as a family more than ever thankful to still have this amazing much-loved lady in our lives knowing only too well that many others have not been so fortunate.

“We are all absolutely delighted to once again be able to join together and celebrate yet another momentous milestone birthday with her and have all of you share it with us.

“We are incredibly grateful to The Manor House for arranging such an amazing birthday party in her honour and making it such a memorable day.”

Jane Tworkowski, home manager at The Manor House Whickham, said: “It was such a joy to celebrate with Olive and her family.

“To reach 109 is amazing, and we are so proud to have Olive as one of our family and will pull out all the stops to give her a day to remember.”

Bailey The Dog Has His Day At Glasgow Care Home


Eastwood Court care home has officially welcomed its newest staff member – Bailey the Cockapoo.

Six-month year-old Bailey has been appointed as the Glasgow care home’s new canine ambassador. The crossbreed is already a hit with residents who got to meet him for the first time recently, having followed updates from his owner since he was born.

Bailey is set to visit the home on a fortnightly basis to get lots of strokes and treats from residents. His visits are the latest idea of activities coordinator, Catherine McAllister, who also recently organised a cheesecake tasting session to celebrate National Cheesecake Day and has lots of competitions planned for the Tokyo Olympics. Other regular activities include yoga, bingo, quizzes and, in pre-lockdown times, visits from entertainers and trips to local tourist attractions.

Catherine McAllister, activities coordinator for the home, said: “It’s amazing how much of an impact animal visits have on residents’ mood. Bailey was a very good boy and absolutely loved meeting everyone as well.

“There’s been lots of studies showing that bringing animals into care homes can help improve residents’ sense of wellbeing and increases social interaction. We’ve been really restricted on the activities we can do over the pandemic, and having the little furry ball of energy visit really lifted everyone’s spirits.”

Eastwood Court care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions.

Care Home Residents Get A Visit From Their Neigh-Bour





Residents at The Chanters were pleased to meet their ‘neigh-bour’ Splodge the horse when he paid a special visit to the Atherton care home.

The spotty stead is owned by care assistant Laura, who brought along Splodge to the home to meet residents, several of whom are horse racing fans and follow the results on the TV. One resident, Eileen, was even a secretary for the Horse of the Year Show during the 1970s and 1980s.

After lots of apples, strokes, and questions about the price of Splodge’s shoes, he and Laura rode off into the sunset – but not without promising that there will be future visits.

The visit is the latest addition to the activities in the home, which is part of Larchwood Care and is currently managed by Healthcare Management Solutions. Other regular activities include sitting exercises, bingo, quizzes and, in pre-lockdown times, visits from entertainers and trips to local tourist attractions.

Lyndsey McBride, activities coordinator at The Chanters, said: “It was fantastic to have Splodge visit. Once the residents found out that Laura and her friend kept their horses nearby, they were very keen to meet them. We’ve had quite a few dogs visit the home and it’s always great to see how much everyone’s spirits lift when there’s an animal to dote over, so we thought ‘why not!’.

“For those living with dementia, spending time with animals can be really beneficial. Because animals are so friendly, and the visits are always so much fun, it can have a wonderfully calming effect and increase social interaction.

“Splodge’s visit sparked all kinds of memories, and it was great to hear the residents’ stories. We’ve definitely not seen the last of him. A few brave people have even volunteered to muck out the stables!”



Deddington Care Home Resident Celebrates Milestone Birthday


A resident at Featherton House care home has marked her 101st birthday with a special party at the home with her fellow residents.

Joan Hearmon was joined by residents and staff at the Chapel Square home, in the landmark celebration – which included lots of prosecco and cake! The home also treated Joan to a lovely bouquet of 101 roses.

Joan’s secret to a long and healthy life is enjoying a glass of sherry every evening. Nowadays she enjoys a good nap as well!

Joan is a keen participant in Featherton House activities and particularly enjoys the pamper sessions organised by the home. She loves jewellery and is rarely seen not wearing it.

Joan said: “I’ve had such a wonderful time celebrating my birthday with the staff and residents at Featherton House. Everyone made an extra special effort to ensure I enjoyed myself and my cake was delicious!”

Agi Rygala, home manager at Featherton House, said: “Joan likes to join in with the activities within the home and is very friendly and chatty. She always has a kind word for everyone, and she is a valued member of our Featherton House family.

“All our staff and residents ensured she had the best birthday possible, after all, you only turn 101 once!”

Featherton House forms part of Wren Retirement Living and is managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the Care Quality Commission (CQC), with an ‘Outstanding’ rating for care.






NORWICH CARE HOME CENTENARIAN CELEBRATES MILESTONE BIRTHDAY



A resident at Hillcrest care home in Norwich has marked her 100th birthday in style with a guard of honour and a family celebration.

Ruby Baker visited her family to enjoy a small tea party and as she left the home for her visit, staff sent her on her way outside, chapping and cheering while playing Stevie Wonder’s ‘Happy Birthday to Ya’.

Ruby has four children, son Stephen and daughters Susan, Elizabeth and Julie. Her wider family includes four granddaughters and eight grandsons. Ruby was married to husband, Chris Baker, for more than 60 years. They lived happily together at Hillcrest care home until he sadly passed in 2013, on Ruby’s birthday.

Ruby was a tailor for many years and also worked in a boat factory, clothing factory and as a cleaner.

Ruby said: “I had a wonderful time celebrating my birthday with my family, and it was great to be greeted by the staff forming a guard of honour as I left for the day.

“My secret to a long and healthy life is self-discipline, self-will, determination and faith in myself!”

Amy Parker, home manager at Hillcrest care home, said: “Ruby has a great personality and is very kind to others. She is known as the ‘Queen of Hillcrest’ and will always join in with any activity and will never let her age get in the way.

“We are delighted to have been able to celebrate such a special day with Ruby and we look forward to celebrating future birthdays with her here at Hillcrest care home.”

Hillcrest care home forms part of Larchwood Care and is managed by Healthcare Management Solutions. ï»¿

THRIFTY MAINTENANCE PERSON TRANSFORMS WISBECH CARE HOME GARDEN



A Wisbech care home’s maintenance person has transformed the garden area to bring in more colour and make the space more enjoyable for residents.

Janice Webb has created colourful art features in Dove Court care home’s garden, as residents at the home are not able to grow many flowers due to a large tree blocking the sunlight to the flower beds.

To ensure residents still have lots of colour to enjoy when they’re outside, Janice has upcycled old tea pots and colanders to create hanging art and mounted old bicycles on the walls that look like they’re coming out of the building.

Janice has also created brightly coloured flowers on the fences using upcycled hubcaps from cars and on the floor from brightly painted old crockery.

Janice said: “I wanted to add a blaze of colour into our garden but as we can’t grow flowers very well, I needed to get creative!

“We have a rather large tree in the garden which blocks a lot of sunlight to our flower beds, but it has a preservation order, so we needed to come up with a creative alternative to traditional flower beds.

“Along with bringing in some colour, the art features are fun to look at and the residents are really pleased with the outcome, as am I!”

Peter Crane, 62, a resident at Dove Court care home, said: “The art pieces that Janice made for the garden are wonderful and have given us lots to look at when we are enjoying the garden.

“It’s a shame we can’t grow many flowers, but the tree has meant we had to get a little bit creative, and now we have this fantastic garden feature which we may not have had.”

Dove Court care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the Care Quality Commission (CQC). Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

TEAM FROM RENOVO CARE GROUP ‘WALK THE RENOVO WAY’ FOR THE STROKE ASSOCIATION – SOUTH NEWTON HOSPITAL


Staff at Renovo Care Group, including South Newton Hospital near Salisbury, have raised £450 for the Stroke Association after being challenged to walk the 250 mile ‘Renovo Way’.

During Stroke Awareness Month the team pledged to walk the distance between the Group’s four sites in Kent, East Sussex, Wiltshire, and Hampshire, named the Renovo Way. The team of 21 employees achieved a staggering 1384 miles over the month of May 2021, far more than they aimed to do.

Renovo Care is an independent specialist provider of assessment, treatment, and rehabilitation for adults with neurological conditions including acquired brain injury (ABI) and progressive neurological disorders operates four services: Hollanden Park Hospital in Hildenborough, Kent, Swanborough House in Brighton, Victoria House in Farnborough and the new South Newton hospital near Salisbury.

Dr Anita RoseDirector of Clinical Development & Consultant Clinical Neuropsychologist at Renovo Care, said: “This was a fantastic effort by the team and a great amount of money has been raised for a very worthwhile and relevant charity.

“Everyone embraced the challenge and thoroughly enjoyed getting out into the fresh air and walking, and both the company and their colleagues, friends and family supported their fundraising.

“Well done everyone!”

The team received a ‘thank you’ card from the Stroke Association which said: ‘Thanks you so much for your kind support of the Stroke Association. Your support is very much appreciated and will help the Stroke Association to continue to provide specialist support, research and campaigns to help prevent more strokes and rebuild lives.’




Cheryl takes to the skies again for Oake Meadows care home


A plucky mum is completing a skydive for a second time, after raising more than £2,400 for a dementia charity last year.

Cheryl Clavey admitted to being terrified of heights when she decided to jump from a plane at 10,000 feet last year, but she is doing it again – and this time aims to raise at least £200 for Oake Meadows care home in Wyvern Road, Taunton.

The care home looks after her dad, Cedric Lewis, who was diagnosed with Alzheimer’s about eight years ago.

“My previous sky dive was amazing and terrifying,” said Cheryl.

“I wanted to highlight dementia as a worthy cause to as many people as possible, as it’s affected our lives so much. This time I am not raising money for any organisation as I have paid privately – but anything I raise will go to Oake Meadows Care Home.”

Cheryl says her dad will be at the forefront of her mind when she bravely jumps from the plane.

“This jump is all about my dad as a focus,” she said.

“His health has deteriorated, and I want to show him a picture of me jumping for him to see on a DVD or in pictures. Oake Meadows Care Home has gone above and beyond for my dad with his complex dementia.

“The staff care so much and do such an outstanding job - especially through the tough Covid crisis.”

The staff at Oake Meadows Care Home, which is part of Larchwood Care, provide lots of activities both inside the home and outside for residents.

Cheryl says her dad has been “amazingly well cared for” at Oake Meadows for years now and wants to see him and his friends from the home benefit directly from any money she raises.

She hopes the care home will be able to use the funds raised to do something nice with all the people who live at the home.

She said: “I would love to see a picture of my dad enjoying live music like he always did! He loved socialising with live music and ran the Watchet music festival bar for years; It’s still named after him!”

Cheryl says she is almost more nervous about jumping out of a plane again than she was the first time - as she knows what to expect!

However, she believes having the opportunity to do a skydive for a second time, at Skydive Buzz, Dunkeswell, makes it more special.

“I want to enjoy the experience more this time but I’m still very scared!” she says.

“I know what to expect, but I’m not sure if that makes it better or worse.

“I know it’s been a difficult year, but if anyone would like to sponsor us any amount it would be very grateful received – and yes, I think I’m mad!”

Katrina Ball, home manager at Oake Meadows, said: “Last year we supported Cheryl with her incredible fundraising skydive for dementia. Inspired by her dad, and with the help of local residents she raised over £2,400.

“We're honoured that Cheryl has thought of our residents with her latest challenge and would encourage people to please support her fundraising adventure if you can!”

The Skydive, which will see Cheryl jump with her husband and two of her children as well as eight friends, will take place on Saturday 26th June and you can donate at https://www.gofundme.com/f/family-skydive-for-dad-cedric-s-care-home.

Oake Meadows is registered to care for 105 people and provides invaluable day and respite care for a variety of residents, including those living with dementia.

Part of Larchwood Care, it is currently managed by Healthcare Management Solutions and is rated ‘Good’ by the CQC.

Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

Blaenau Gwent care home resident virtually attends family wedding 

A Blaenau Gwentcare home resident who was unable to attend her granddaughter’s wedding in person got dressed up and watched the ceremony through the messaging and video calling service on Facebook messenger.

Staff at Red Rose Care Home arranged for Deborah Morris, 63, to attend the nuptials virtually, after becoming accustomed to using modern technology to help residents keep in touch with their families through the likes of FaceTime, Zoom and WhatsApp.

Because staff are now used to arranging virtual visits and residents attending special family occasions at the touch of a phone or tablet screen, they were able to arrange for Deborah to see her granddaughter, Aprill, marry Kieron Prothero.

Kerrie Davies, manager at Red Rose Care Home, said: “We’d been informed that Deborah’s granddaughter, Aprill, was getting married and we spoke to her daughter, Julie, to ask if we could do a call in to the wedding and it was arranged from there.

“We took Deborah to sit in a quieter room and she was able to watch the ceremony virtually; she was really happy that she was able to attend!”

Deborah said: “It was lovely for me to still be part of Aprill’s special day. I felt as if I was there, even though I wasn’t.

“I loved dressing up and celebrating with a glass of fizz!”

A few days later, Deborah’s granddaughter surprised her with a visit in her wedding dress, carrying a special gift for her grandmother - her bouquet.

“We made special arrangements for her granddaughter to visit, including getting her granddaughter tested for Covid,” said Kerrie.

“They were able to spend some time together after not seeing each other for more than a year. We didn’t tell Deborah she was coming in and it was a lovely surprise!”

Deborah said: “I was so happy when Aprill came to the home in her dress so I could see properly how beautiful she was, and it was a surprise when she gave me her bouquet.”

Kerrie adds the home is now accustomed to using technology during lockdown, to enable residents to keep in touch with their families, particularly on special occasions.

Kerrie says: “Predominantly, we use WhatsApp and sometimes FaceTime through Facebook.

“We do also have access to Zoom and Teams, but we mainly use WhatsApp for residents to call in to their families.

“Covid has made us look at ways we can keep in touch with people, and I don’t know that we would have come up with that idea as quickly, if it hadn’t been for the leaps and bounds we’ve made with technology due to Covid.”

Care home regional manager raises £630 for Dementia UK

 A care home regional manager embarked on a 100-mile cycle to raise money for Dementia UK.

Sam Armstrong, who works for Healthcare Management Solutions, planned her bike ride to start at Riverside House, Morpeth, and stop at Appleby Care Home, North Shields, for well-earned refreshments before her trip home.

Both homes are operated by Healthcare Management Solutions.

Her fundraising challenge saw Sam raise £630 for the charity, which is closely aligned with the organisation’s values. Many homes operated by Healthcare Management Solutions specialise in supporting those living with dementia.

When Sam arrived at Appleby Care Home, based on Military Road, she was greeted by staff and residents.

Dementia UK provides specialist dementia support for families. It gives compassionate one-to-one support, guidance and practical solutions people may need.

Research conducted by the Social Care Institute of Excellence indicates that more that 920,000 people in the UK are living with dementia. Though there are many different causes and types of dementia, there is currently no cure.

Commenting on her challenge, Sam said: “As I work for Healthcare Management Solutions, a care home operator, I knew that Dementia UK would be a great cause for me to raise money for.

“I am a keen cyclist, but the challenge was very tiring and I was definitely glad to see the lovely Appleby family at the end of my ride.

“Organisations such as Dementia UK are so important and the research they do for people living with the disease is life changing. I hope the money I have raised will help them to continue to do fantastic work for our elderly community.”

 

*https://www.scie.org.uk/dementia/about/#:~:text=Who%20does%20dementia%20affect%3F,accounting%20for%20over%20880%2C000%20people.



DEDDINGTON CARE HOME RESIDENTS REVIVE OLD GREENHOUSE

 Green-fingered residents at Featherton House Care Home in Deddington are tackling a project to breathe life back into an old greenhouse.

The gardening club at the home, which is rated good by the Care Quality Commission (CQC), has cleared out the building that only had been used for garden storage for some time.

The greenhouse now is brimming with plants grown from seed including courgettes, tomatoes, spinach, lettuce, rocket, brussels sprouts, cauliflower, oregano, basil, thyme and Love in a Mist flowers.

Home manager Agi Rygala said: “The residents in the gardening club have taken this project to heart and it is proving to be a real tonic for their health and wellbeing. 

“It helps keep residents both mentally and physically active as they plan what they want to cultivate and then care for the plants.

“It all is part and parcel of how, at Featherton House, we encourage residents to maintain their interests and hobbies or develop new ones.”

One resident, Jock Pirie, who used to grow bedding plants and sell them at a nursery in Leamington, loves being part of the gardening club.

“Gardening keeps you active and gives you something nice to think about. Also, it is very rewarding when you start to see your seeds sprouting. We’ve recently purchased a propagator to speed things along.

“I hope we grow more produce for the home. It would be great to grow fruit and veg all year round for us to use in the kitchen here.”

A fellow gardening fan is Heather Starling, whose interest in cultivating plants and vegetables was sparked by her dad, who was a gardener.

“My dad worked organising and tidying other people’s gardens. We had a greenhouse and a big garden ourselves. I grew up weeding, spreading manure and building bonfires. We also sold a lot of flowers and vegetables – we were renowned locally and people came to our house to buy them.”

She added: “What I love about gardening is the fresh air and sunshine. It gives you a good feeling when you see your work come to fruition.”

Featherton House Care Home forms part of Wren Retirement Living and is managed by Healthcare Management Solutions. The service provides residential care for up to 25 older people. It has a score of 9.8/10 on the national carehomes.co.uk site and the CQC has rated the home as ‘Good’ with its standards of caring rated as ‘outstanding’.


DEANSTON HOUSE CARE HOME IN DOUNE SAYS A BIG THANK YOU TO ITS NURSES

 Deanston House in Doune, part of Enhanced Community Healthcare Options Group (ECHO), paid tribute to its nurses with a special International Nurses Day event.

The Registered Nurses received a bouquet of flowers or a voucher to say thank you and the café was turned into a beauty salon for the afternoon. All the staff were offered treatments, available for both male and female staff, from a visiting beauty therapist and soft drinks, fresh fruit and homemade cupcakes added to the pampering experience. Everyone who attended also received a gift bag.

Deanston House employs 11 nurses with a mix of learning disability, mental health and adult registered nurses which enables the service to effectively meet the holistic nursing and social needs of the people it supports. The nurse team leads the shifts to ensure service users are well supported every day and to enable them to achieve positive personal outcomes.

International Nurses Day is commemorated every year on the anniversary of the birth of Florence Nightingale and recognises the contribution nurses in the UK and around the world have made to society.

Nurses have been on the frontline throughout the Covid-19 pandemic, and the event gave us an opportunity to acknowledge this, say thank you and learn more about the work nurses do and the challenges they face.

Deanston House is a care home registered to provide care to 20 adults with learning disabilities.


Colleagues paid tribute to the nursing staff at Deanston House. Charlene, Senior Support Worker, said: “The nurses at Deanston House are fantastic and extremely supportive to both service users and the support workers. The event was fantastic and a great boost to all staff.”

Jemma said: “Working with the nurses at Deanston House is amazing. They are good listeners, offer guidance, inspiration and encouragement for service users and support workers. They are always there for you and I will always be grateful to them for their support.”

David Forsyth, Support Worker, said: “I find the support from the nurses and staff invaluable; everyone is eager to work together to support each other and our service users to provide the best person-centred care possible. It is for those reasons I’m very proud to be a part of the Deanston House team as a support worker.”

Staff also voiced their pleasure at the event.

Vicky Miller, Registered Nurse, said: “It was such a wonderful surprise to receive a beautiful bouquet of flowers from the management team in acknowledgement of the work of the nurses at Deanston House, then to be treated to a pamper day with beauty treatments, buffet and goody bags from the company was just lovely. In my 17 years as a qualified nurse, I have never felt as valued as I do at Deanston House. It’s so refreshing to work alongside such devoted staff that are passionate about the support, wellbeing and development of our service users.”

Joyce Tortalona, Administrator at Deanston House, said: We all had a wonderful day at Deanston House, International Nurses Event. Although I am not a nurse all staff were made to feel very welcome to this event and it was more a thank you to all staff for their hard work,  We all worked as a team relieving members of staff from duty so that they could attend the event. Many members of staff who were off duty also attended. Staff feedback that I have received has been excellent and we are all wondering when we can do it again.”

Fiona McKenna, Staff Nurse added: “What a lovely way to remind us all how much we are appreciated at Deanston House! As a nurse I’ve never felt more valued than I have felt in this job and our celebration of National Nurses Day, with beauty treatments, fresh fruit, cake and bubbly was a reminder of this. To our management, nurses, seniors, occupational therapists, psychologists, support workers, housekeepers, kitchen staff, and maintenance at Deanston house.... thank you, for being a part of the team we have built! Our service users are lucky to have you all. What a team!!!!”

 

Marie Greenberry, Service Director for Deanston House, said: “As a care home with nursing we wanted to celebrate International Nurses Day and show our staff how much we value their ongoing hard work, commitment and support. 

“Our service users have been kept safe and supported throughout the pandemic, which has been challenging for everyone. The positive outcomes our service users have continued to achieve in this challenging time demonstrates the absolute dedication of the whole team, led by our wonderful nurses.” 

 

TEARS OF JOY FOR REUNITED TWIN SISTERS KEPT APART BY COVID


Twins, who were prevented from seeing each other properly for more than a year due to Covid-19, have had an emotional reunion after one moved into the care home, where her sister was living.

There were tears of joy as Janette Millar joined her sister Margaret Kerr at Broomfield Court at Barmulloch, Glasgow.

The 81-year-olds could only see each other from either side of a window while care homes had to stop indoor visits to protect residents from the risk of catching Covid.

Broomfield Court manager Debbie Martin said: “It was a very emotional reunion for Janette and Margaret after not having seen each other properly for so long. 

“It also was very moving for staff, bringing a tear to their eyes, when the two sisters saw each other face-to-face for the first time in many months.

“They are now making up for lost time and are loving being able to see each other whenever they want.”

Margaret said: “I was so happy when Janette came to join me at Broomfield Court. We are so close and used to see each other regularly so it is fantastic to be able to see each other every day.”

Janette said: “I really missed being able to see Margaret properly. I am so pleased that I have moved into Broomfield Court and have been reunited with my sister. It is a lovely home and we both are being well looked after by the staff, who are kind and caring.”   

Margaret and Janette were born 13 hours apart on June 4 1939. They grew up in the family home in Rutherglen and attended local schools - MacDonald Primary and then Gallowflat Secondary.

They went to Sunday School when young and were members of the Brownies and Girl Guides with Margaret going on to become Brown Owl of the 3rd Rutherglen Brownie Pack and Janette was the Guide Captain of the 3rd Rutherglen Guide company.

After leaving school, they became shorthand typists at different companies then, for a while, both worked at Richmond Park Laundry. They followed each other to Wilson Boilers, where Margaret worked until she married in 1963.

After being made redundant a few years later, Janette, who never married, moved to an insurance company where she worked until she retired in 1999. She remained active in the community, volunteering as a Victim Support helper in the High Court in Glasgow.

Both sisters were active member of the Church of Scotland and enjoyed a range of hobbies with Margaret favouring baking and shopping and Janette walking. Both loved spending time with family and friends and holidaying abroad including America and the Canary Islands.

Margaret, who celebrated her golden wedding with late husband Alistair in 2013, has two children, Jim and Alan.  She lived in Bishopbriggs, in the same house for 55 years, before moving to Broomfield Court in early 2020.

Janette lived for 68 years in the same house in Burnside with her sister Anne before she moved to the care home.

Broomfield Court specialises in nursing care for the elderly and frail. The home also has a specialist nursing dementia unit. It offers care for up to 60 residents.

Taunton care home plants pandemic memorial tree

Oake Meadows care home in Taunton has planted a memorial tree in the garden to symbolise regrowth after the pandemic.

The home, based on Wyvern Road, was gifted a willow tree by local businessman, Matt Foster, and it has been positioned in the centre courtyard of the home where it can be seen by residents and staff.

Oake Meadows’ activities coordinator, Jean Coleman, planned a memorial event which involved planting the willow tree and participating in a minute’s silence to pay respects to show support and admiration to the local community for its efforts throughout the pandemic.

Resident, Margaret Hill, aged 77, was one of the Oake Meadows residents who enjoyed participating in the memorial event.

She said: “I think our willow tree is brilliant - I love seeing things grow in our garden. I do feel sad about all the people that have passed away during the pandemic, so it feels nice to have the tree as a tribute to them.”

Jean Coleman, an activities coordinator at Oake Meadows, said: “It was lovely to see so many residents join us for this special occasion and acknowledge the variety of emotions the past year has brought to everyone. The tree is such a beautiful way of marking this. 

“We have strategically positioned the willow tree, which is planted in a beautiful pot, in the centre courtyard so it can be viewed by most rooms, so we can admire the tree.

“Taking a moment to reflect on the pandemic is very important, as it helps to bring closure and is a lovely way to remember those who have sadly lost their lives across the world.”

Oake Meadows care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. The home is rated ‘Good’ by the Care Quality Commission. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

STAMBRIDGE MEADOWS GARDEN SPRUCED UP FOR SPRINGTIME

The garden at Stambridge Meadows care home in Rochford has been revamped to provide a more accessible and enjoyable area for residents.

The idea behind the project was to ensure that more of the home’s residents could enjoy the sweeping countryside views to the rear of the home.

The garden has been made more accessible for residents with reduced mobility by laying a smooth, resin top, which has created a safe, flowing surface that is level with the home’s living areas.

Stambridge Meadows’ garden has sensory elements including specially chosen fragrant trees and shrubs, and flowering plants to add vibrant colour. There is also a water feature to add a calming element for those sat enjoying the countryside views.

The residents have enjoyed admiring the new garden from the warmth of the home over the winter months and are now excited to get out there to enjoy the warm summer days.

Barbara Lewindon, 87, a resident at Stambridge Meadows care home, said: “The garden looks wonderful and we are looking forward to sitting outside when the weather warms up and enjoy a cup of tea while watching the wildlife.”

Patsy Munyard, home manager at Stambridge Meadows care home, said: “We wanted our residents to enjoy the full impact of the five-acres of land we live on and for them to enjoy the panoramic views of the countryside.

“We have lots of wildlife that live around the grounds that visit on a daily basis, so we wanted to make the garden more accessible so our residents could enjoy spotting different animals and creatures.

“I love how the garden has turned out, it is an ongoing project that in the future we would love to be extended with different pathways to different areas of the land. The water feature is lovely and makes it a relaxing atmosphere for our residents to enjoy.”

Stambridge Meadows forms part of Larchwood Care and is currently managed by Healthcare Management Solutions.



BLAENAU GWENT CARE HOME CENTENARIAN CELEBRATES MILESTONE BIRTHDAY

A Red Rose care home resident has marked her 100th birthday with a card from the Queen and a special outdoor visit from her niece.

Phyllis Anwyn White was joined by staff and residents at the Park Road home to celebrate the landmark occasion, and she also enjoyed a catch up with niece, Tracey Congreve, in the home’s outdoor visiting area.

Phyllis was married to husband Reg for more than 40 years, before she was sadly widowed in 1992. Phyllis worked as a civil servant for many years, and she was also heavily involved in charity work.

Phyllis said: “I had a wonderful day celebrating my birthday with my niece Tracey and my friends at Red Rose care home.

“It’s a shame that I couldn’t have many visitors because of the pandemic, but the staff made my 100th birthday extra special!

“My secret to a long and healthy life is that I haven’t ever smoked or drank alcohol, and I always make sure to enjoy myself wherever I am!”

Kerrie Davies, home manager at Red Rose care home, said: “I’m so glad Phyllis enjoyed her 100th birthday celebrations with her friends here at Red Rose care home, as well as her niece, Tracey.

“Phyllis is a big character in the home, and is so loving towards everyone she meets. Our staff did everything they could to ensure she had the best day possible and we can’t wait for the home’s next birthday celebration!”

Red Rose care home is currently managed by Healthcare Management Solutions.

BASINGSTOKE CARE HOME BURIES LOCKDOWN TIME CAPSULE

Old Raven House care home in Hook near Basingstoke has commemorated the recent easing of lockdown restrictions by planting a time capsule in the home’s garden.

The residents and staff filled the time capsule with written notes of their thoughts about life during a pandemic, items of PPE and a COVID testing kit, and buried it in the garden underneath a rose bush, a highly scented climbing rose, chosen by the residents.

Burying the time capsule was arranged by the home’s activities lead, Helen Wise, who wanted to organise something meaningful to help staff and residents begin to move on from a tumultuous year.

Recent easing of lockdown restrictions has allowed the home, based on London Road, to facilitate indoor visits with a resident’s nominated visitor.

Sylvia McKenzie, 87, a resident at Old Raven House, said: “Creating the time capsule was a lot of fun, and it was great to get our thoughts down on paper and bury them in the ground!

“I hope that in years to come, someone finds our time capsule and enjoys learning more about the strange and eventful year we have had.”

Helen said: “Recently, we have spent a lot of time reflecting on the past year with our staff and residents and planting a time capsule seemed like the perfect activity for everyone to get involved in.

“We found that writing our thoughts down on paper was very therapeutic and we really hope that someone finds the capsule and learns all about our first-hand experiences of the pandemic.”

Old Raven House care home is currently managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the Care Quality Commission (CQC).

Westerham care home centenarian celebrates milestone birthday

 A resident at Westerham Place care home has marked her 100th birthday with a card from the Queen and a special visit from her nominated visitor, daughter Carolyn Guiness.

Joan Collier was joined by residents and staff at the Quebec Square home, in the landmark celebration – which included afternoon tea with her daughter. Everyone sang happy birthday with one member of staff even dancing the cancan for her!

In 1949, Joan married her husband, Jim, whom she was married to for 49 years before he sadly passed away in 1998. Joan’s career was as a civil servant in Southport.

Joan has two children, son Roger and daughter Carolyn, who both describe her as a loving mother. Her wider family includes two grandchildren and one great-grandchild.

Joan said: “I’ve had such a wonderful time celebrating with the staff and my daughter at Westerham Place. This year was very different as I was unable to see lots of my family like I had hoped. The best part was being able to hold my daughter’s hand. I also loved receiving the telegram from the Queen.”

“I put my long life down to my strong genes, but also, red wine! I also love spending a lot of time with my family making memories, something that definitely keeps me going!”

Claire Davis, home manager at Westerham Place, said: “Joan likes to join in with the activities within the home and is very friendly and chatty. She always has a kind word for everyone, and she is a valued member of our Westerham Place family.

“All our staff ensured she had the best birthday possible, and she was delighted to receive a visit from her daughter, Caroyln and it was especially lovely that she was able to hold her hand.”

HAMILTON CARE HOME HATCHES


FLUFFY NEW RESIDENTS 


Avonbridge care home in Hamilton has been exploring the joys of spring and has hatched eight fluffy chicks at the home.

Residents received eight eggs from an ethical hatching company, Incredible Eggs. They were shown how to care for them by a professional, and successfully hatched all eight.

Many of the staff at Avonbridge care home, based on Old Avon Road, keep chickens of their own, and are experienced in how to care for them. The home now has a purpose-built chicken coop in the garden ready for the new fluffy residents.

The Avonbridge chicks have been a hit with the residents, and two of the ladies who have taken a particular liking to them are Rosina Fagan, age 79, and Shonda McMillan, age 77.

Rosina said: “I think the chicks are beautiful and have loved being able to watch them grow. It’s great to have them in the home, we love to care for them and it’s a very different activity for us to take part in.”

Shonda said: “They are very soothing, and they have kept us all busy. I can’t wait until they are bigger and can peck around in their outdoor chicken coop, hopefully we can get lots of yummy eggs from them.”

Lesley Kelly, home manager at Avonbridge care home, said: “Our residents are very fond of animals and birds, and hatching the chicks in the home seemed like a fun, yet different activity for them to participate in.

“We were given lots of advice from Incredible Eggs, and we successfully hatched all the eggs into beautiful little chicks. We’re all really looking forward to watching them grow up and be big enough for their chicken coop!”


LIGHT AT THE END OF THE TUNNEL FOR DOWNHAM MARKET CARE HOME  

Residents at Diamond House care home in Downham Market are celebrating after receiving their 2nd coronavirus vaccination.

The vaccinations were administered by Dr Scott of Bridge Street Surgery at the home in a Covid-secure environment. All residents have received their second vaccinations to date.

The milestone has put the home one step closer to normality and follows the recent ease in restrictions which allows a resident’s nominated visitor to enter the home as opposed to only conducting outdoor and window visits.

Home Manager Carly Stannard said: “This is a fantastic day for our residents and their families, and we are truly grateful to everyone who made this possible.

“It has been a difficult time, and we still have some way to go, but we’ve been celebrating this wonderful milestone today because it means that at last, we can see a light at the end of the tunnel.

“I would like to take this opportunity to thank my amazing colleagues, our wonderful residents and their family and friends who have supported us throughout the pandemic. When we can finally lift all restrictions – that will be the day we have a big party!”

Ann Prodromou, aged 93, a resident at Diamond House, said: “I am so grateful that I have received both doses of the vaccine. Everyone at Diamond House has been fantastic all through the pandemic. I know how hard they have worked and appreciate that it can’t have been easy, so I’d like to say a heartfelt thanks.”

Diamond House forms part of Larchwood Care and is managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.


Swinton couple celebrate sapphire anniversary



A resident at The Fountains care home in Swinton spent a wonderful afternoon with her husband celebrating their 65th wedding anniversary.

Faith Yorke, aged 87, and husband Arnold aged 87, celebrated together in the home after visiting restrictions were eased recently.

The couple married in March 1965 at Eccles Parish Church after a five-year courtship, during which Arnold spent two years away from home completing his national service.

Faith and Arnold have one child, three grandchildren and four great grandchildren and like to reminisce about the years they spent going out dancing together.

Faith said: “It was wonderful to be able to see my husband for our 65th wedding anniversary, and I am so pleased we were able to actually be together in the home. I sometimes wondered if that would be possible with this awful virus.

“The past year has been quite difficult as I have missed him very much, but the staff have made an extra special effort to make sure we kept in touch regularly. It won’t be long until I can give him a big kiss and a cuddle!”

Arnold said: “I had a lovely afternoon with Faith; celebrating our sapphire wedding anniversary is such a milestone and it was great to be able to do it in person.

“The secret to a long and happy marriage for me is having a wonderful family together, not keeping secrets from each other and sharing the good and bad times.”

Huma Anwar, Home Manager at The Fountains Care Home, said: “I am delighted restrictions were eased in time for us to welcome Arnold back into our home to celebrate his wedding anniversary with Faith.

“Seeing the couple reunited for such a special occasion filled our hearts with warmth, and we can’t wait until the day we can lift all visiting restrictions.”

The Fountains Care Home is currently managed by Healthcare Management Solutions.


CQC URGED TO INCLUDE INFECTION CONTROLS IN CARE HOME INSPECTION REGIME POST COVID


Hugo Spalding, managing director of Gather Care has written to the chief executive of the Care Quality Commission asking him to use the experiences of the coronavirus pandemic to update its inspection criteria to include infection control.

 

In the letter to Ian Trenholm, he says: ‘Ensuring a care home is ‘safe’ is fundamental to an inspection and I believe that protecting residents from transmissible illnesses is an important part of this.

 

‘The Covid-19 experience within care homes has been incredibly challenging for everyone involved in the sector. However, even when the pandemic is behind us staff will still have the usual illnesses and infections, such as flu, winter vomiting and diarrhea that can cause serious problems for elderly and vulnerable residents.

 

‘Care homes have a duty to report suspected outbreaks or incidents of infections to the local Health Protection Team, however they receive little in the way of data by return.’

 

Hugo Spalding said: “Clients within the care sector have told us that it is invaluable for them to have access to data that provides a picture of outbreaks of illness, not only within an individual home, but across a group, area or wider.

“This gives an early warning system that allows for precautions to be put in place to help stop the spread. 

“Care staff have done an amazing job since the beginning of the pandemic and they need and deserve all the support they can get. I am not suggesting many more layers of bureaucracy within the regulator’s inspections but encouraging operators to embrace systems that help to protect residents and staff from easily transmissible infections and illnesses will make a tangible long-term contribution to keeping care home residents ‘safe’.


HEALTHCARE MANAGEMENT SOLUTIONS PARTNERS WITH OOMPH! ON DEMAND TO SUPPORT WELLBEING IN CARE HOMES

Healthcare Management Solutions (HCMS) has partnered with Oomph! On Demand to enhance the activities offering across all its care homes and inspire the activity teams during the difficult lockdown periods.

The on-demand digital platform incorporates everything from video content tailored to care home residents, to virtual exercise classes, history documentaries and a wealth of resources and training for staff.

The platform can be accessed through activity tablets or interactive tables in the homes for group activities, and residents will also be able to access the content on their own devices or the home’s devices at a time that suits them.

The activity teams across HCMS’ portfolio of 52 homes* have received specialist training to ensure they are able to maximise the potential of the technology.

Lynn Fearn, managing director of Healthcare Management Solutions, said: “This platform is an exciting introduction to our extensive activity plans for our homes, and it helps us to encourage our residents to engage with technology more effectively. 

“At a time when inviting people into our homes such as intergenerational groups, dance teachers or entertainers is not possible, these on-demand activities will help in keeping our residents stimulated and active. Our homes are usually a hive of activity so it is important that we look at every way we can to continue to enrich the lives of our residents at this time.”

“We are looking forward to checking in with our staff and residents once they’ve had time to get to grips with the platform so we can find out just how much they’re enjoying it.”

Ben Allen, chief executive of Oomph Wellness, said: “I am delighted that Oomph! will be partnering with HCMS on the launch of our new digital wellbeing platform - Oomph! On Demand. Oomph! On Demand provides a wide range of expertly created wellbeing content all in one easy to navigate platform, and I am so pleased we will be able to offer this resource to care teams and residents at HCMS homes, that will enhance meaningful engagement 7 days a week.”

*correct as of 04/02/21


SHOREHAM CARE HOME RESIDENTS LEARN MANDARIN

Residents at Cavell House care home in Shoreham have been exploring Chinese culture and have learned to speak and write in Mandarin.

During celebrations for Chinese New Year, Cavell House’s kitchen assistant, Geri Nacci, who was born in Sanxi province, China, came into the home on her day off to teach the residents her native language.

Geri also spoke about Chinese traditions with the residents as well as helping them to learn more about their Chinese zodiac sign. The residents also painted Chinese fans as part of their Chinese New Year celebrations.

Barbara Hardy, 69, a resident at Cavell House said: “I learnt a lot about China during our Chinese New Year celebrations, I found it informative. I enjoyed making the fan and writing another language was very difficult, but I got the hang of it in the end! I have never been to China but would have liked to have gone, it looks like a wonderful country.”

Lionel Heryet, 87, another resident at Cavell House, said: “I thought our Chinese New Year celebrations were such good fun. I enjoyed learning about the history of the country. Like Barbara, I have never been to China, but I have travelled to some other great places.”

Soumya Baby, home manager at Cavell House, said: “The residents had a lot of fun celebrating Chinese New Year and learning more about the Chinese culture. You’re never too old to learn and it’s important that we all take time to understand more about other cultures and countries, and it was very interesting to discover more about the history of China.

“We would like to say a huge ‘xiè xiè’ to Geri our kitchen porter for taking the time on her day off to come in and share her knowledge and expertise with us.”


LOVE IS IN THE AIR FOR 63 YEARS MARRIED EAST KILBRIDE CARE HOME RESIDENTS

An East Kilbride care home has ensured two married residents celebrated their 63rd wedding anniversary and Valentine’s Day in true romantic fashion.

Helen and Danny Falloon, who live at Kingsgate care home on Glasgow Road and were married the day after Valentine’s Day, enjoyed a special day celebrating with staff and fellow residents.

Helen and Danny have been married for 63 years and have two daughters, Anne and Yvonne. Danny was a welder/fitter and Helen worked in schools and supermarkets but enjoyed her job as a barmaid the most.

Helen said: “I really enjoyed our Valentine’s Day celebrations, it’s always a special occasion for us as a couple since our wedding anniversary is the following day. The home went to a lot of effort with the gorgeous cake and beautiful decorations, it was lovely.”

Danny said: “Valentine’s Day is always great, but our wedding anniversary is my favourite day, as it is just about my wife and me. We were spoilt with lots of cards from our family and friends, it was a wonderful day!”

Liz Williamson, peripatetic manager at Kingsgate care home, said: “Helen and Danny are a lovely couple, and to be married for 63 years is quite an achievement.

“All our residents enjoyed Valentine’s Day and we had a lot of fun and making Helen and Danny’s wedding anniversary the next day special was the icing on the cake. Which was also delicious!”

Kingsgate care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. 

MORPETH CARE HOME BECOMES SOCIAL MEDIA SENSATION FOR NATIONAL STORYTELLING WEEK


A resident at Riverside House care home in Morpeth has starred in a Jackanory worthy video for National Storytelling Week.

Ella Stephenson 89, read her favourite book, The Tale of Jeremy Fisher, on camera which the home shared on its Facebook page as part of the nationwide initiative which aims to encourage storytelling and reading for all ages.

The video received lots of support from the page’s followers, with many comments praising Ella on her professional recital and thanking the home for providing a wide variety of activities for its residents.

Following Ella’s story time, resident shared their favourite tales with each other, and some of the most popular books included what’s the time Mr wolf, Albert Herbert Hawkings and the space rocket and The Tale of Jeremy Fisher.

Ella said: “I had a lot of fun sharing my favourite book, The Tale of Jeremy Fisher, with my fellow residents and reading it to our followers on Facebook. Childhood tales bring back lots of happy memories, and I really enjoyed reading lots of books as a child.”

Danielle Carter, home manager at Riverside House care home, said: “Celebrating National Storytelling Week is very important to us as a home as it gives us an opportunity to share stories with one another. This can be childhood favourites, adult fiction or even telling our own stories to each other.

“The residents had a lot of fun and we have discovered some fantastic new stories to get stuck into!”



ATHERTON CARE HOME GOES DOWN UNDER ï»¿


 

The Chanters care home in Atherton, Greater Manchester, has celebrated Australia Day in true antipodean style with cork hats and inflatable native creatures.

The home, based on Tyldesley Old Road, held an afternoon of fun for the residents with themed games including a bushtucker trial where residents ate creepy crawly shaped sweets rather than the real thing!

Exploring and celebrating different countries and cultures is an important part of The Chanters activities plan, enabling residents to learn more about countries they may not have visited.

The residents also shared stories of exciting places they have visited in the past, while enjoying a Fosters shandy together.

Sybil Downham, age 93, a resident at The Chanters, said: “I really enjoyed the Australia Day afternoon, especially playing the games. We had a giant inflatable spider that we threw rings onto its legs to score points! When it was my turn to spin the bushtucker trial wheel I had to eat a pretend snail, it was horrible, but I washed it down with my shandy.”

Anne Hargreaves, home manager at The Chanters, said: “The residents had a lot of fun celebrating Australia Day, and the bushtucker trial game was a hit! You’re never too old to learn and it’s important that we all take time to understand more about other cultures and countries, and it was very interesting to discover more about the animals and creatures that are native to Australia.”

The Chanters care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. he home is currently rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.  

 

NEW TREDEGAR CARE HOME BECOMES SOCIAL MEDIA SENSATION FOR NATIONAL STORYTELLING WEEK



A resident at White Rose care home in New Tredegar has starred in a Jackanory worthy video for National Storytelling Week.

Mary Burchell, 84, read the popular Hairy Maclary Scattercat on camera which the home shared on its Facebook page as part of the nationwide initiative which aims to encourage storytelling and reading for all ages.

The video received lots of support from the page’s followers, with many comments thanking Mary and congratulating her on her professional recital.

Following Mary’s story time, resident shared their favourite tales with each other, and some of the most popular books included Pippi Longstocking, Swallows and Amazons and Just William.

Mary said: “I had a lot of fun reading Hairy Maclary Scattercat to our followers on Facebook. It was a very different style to my childhood favourite, Winni the Pooh, but it was a very enjoyable story!”

Jane Coburn, home manager at White Rose care home, said: “Celebrating National Storytelling Week is very important to us as a home as it gives us an opportunity to share stories with one another. This can be childhood favourites, adult fiction or even telling our own stories to each other.

“The residents had a lot of fun and we have discovered some fantastic new stories to get stuck into!”

White Rose care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. 



Droitwich care home becomes social media sensation for National Storytelling Week

A resident at Ravenstone care home in Droitwich has starred in a Jackanory worthy video for National Storytelling Week.

Audrey Prince, 90, read the popular Goldilocks and the Three Bears on camera which the home shared on its Facebook page as part of the nationwide initiative which aims to encourage storytelling and reading for all ages.

As well as narrating the story, residents at Ravenstone created their own Goldilocks themed illustrations to be shown throughout the video. Some of the illustrations included Goldilocks, grizzly bears and bowls of porridge.

The video received lots of support from the page’s followers, with many comments congratulating Audrey on her professional recital of the childhood favourite.

Audrey said: “I had a lot of fun reading Goldilocks and the Three Bears to our followers on Facebook. It is a childhood favourite which has been enjoyed by many generations, and will be for many more years.

“One of my favourite books as a child was A Peep Behind the Scenes because it is just such a great story. I read it so many times as a child. It is a sad story though, it made me cry."

Wendy Stokoe, home manager at Ravenstone care home, said: “Celebrating National Storytelling Week is very important to us as a home as it gives us an opportunity to share stories with one another. This can be childhood favourites, adult fiction or even telling our own stories to each other.

“The residents had a lot of fun and we have discovered some fantastic new stories to get stuck into!”

Ravenstone care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. 

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FIRST HOMES FOR SALE AND RENT RELEASED AT NEW EXTRA CARE DEVELOPMENT IN ROMSEY



New homes for older people in Romsey have now been released for sale and rent at the exciting new, state-of-the-art Nightingale Lodge development - due to open later this year. 


The ‘Extra Care’ accommodation, being built by Places for People, Living Plus, comes with 24-hour care and support on site and is aimed at people who have either existing care or support needs, or who anticipate needing support in the near future. The project is being delivered in partnership with Test Valley Borough Council and Hampshire County Council.


Prospective residents can now reserve homes for sale and apply for homes to rent at the development which offers 54 modern apartments, with private balcony or outside terrace, available to buy or rent ahead of a planned opening in summer 2021.   


In addition to the apartments, Nightingale Lodge offers a variety of facilities for use by both residents as well as the local community. These include a wellness suite, hair and beauty salon, a restaurant and landscaped gardens.


Andy Lomas of Places for People said: “We are delighted to be launching this fantastic new community for the people of Romsey. We are passionate about creating well-designed homes which are available through either sale or rent. Living Plus has a great track record of establishing similar communities across the country where we aim to create a balance of independent living, great amenities and social activities – but with added facilities that give peace of mind.


“Extra Care apartments are ideal for those who wish to remain independent, with their own front door and privacy, yet with the knowledge that they can be supported in their own home when necessary. Nightingale Lodge is about embracing life, and the new opportunities a development like this can offer are endless.”


Hampshire County Council’s Executive Member for Adult Social Care and Health, Councillor Liz Fairhurst, said: “Nightingale Lodge will provide high quality new homes in Romsey for anyone who wants to remain independent, but may need extra help and the added reassurance of qualified staff on hand 24/7. This is all about offering people choices rather than a ‘one size fits all’ approach to care.”


Best possible start to new year as Droitwich care home residents receive Covid vaccinations

Residents at Ravenstone care home in Droitwich are delighted to have received their first dose of the Covid-19 vaccine.
The vaccinations were administered by the Droitwich Integrated Care Team at the home in a Covid-secure environment.
Home Manager Wendy Stokoe said: “This is wonderful day for our residents and their families, and we are truly grateful to everyone who made this possible.
“It has been a difficult time, and we still have some way to go, but we’ve been celebrating this wonderful milestone today because it means that at last, we can see a light at the end of the tunnel. 
“I would like to take this opportunity to thank my amazing colleagues, our wonderful residents and their family and friends who have supported us throughout the pandemic. We are really looking forward to the day when once again we are able to relax the restrictions on visiting and finally the day when all restrictions can be removed – that will be the day we have a big party! 
Resident Betty Powell said: “I am so grateful that I have been given the vaccine. Everyone at Ravenstone has been fantastic all through the pandemic. I know how hard they have worked and appreciate that it can’t have been easy, so I’d like to say a heartfelt thanks.”

EAST KILBRIDE CARE HOME RESIDENTS EMBARK ON MONTH-LONG VIRTUAL CRUISE

Residents at Kingsgate care home in East Kilbride are beating the January blues and have embarked on a month-long virtual cruise across the world.
The home, based on Glasgow Road, wanted to ensure the ongoing pandemic did not prevent the residents from starting the new year with a bang, and decided the world cruise would be the perfect activity.
Each week staff and residents will virtually visit a different continent, starting with the Americas. Week two will see them visit Africa, week three will be Asia and the final week will be Europe.
Along the way the staff and residents are exploring food and drink from the various countries, with Mexican food being a particular favourite. The residents will also focus on culture, music and dance, and some fun facts about each country with quizzes, films and reminiscence activities.
Stuart Duffy, 78, a resident at Kingsgate care home, said: “The cruise is very interesting as I like to travel, and I’d like to go on a cruise as I haven’t done that.  
“I am looking forward to learning about the different cultures of the countries, and I am especially interested in the week when we go to the Asian countries.”
Catherine Lawson, 90, another resident at Kingsgate care home, said: “I have never been outside of the UK, so I am really enjoying learning about the various countries and tasting the food and drink.  
“I will never get to see these countries in person so doing it this way is just wonderful!”
You can follow Kingsgate care home’s virtual cruise on the home’s Facebook page here: https://www.facebook.com/KingsgateCareHomeEastKilbride. 

Ambient Support Appoints New Chief Information Officer


Lee Hodgson joins Ambient, one of the top 20 generic Not-For-Profit Health & Social Care Providers in the UK, as Chief Information Officer effective 18th January 2021.

With extensive experience in driving business and technological strategies he has held a number of senior roles with Macmillan Cancer Support, Isle of Wight Citizens Advice and as a Senior Aircraft Engineer with the Royal Navy.

Commenting on his appointment, Lee said: ‘I am excited at the prospect of joining Ambient as they embark on an ambitious plan to transform quality and efficiency through the integration of an enterprise system and transformative assisted technologies that aid the wellbeing of the people they support. Ambient Support is a vibrant, progressive and evolving charity and I very much look forward to helping them in my new role to deliver on that new strategy.’

This is a newly developed and specialist role created by Ambient in a bid to embrace technological innovations to help drive the charity forward.

Mark Milton CEO of Ambient said Lee is a great fit for the charity: ‘We are delighted to welcome Lee on board at this pivotal moment with the launch of our new 5-year strategy. IT and technology sit at the heart of our transformational agenda to move Ambient Support from Good to Great. Lee brings a wealth of experience and we are delighted that he has chosen to take up this appointment and work with us to bring about positive change.’

To find out more about Ambient visit www.ambient.org.uk or @ambient support

BRIGHTON CARE HOME BECOMES ONE OF THE FIRST TO ADOPT INNOVATIVE INFECTION CONTROL TECHNOLOGY

A Brighton care home is one of the first in the country to use an innovative new infection control data platform.
Swanborough House, part of Renovo Care, adopted the Gather Care technology to help staff at the home identify any problem areas immediately within Swanborough House and generally across the Group.
Gather Care is a unique data capture platform specifically aimed at the nursing and care home industry. It enables care workers, care managers, clinicians and operators to identify the early warning signs of outbreaks of colds, flu, viruses and infectious outbreaks, including COVID-19.
Daisy Fernandez, registered manager at Swanborough House, said: “We have been trialling the Gather Care system since June 2020 and I find the technology to be very useful and effective.
“It helps us to flag up any problem with illness and infection immediately so it can then be dealt with. Also, within the Group it will help us to identify any areas that might need a policy review or to put in place actions to prevent further increases of infections. 
“I really hope that many more care homes across Brighton and Hove adopt the Gather Care app as this would give us an overall view of any spread of infection within the area. This would enable care homes to be able to offer support, guidance and share good practices.”
Hugo Spalding, managing director of Gather Care, said: “I’m pleased to hear that Swanborough House is seeing the benefits of this new and exciting technology.
“The Gather Care system has been designed to enable care homes to identify and curtail infections. This can be anything from the common cold to much more serious viruses like COVID-19. 
“By entering data into the system, it allows staff to compare the results to other Gather Care users across the country, essentially creating a virtual support system. By comparing data, this can help a home to spot a pattern of increasing infection and will enable them to make informed decisions on which preventative measures must be taken.
“As more care services use the technology it becomes even more useful and effective, and will support homes to monitor and deal with the more common illnesses once this awful Covid virus has been beaten.”

PROMOTION AT DOUNE'S DEANSTON HOUSE SPECIALIST CARE SERVICE


Celia Peat has been appointed as deputy manager at Deanston House specialist care home with nursing in Doune, Stirlingshire.
Celia, who is a registered learning disability nurse, joined the service in January 2020 as clinical nurse lead, before becoming clinical nurse manager in June.
She has more than 25 years’ experience working in public and independent health and social care settings, starting her career as a support worker in the community, working with teenagers with additional needs and autistic spectrum disorder.
Celia has worked in senior nursing roles for the last 10 years in secure services, prison services and NHS forensic mental health and learning disability services. She has a proven track record of promoting staff development, clinical supervision and leadership.
Deanston House is part of Enhanced Community Healthcare Options (ECHO).

Celia said: “Deanston House is a fantastic place to work with amazing facilities, including a café, gym and games room.

“I love working with our service users and seeing the improvements to their lives and how they’ve developed in their journey towards leading a more independent life.

“The staff team has been very supportive, and it has been rewarding to see everyone working together during this incredibly challenging year. I’m proud to be appointed as deputy manager and looking forward to 2021 with optimism that we can start mixing with the local community again, something that is so important to our service users.” 

Marie Greenberry, service director for Deanston House, said: “We are delighted to have the opportunity to appoint Celia as deputy manager at Deanston House. She is a valuable member of the team and this promotion is well-deserved.
“Celia is passionate about social inclusion and ensuring everyone has the opportunity to live life to the fullest and to be supported to be as independent as they can possibly be through having choice and a voice.
“This ethos is what makes our services so special.”

SHEFFIELD CARE HOME BECOMES ONE OF THE FIRST TO ADOPT INNOVATIVE INFECTION CONTROL TECHNOLOGY

A Sheffield care home is one of the first in the country to use an innovative new infection control data platform.
Norton Lees Hall and Lodge, based on Warminster Road, adopted the Gather Care technology to help staff at the home identify and understand trends in infection, with the aim of reducing transmission.
Gather Care is a unique data capture platform specifically aimed at the nursing and care home industry. It enables care workers, care managers, clinicians and operators to identify the early warning signs of outbreaks of colds, flu, viruses and infectious outbreaks, including COVID-19.
Lydia Hardie, registered manager at Norton Lees Hall and Lodge, said: “We have been using the Gather Care system for a little while now and I have been really impressed with our experience so far.
“The technology is very easy to understand and it will really help us to create a picture of how outbreaks affect our residents. It will also help us to identify trends to better understand the transmission of infection within a care home setting, or in our local area.
“By using this system, it allows our staff to identify trigger points and will help us to prevent potential outbreaks in the future.”
Hugo Spalding, managing director of Gather Care, said: “I’m pleased to hear that Norton Lees Hall and Lodge are seeing the benefits of this new and exciting technology.
“The Gather Care system has been designed to enable care homes to identify and curtail infections. This can be anything from the common cold to much more serious viruses like COVID-19. 
“By entering data into the system, it allows staff to compare the results to other Gather Care users across the country, essentially creating a virtual support system. By comparing data, this can help a home to spot a pattern of increasing infection and will enable them to make informed decisions on which preventative measures must be taken.”

LIFE-CHANGING ACCIDENT LEADS TO NEW CHARITY TO SUPPORT NURSE'S MENTAL HEALTH


A new charity, The Nightingale Initiative for Global Healthcare Transformation (NIGHT), is being established to raise funds to provide confidential mental health treatment to NHS nurses (including midwives and HCAs). 

Yinka Winzenburg is NIGHT’s first benefactor. His life was changed forever in December 2017 when a fall at an outward-bound course caused a severe spinal cord injury which threatened to leave him paralysed. He was treated at St. George’s Hospital, where he underwent a seven-hour operation. A month later, he was transferred to The Royal Buckingham Hospital in Aylesbury (Florence Nightingale was personally involved in the original design for the hospital) for rehabilitation and physiotherapy with traumatic injury specialists, the first civil pavilion planned hospital to be finished and in use in the United Kingdom.  

Three months after the accident Yinka took his first steps unaided. Yinka is actively pursuing his ongoing recovery and he is adjusting to his ‘new normality’ with the invaluable therapeutic input in mind. Yinka received compensation for his accident and used some of the funds to help establish NIGHT on behalf of The Royal Buckinghamshire Hospital.

NIGHT is currently fundraising to ensure that every nurse, midwife or healthcare assistant who requests confidential help is able to access it. It is establishing a network of volunteer peer champions which nurses can approach completely confidentially to gain access to a user-anonymous on-line application to assist. If clinical intervention is indicated this will be arranged and paid for with the most appropriate provider. 

The scale of mental health issues within NHS staff is significant, figures show that:

• The monthly sickness rate among health service staff in England was 6.2% in April this year – up from 5.4% the month before and the highest level recorded since April 2009 (Personnel Today – Health & Wellbeing 3/9/20)
• Anxiety, stress, depression, or other psychiatric illnesses were the most reported reasons for sickness leave, at 20.9% (Personnel Today – Health & Wellbeing 3/9/20)
• 24% of 4,063 nurses and midwives across the UK, surveyed between 28 April and 12 May, said they were suffering severe or extremely severe depression (Royal College of Nursing Research, May 2020)
• Between 30 and 51 nurses per year take their own lives meaning the suicide rate amongst nurses is 23% higher than the national average. In just six years between 2011 and 2017, at least 307 NHS nurses took their own lives. (Independent Nurse, February 2020)
• Only around 1% of nurses, midwives and HCAs requested mental health support.

In late April the International Council of Nurses (ICN) reported that “there is strong evidence that nurses are experiencing unprecedented levels of stress,” nurses are at “high-risk for full-blown stress response syndromes, anxiety, depression, post-traumatic stress disorder, chronic illness and burnout.”

Peter Arndt, Executive Director of NIGHT, said: “Yinka wanted to give something back to all the healthcare professionals who helped him following his accident, both public and private. Alongside Chris Campbell, Managing Director of The Royal Buckinghamshire Hospital, the idea for NIGHT was formed, with the Covid pandemic only highlighting the incredibly difficult circumstances all nurses and all other healthcare professionals are working under during normal times.” 

“It has always been challenging for healthcare professionals, but the unprecedented pandemic has brought this into sharper focus and has undoubtedly taken its toll on their mental wellbeing.

“Yinka’s contribution has enabled us to establish NIGHT, but to even scratch the surface of the problem it is aiming to alleviate will take substantially more and we hope that big business, and philanthropic individuals will join us on the journey to improving the mental health of the nurses who have served us so valiantly this and in past years.”

SENIOR APPOINTMENT AT YORKSHIRE SPECIALIST CARE SERVICE

Enhanced Community Healthcare Options Group (ECHO), which operates Malsis Hall specialist care service, has appointed Richard Dalby as customer relationship manager for the North.

An experienced professional, Richard has worked in healthcare since graduating more than twenty years ago. He spent the majority of his career working for the NHS in commissioning, provider and strategic roles before moving to the independent sector in 2018.

Richard spent many years as a senior commissioner in mental health and learning disabilities for four Clinical Commissioning Groups in Yorkshire. Most recently he has been relationship manager for a national mental health/learning disability provider in the North East and Yorkshire.

Malsis Hall has been converted into a care centre designed to provide recovery and rehabilitation for people with mental health conditions and associated complex needs. The service is accepting referrals from Local Authorities and the NHS within a 30-mile radius.

Andrew Shelton-Murray, director of ECHO, said: “Richard is an excellent addition to the team.  
“His breadth of experience across both the public and independent sectors will be invaluable to the service and help ensure that high quality outcomes are achieved for patients and service users.”

Richard Dalby said: “I am very pleased to be joining Andrew and the team at Malsis Hall.  
“My passion is of individually-centred care and co-production and this ethos is reflected by everyone at Malsis Hall.
“It is a relatively new service and I am looking forward to playing a part in its growth and introducing our specialist services to commissioners across the region.”  


ELLESMERE PORT CARE HOME RESIDENT RAISES VITAL FUNDS FOR BRITISH LEGION

A resident at Whitby House care home in Ellesmere Port has helped to raise money for the British Legion by knitting poppies which she sold at the home.
Pauline Butterworth, age 84, raised £25 for the home’s local British Legion branch through the sale of her hand-crafted poppies which were snapped up by staff at Whitby House. 
The home, on Pooltown Road, usually receives a supply of poppies to help raise money for the charity, however due to the current coronavirus pandemic, it was unable to happen this year. 
Angela Earlam, home manager at Whitby House, said: “It has been a very strange year for everyone, however we have been working hard to help the residents feel included as part of the wider community, as well as feeling safe and stimulated within the home.
“Remembrance Day is incredibly important to many of our residents, particularly those who are veterans or where family members have served in the Armed Forces. It was a wonderful idea of Pauline’s to knit the poppies and they looked beautiful; the staff couldn’t wait to buy one from her.” 
Pauline Butterworth, a resident at Whitby House care home, said: “It was a shame that we couldn’t receive our poppies from the British Legion this year, but I wanted to ensure that we could still raise money.
“I am a keen knitter, so I picked up my knitting needles and ball of wool and set to my task of making lots of poppies that the staff could buy. The funds will be donated to our local British Legion branch, which does wonderful work for veterans in our community.”
Whitby House care home forms part of Larchwood Care, and is currently managed by Healthcare Management Solutions. The home is rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

NEW DATA PLATFORM LAUNCHED TO TACKLE OUTBREAK EARLY WARNING SIGNS IN CARE HOMES

Gather Care, a unique data capture platform specifically aimed at the nursing and care home industry, has been launched to enable care workers, care managers, clinicians and operators to identify the early warning signs of outbreaks of colds, flu, viruses and infectious outbreaks, including COVID-19.

Developed in conjunction with care providers, clinicians and industry professionals, Gather Care, which requires as little as 30 seconds input time per day, equips care homes with a simple, fast and low cost system to capture and report on critical early warning signs of infectious disease.

Crucially and uniquely, Gather Care centralises this fundamental symptom data, which can then be shared anonymously with all other nursing and care homes throughout the UK.

For the first time, every care home can then instantly and on a live basis compare current, historic and geographic symptom data, empowering front line care workers, operators and other key stakeholders with invaluable information to both strengthen the control of infectious outbreaks and resident care.

Hugo Spalding, managing director of Gather Care, said: “Care homes are inundated with data collection requirements from various regulatory bodies but receive little or no data back in return to enable them to make informed decisions on areas such as infection control.

“This leaves an alarming gap in supporting frontline care providers with concise information to help with preventative care and infection control planning.

“Gather Care has been designed with professionals working in care and developed to provide a solution that supports the entire value chain from care worker to public health bodies.

“The design is simple and easy-to-use and provides a vital source of confidential, secure data sharing across the industry at a time when infection control is at the top of the agenda for care homes and providers.”

HUDDERSFIELD CARE HOME RESIDENTS STAR IN CBBC’S ‘OUR SCHOOL’

Residents at Bryan Wood care home in Huddersfield became stars for the day when television cameras visited the home to film an episode of the hit CBBC series, Our School*.
The home on Bryan Road featured in the episode ‘Age Is Just A Number’ and welcomed students from Ryburn Valley High School to talk about life as you get older. The programme ‘Our School’ focuses on young pupils as they prepare to move from primary to secondary school and the challenges they might face. 
When the students arrived at the home, Margaret Bradley, 85, Cynthia Appleyard, 82,Terry Wheat, 76, John Kaye, 62, Rachel Powell, 82, and Cynthia’s husband Eric Appleyard, 85, each engaged with the young people and shared their hobbies with them and chatted about their lives.
To return the favour for the hospitality, the students invited the residents to their school for an afternoon tea party. Everyone enjoyed cakes and refreshments, and some even took to the dancefloor to show off their ballroom moves.
Margaret, one of the residents who starred in the series, said: “I thoroughly enjoyed the time we spent filming for CBBC’s Our School with the children from Ryburn Valley High School. 
“I have made some wonderful memories and now have lots of new young friends that I would love to see again soon.”
Jenny Hanson, home manager at Bryan Wood care home, said: “Our residents were thrilled to be a part of the show and I’d like to thank Ryburn Valley High School for their kindness, in particular the wonderful students we met for the show. 
“It was a once in a lifetime experience for us – it’s not every day you get to be on the TV!
“Community bonds are so important for care homes and we have made some great connections and friendships with the children at Ryburn Valley.
“Although we’re unable to have visitors at the moment, we would love to see them all again soon to catch up with each other.”
Bryan Wood care home forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.
*This episode featuring Bryan Wood care home was filmed prior to the coronavirus pandemic and any lockdown restrictions.


LEIGH-ON-SEA CARE HOME PREPARES FOR REFLECTIVE REMEMBRANCE DAY ACTIVITIES

Rose Martha Court care home in Leigh-on-Sea is preparing for a quiet Remembrance Day of reflection, as COVID restrictions mean traditional activities must go on hold. 
Residents at the care home, based on Leigh Road, would usually visit nearby Leigh Road church to remember brave service people, or attend an event at a local memorial to lay a wreath, however this year these events may not take place due to government restrictions designed to stop the spread of coronavirus.
Where events are occurring, vulnerable people, including older people, are encouraged not to attend. 
To ensure the residents of Rose Martha Court still have the opportunity to remember those who served in the World Wars, and subsequent conflicts, the home is arranging internal events to allow for reflection and to celebrate the lives of the veterans and their families.
Resident Queenie Watts,age 89, assisted activities co-ordinator Joanna Furtak , to decorate the home with hand-crafted poppies hanging from the ceiling. The wall of the lounge, has been decorated with poppies, wreaths and flags. On Remembrance Sunday and Armistice Day, the home will also be watching the transmission on BBC and participating in a two-minute silence, listening to Vera Lynn and sing a long songs. The home has also planned an afternoon tea and will look at photos from WW1 to help residents reminisce. 
Lianne Parkin, home manager at Rose Martha Court, said: “It has been a very strange year for everyone, however we have been working hard to help the residents feel included as part of the wider community, as well as feeling safe and stimulated within the home.
“Remembrance Day is incredibly important to many of our residents, particularly those who are veterans or who have family members who have served, and we knew we needed to find a way to mark it appropriately, even if we couldn’t visit a public event.
“We are giving our residents time and space to reflect and remember and sharing stories of our own experiences and those of our loved ones on this significant day. We hope that next year we will be back out in the community, together again.”
Beryl Hartley, age 73, a resident at Rose Martha Court, said: “I was very pleased that the home decided to mark Remembrance Day, because we can’t go to church or the memorial. It’s very important that we never forget those who gave their lives for us all those years ago. 
“The poppies on the window look lovely and I will be remembering those which suffered their lives, when we have our two-minute silence.”
Rose Martha Court forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. 


PLACES FOR PEOPLE EXTENDS PORTFOLIO INTO LINCOLNSHIRE – LAUNCHING A NEW, 60-HOME DEVELOPMENT IN GRIMSBY


Living Plus, which is part of the Places for People Group, has extended its affordable living portfolio into North East Lincolnshire, creating a new extra care development in Grimsby. 

The Places for People Group owns or manages more than 209,000 homes across the UK, and is committed to delivering affordable homes to rent or buy.

Known as Burchester Court, this is the company’s first affordable Extra Care development in Grimsby, benefitting the town by bringing attractive new homes and creating jobs; 26 local people were employed as part of the construction of the building – eight of them achieving formal qualifications during that construction process and five of them aged 18-24. Places for People partnered with Morgan Sindall Later Living and Esh Construction, who have constructed the site, alongside North East Lincolnshire CCG and Homes England. 

As an independent living option for local residents over-55 who have care and support needs, or those who may need them in the future, Burchester Court will offer 24-hour onsite care, the Garden City café, a hair and beauty salon as well as lounges and gardens. The building will offer excellent services for customers, enabling them to feel included, supported and helping to tackle loneliness as well as ensuring they feel part of a community. It is also in close proximity to much loved community hub, Centre One.  

Andy Lomas, Managing Director of Living Plus said: “We have a proven track record in creating homes of mixed tenure across the country and I am delighted that we have been able to apply our expertise in Grimsby, establishing our first development in the town and creating new homes for people who need them.

“Extra Care apartments offer a residential option for those who wish to be independent, with their own front door and privacy, yet with the knowledge that they can be supported in their own home when, necessary. This isn’t residential care as some may perceive it, it’s a place in which people can maintain their own home, with real choices and amenities that make the local community a great place to be.”

Burchester Court has been created in a year in which Places for People focused on affordable housing-led development. Living Plus is part of the group’s Affordable Housing division, which now owns or manages more than 71,000 social and affordable rented homes across the UK – a portfolio which is currently operating at a 99.72% occupancy rate. The company also built 1,226 new homes for social rent, affordable rent and shared ownership during the past year – building or acquiring a total of 2,680 new homes, with a further 1,982 under construction. 

The homes on offer at Burchester Court comprise one and two bed apartments, all with accessible and open plan living space and substantial bedrooms. Each apartment boasts a private front door, a contemporary kitchen, a stylish bathroom wet floor with decorative level access shower area, full height window in the main living area which forms the ‘heart’ of the apartment – ideal for connecting with family and friends.

Added Stuart Leslie, Divisional Director at Esh Construction: “We are proud to have delivered this fantastic new extra care facility in Grimsby, providing high quality and much-needed new homes to enable people to live independently with onsite care and support. It has been a pleasure to work with the partners on this scheme and we would like to thank the team for working in true collaboration to overcome the difficulties faced as a result of these unprecedented times.”

Concluded Laurence Basturkmen, director at Morgan Sindall Later Living: “Reaching practical completion at Burchester Court is a fantastic milestone for Morgan Sindall Later Living, its partners and for those looking for extra care accommodation in the North East Lincolnshire area. 
 
“Extra care schemes such as this, provide residents and their families with complete reassurance and peace of mind that they are living in a safe, self-contained yet engaging environment, where they can meet like-minded people and enjoy life, but where they can get the support and professional care they need, if and when required.”

Further information on Burchester Court can be found online at:
www.livingplus.co.uk/burchestercourt or by calling 01772 666134.

Sevenoaks care home staff nominated for prestigious awards 

Holywell Park care home in Sevenoaks is celebrating after several staff members have received nominations in the prestigious Great British Care Awards.
The annual awards are a celebration of excellence across the care sector and the purpose of the awards is to pay tribute to those individuals who have demonstrated outstanding practice within their field of work.
Staff at the home, on Hodsoll Street, have been nominated for five awards:
- Holywell Park – Care Home Team – Joanne Lingham, carer, on behalf of the care team
- Holywell Park – Care Home Worker – Sharon Stone, team leader
- Holywell Park – Good Nurse – Violeta Petrisor, nurse RGN
- Holywell Park – Good Nurse – Samantha Court, clinical lead
- Holywell Park – Care Home Newcomer – Craig Cooney, nurse RGN
Vera Baylis, 97, resident at Holywell Park care home, said: “The care team are wonderful. They go above and beyond. They listen to what we say and help or advise us as much as they are able to.”
Natalie Davidson, home manager at Holywell Park care home, said: “This list of nominations is a testament to the hard work, care and dedication of the staff here at Holywell Park. We are like one big family and each day I am very grateful for my team and the exceptional care they give to our residents.
“The nominees should be very proud of themselves and though I wish them the best of luck for the national final, they are all winners to me.”
Holywell Park forms part of Healthcare Management Solutions.

DEDDINGTON CARE HOME WORKER NOMINATED FOR PRESTIGIOUS AWARD 


Featherton House care home in Deddington is celebrating after a staff member received a nomination in the prestigious Great British Care Awards.
The annual awards are a celebration of excellence across the care sector and the purpose of the awards is to pay tribute to those individuals who have demonstrated outstanding practice within their field of work.
Nicola Hutchings, care worker at the home on Chapel Square, has been nominated for the Care Home Worker award.
The residents at Featherton House agreed that Nicola was worthy of the nomination, with comments including, ‘she is always polite and attentive to any requests I might have’ and ‘she has a gentle and warm approach’.  
Agi Rygala, home manager at Featherton House care home, said: “This nomination is a testament to the hard work, care and dedication shown by Nicola. At Featherton House, we are like one big family and each day I am very grateful for my team and the exceptional care they give to our residents.
“Nicola should be very proud to be nominated and though I wish her the best of luck for the national final, she’s a winner to me.”
Featherton House forms part of Wren Retirement Living and is managed by Healthcare Management Solutions. The home is rated ‘Good’ by the Care Quality Commission (CQC).

APPLEBY CARE HOME RESIDENTS COMPETE FOR REIGN OF THE JUNGLE 

Residents at Appleby care home have competed in their very own version of ‘I’m a Celebrity, Get Me Out Of Here’ bushtucker trials, in a bid to be crowned King or Queen of the jungle, in anticipation of the series’ return to our screens.
Residents took part in nail-biting ‘bushtucker trials’, whilst competing to win ‘dingo dollars’, which could be traded in for their choice of delicious treats. Unlike the TV hit, there wasn’t a camel’s toe or a fish eye in sight. Instead, residents were challenged to blind taste tests*.
Staff at the home also embraced the theme and dressed in signature ‘Aussie hats’, as they turned the care home into a rainforest, complete with fake creepy crawlies. 
Contestants at Appleby’s bushtucker trials were so good, the home simply couldn’t pick just one winner. Audrey Casey, 85, was crowned Queen of the Jungle and James Hogarth, 94, was crowned King of the Jungle. Both residents stole the show, following in the footsteps of celebrity winners including Scarlett Moffatt, Joe Swash and Harry Redknapp. 
Audrey Casey, Queen of the Jungle, said: “Taking part in our very own bushtucker trials was so much fun, we’ve not done anything like that before! Everyone had a great time, and even those of us who hadn’t seen I’m a Celebrity before still took part.
“The staff are always thinking of creative ways to keep us all smiling and they did a great job making the home look just like a jungle, though I’m glad there wasn’t any real creepy crawlies!”
Clare Leonard, home manager at Appleby care home, said: “I’m a Celebrity, Get Me Out Of Here is such a well known show, and we often watch it together here at Appleby care home. The residents were such great sports and it was great to see everyone getting into the Aussie spirit!”
*dietary requirements were taken into consideration


NO CASES OF THE LOCKDOWN BLUES AT MACCLESFIELD CARE FACILITY

Staff and residents at Rowans Care Centre in Macclesfield have been working hard to develop a new and innovative programme of activities to help combat social isolation during the coronavirus pandemic.
The home, which is based on Merriden Road, specialises in providing care for elderly clients with a variety of conditions; from assistance with basic living tasks through to elderly nursing or caring for clients living with dementia.
As part of the new programme, staff at the home have been working hard to make some of the residents’ favourite activities more accessible. This included creating large print books, talking books and talking newspapers for them to listen to.
Audiobooks have been proven to increase an individual’s focus and attention span, as well as improving memory. The large print books, which feature increased font sizes and pictures, also help residents to enjoy reading activities with minimal assistance and allow them to feel a sense of independence within the home. 
Ann Lee, 82, one of the residents at Rowans Care Centre, said: “I feel very happy now that we have got the talking newspapers and large print books at the home. I have always loved reading about current affairs, but I often find it difficult to read the small text in newspapers. Now, I am able to listen to everything that is happening in the world without asking for help reading the words!”
Another activity that residents at Rowans Care Centre have been enjoying is exchanging postcards and letters with pupils at a local school, Ivy Bank Primary School. Staff at the care centre sent out an appeal on social media for people to write a card or letter to service users to ensure that the home remained engaged with the local community throughout the lockdown period.
In their responses, pupils discussed a variety of topics, including their return to school, their excitement of seeing their friends again and what kind of activities they had been up to during lockdown.
The cards were met with laughter and smiles from service users and many have expressed their amusement at some of the ways that the children have been keeping themselves occupied during the pandemic.
Katherine Turner, home manager at Rowans Care Centre, said: “Our residents were so excited to receive the cards from the local primary school. It was so kind of them to let our residents know how they have been getting on during lockdown and some of the stories were fascinating. After reading a story from one of the children, one of our residents has said they would like to try out a PlayStation 4 and may even ask their family for one this Christmas!”
Rowans Care Centre is part of Canterbury Care Homes Limited and is currently managed by Healthcare Management Solutions. It is rated “Good” by the Care Quality Commission.

VETERAN SUPPORT WORKER CELEBRATES A QUARTER OF A CENTURY AT SUNDERLAND CARE SERVICE

A long-standing support worker at Laverneo care home in Pennywell, Sunderland, is set to celebrate her 26th – and final – year working at the home.
Denise Collier has worked at Laverneo since 1996, caring for individuals with a range of physical and learning disabilities. 
During her time at the home, Denise has taken up a variety of different roles, building positive relationships with many of the individuals in her care. She has taken responsibility for taking individuals on trips, planning daily activities and mentoring and training new staff members, amongst several other important roles. 
Denise’s first role in care was in the 1970s, when she began working as a support worker at a local care facility. Despite working in care for over five decades, Denise has ensured that she is innovative in her methods and works hard to adapt her care to incorporate the latest technologies.
Speaking of her time at Laverneo, Denise said: “Working in care can be really special. It is very rewarding helping extraordinary people do things that no one ever thought was possible.”
Recently, Denise was nominated for an award by Salutem, the company that operates Laverneo. Staff cited her mentorship, flexibility, innovation, caring nature and her values as the reasons behind her nomination.
She said: “I have been very fortunate having the opportunity to work at a home like Laverneo. The home is operated by Salutem, which means that there are lots of opportunities to meet interesting people from other homes, at events and on trips out.
“I’ve also been fortunate enough to support residents on holidays abroad in the past. The residents are always extremely kind and I thrive off the lovely feedback that they give.”
Sharon Hedley, service manager at Laverneo care home, said: “It has been a pleasure to work with Denise over the past few years. She has a really lovely and caring manner and it is clear that she cares deeply about the people living here. 
“Denise has spent her entire working life dedicated to supporting vulnerable people while they achieve extraordinary things. She has been a fantastic member of the team and has provided loyalty and continuity for residents at Laverneo for a number of years.
“The world would certainly be a much better place with more people like Denise.”

BLUSHING BRIDE AT ACCRINGTON CARE HOME

There were happy smiles and tears of joy at Hope House care home in Accrington after a resident received a surprise visit from his granddaughter on her wedding day.
Laura, granddaughter of Hope House resident John Southcott, was en route to her wedding reception when she stopped by the home’s outside visiting area to see her grandfather, John, who had been unable to attend the wedding ceremony at Gretna Green.
Although John was unable to attend the wedding service in person, he said that he was delighted at being able to take pictures of Laura in her dress and said that he was thrilled at being able to play a part in her special day, especially as she is moving away in August. 
He said: “It felt incredible to see Laura after she got married; she looked absolutely stunning and I felt extremely proud. It was disappointing not being able to attend the wedding in person, but I am so glad I still got to see her on her special day.”
Cathy Yates, home manager at Hope House, stated: “John is an amazing character and we are over the moon that we were able to help him share Laura’s special day with her. 
“In the past, Laura has been a regular visitor to the home and has become an important part of the Hope House family. Everyone at the home hopes she had a fantastic day and we all wish her a long and happy marriage. 
Hope House is part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is currently rated ‘Good’ by the Care Quality Commission. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

CENTENARY IN SURREY FOR LOCAL CARE HOME RESIDENT

A resident at Linden House care home in Epsom celebrated her 100th birthday surrounded by her Linden House friends, a relative and staff at the Surrey-based home. 
Hilda May Lake was joined by her son, Brian Lake, as she marked her landmark day with a show from a local entertainer arranged by staff at the home. 
Although she received lots of birthday cards and presents, none were more special than the official birthday card she received from the Queen acknowledging her special day.
Hilda was born in London in July 1920, shortly after the end of the First World War, and would later move to Luton, Bedfordshire, to work as a personnel officer. While in Luton, Hilda married and had one son before her husband passed away in 1960. 
Her son is a regular visitor at Linden House and was able to join in her birthday celebrations on the day. He said: “I’m delighted we got to enjoy this special day together. My mother is a very caring person and I was very proud to celebrate this milestone with her.”
Brian also revealed that he believes the secret to his mother’s longevity to be genetic. He said: “My grandmother lived well into her 80s and my mother has reached 100. I am positive that it is not a coincidence!”
Linden House is based in Epsom, Surrey, and is rated ‘Good’ by the CQC with a rating of ‘Outstanding’ for the well-led category. The care home is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions.

CARE HOME RESIDENTS RECEIVE HAND-DRAWN PICTURES AND HEART-WARMING LETTERS FROM LOCAL CHILDREN

Staff and residents at Alwoodleigh care home in Huddersfield have been delighted to receive kind letters and hand-drawn pictures from local children recently.
Children at Harlequin Nursey and Huddersfield Grammar have been sending letters and pictures to the Egerton-based home to help put a smile on the faces of residents during the recent period of restricted visits.
In their letters, the children shared stories about their experience during recent restrictions, their return to school and their delight at seeing friends once again. The children also used the letters as an opportunity to praise the efforts of carers at the home for all their hard work. 
The pictures and letters are now displayed on the walls of the care home for all to see.
Ajit Kaur, 80, is one of the residents at Alwoodleigh care home that has enjoyed receiving the letters and drawings from the children at the local schools. Ajit said: “I’ve really enjoyed looking at the lovely drawings and messages we receive from the local school children.”
“It was extremely kind of the children to take time out of their days to contact us. We have all enjoyed reading about the children’s daily activities and routines, their pictures and kind words have really helped put a smile on all of our faces.”
Karen Williams, home manager at Alwoodleigh care home, has also taken the time to praise the kindness and generosity of the local children. She said: “Pictures and letters are a wonderful way to keep in touch with people and I would just like to say a huge ‘thank you’ to all the children that took the time to contact us here at Alwoodleigh.”
“Our residents have been eager to keep in touch with the local community during the last few months and it has meant the world to us that they have taken the time to share their pictures and stories with us. As soon as we can welcome visitors to the home again, it would be great to meet the lovely children that were involved!”
Alwoodleigh care home forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is regulated by the CQC and is ‘Good’. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.
If you would like to share a picture or message with the residents at Alwoodleigh you can do so by emailing alwoodleigh.admin@larchwoodcare.co.uk or posting to Alwoodleigh Care Home, 4 Bryan Road, Egerton, Huddersfield HD2 2AH.


DEDDINGTON CARE HOME BIDS FAREWELL TO LONG-SERVING STAFF

Featherton House care home in Deddington is saying a fond farewell to two dedicated and hard-working members of its team after more than 25 years of service.
Sue King is retiring after an impressive sixteen years as housekeeper, while Jennifer Ward, activities coordinator, is also preparing to hang up her uniform after nine years of providing entertainment and happiness to residents at the home.
Agi Rygala, interim manager of Featherton House, was keen to thank Sue and Jennifer for their hard work and loyalty over the years, before wishing them both well on their retirements. She said: “I would like to say a huge thank you to both Sue and Jennifer for the loyalty and passion they have shown during their time at Featherton House.”
“They have both given years of service, are dedicated to the home and would happily go above and beyond the call of duty to help ensure the comfort and safety of our residents. Everyone at the home will miss them and wishes them the very best for the future.”
Ilze Careless, regional manager for Healthcare Management Solutions, which manages Wren Retirement Living homes, added her tribute to the staff members ahead of their upcoming retirements. She said: “Sue and Jennifer are shining examples of the dedication and commitment shown at Featherton House day in, day out. On behalf of everyone here at Healthcare Management Solutions, I would like to wish them a very happy retirement.”
Featherton House care home is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions it is rated “Good” by the Care Quality Commission with “Outstanding” care.

HOPE HOUSE RESIDENT CELEBRATES 101ST BIRTHDAY

A resident at Hope House care home based in Clayton-le-Moors, has celebrated her 101st birthday.
Kathleen Blakeley marked the day with a garden party at the Lancashire-based care home, complete with social distanced singer and party food. On her special day, she was also surprised by staff from the home who wore fancy-dress costumes from each decade of her life.
Kathleen was born in Blackburn in 1919 and began her working life as a baker and confectioner, aged just 14. Coming from a family of five, she specialised in decorating wedding cakes before getting married herself. She had a daughter and a son with her husband who passed away after a happy 33 year-long marriage. 
Kathleen spent the last 20 years of her working life at Blackburn College as a cook before retiring at the age of 65. After her retirement, Kathleen devoted her life to her three grandchildren and six great grandchildren. Her hobbies include reading, knitting and gardening - she took great pride in her garden and could not settle on an evening until it was immaculate.
Kathleen said that she believes the recipe for long life is hard work, determination and the love of family and friends.
Staff at the care home have described her as a “wonderful character” and expressed their delight at being able to celebrate her special milestone with her. 
Cathy Yates, home manager at Hope House, stated: “Kathleen is an amazing person who deserves to enjoy and celebrate this special day. It has been a privilege to get to know Kathleen over the last year.”
Kathleen’s daughter, Patricia Worsley, praised staff at the home for giving their mother a day to remember. Patricia said: “Thank you so much to everyone that took time out of their busy schedules to help my mother enjoy and celebrate her birthday. I can’t thank the carers at Hope House enough for all their help over the past year.”
Hope House is part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is currently rated ‘Good’ by the Care Quality Commission. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.


HIGH STREET LANDSCAPE BROUGHT TO HAMILTON CARE HOME

The walls of Avonbridge care home, Hamilton, have been decorated with a brightly coloured mural of a high street for residents and staff to enjoy.
Residents were asked what they would like to feature on the walls of the home to create a feeling of walking along a high street.
The mural put together by staff showcases shops including a post office, hairdressers, café, grocery store, as well as nature scenes like cherry blossom trees. 
The art has sparked reminiscence in the home; residents have been discussing which businesses along their local high street they’re most looking forward to visiting when restrictions allow.
Moira Buchanan, 83, resident at Avonbridge care home, said: “These murals just gorgeous! I love all the bright colours that are in them, it makes you feel like you have everything we are used to seeing back on our doorsteps again.”
Michelle Ruiz-Beltran, home manager at Avonbridge care home, said: “The mural looks fantastic and everyone has worked so hard to piece it together. 
“Unfortunately, lockdown has meant that we can’t take our residents out to the shops or cafes like we usually would, so this is a great alternative for the time being.
“It is important to us that our residents feel connected to the local community, especially at such a difficult time. Reminding them about comforts, such as visiting the local shops, helps them to still feel that connection while remaining inside.”
Avonbridge care home forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is regulated by the Care Inspectorate and is rated an ‘Very Good’ in wellbeing and a ‘Good’ overall rating in all other areas. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

DERBYSHIRE CARE HOME CREATES POSITIVI-TREE FOR RESIDENTS

Staff at The Vale care home, Bolsover, have created a positivi-tree in the home’s back garden for the residents.
The tree was created to enhance positivity amongst residents and the idea came about for residents and staff to write down what they were looking forward to when the lock down was over and hang them on a positivi-tree. 
Many of the wishes hung on the tree by residents included meeting up with their families for a cuddle, and staff wishes included hoping for a summer holiday.
The home has decided that when restrictions are lifted and lockdown is eased, that the positivi-tree will remain part of the garden for residents to share their thought and wishes with each other in the future.
June Ordidge, 82, resident at The Vale care home, said: "The tree is beautiful, and I enjoyed writing my thoughts down with Julie, our activities coordinator, and being a part of it. My thought was hoping to see my family again soon!”
James Kelly, home manager at The Vale care home, said: “Lockdown has been difficult for us all, and having restricted visits has meant that residents have missed things they would normally take for granted, like cuddling their families.
“The positivi-tree has been a real mood-booster in the home, and the residents have really enjoyed taking part. The tree will definitely be here to stay, and I’m looking forward to reading more of the residents’ thoughts and wishes.”
The Vale is currently managed by Healthcare Management Solutions. 


RESIDENT RECEIVES HEART-WARMING GIFT FROM CARE HOME STAFF

A care home resident has received a tear-jerking gift from staff at Hope House care home in Accrington.
Sheila O’Connor would go to sleep every night with a picture of her husband Anthony underneath her pillow. Each morning when she woke up, she found that his picture had fallen off the bed, so a carer at the home on Rishton Road bought her a pillow with the same picture on it.
Night carer at Hope House, Charmaine Douglas, noticed that the picture of Tony would often end up on the floor, so she decided to buy Sheila the pillow so that she could cuddle up to her husband’s picture whenever she wanted to.
One of Sheila’s former jobs was working at the Burco factory where they made pans and that is where she met her Tony. Sheila said she tried her best to avoid him at work and when they finally spoke to each other, they got on really well then went on to get married, and has been married to Tony for 48 years. 
He drives by her window every day, to beep and wave at her. He always delivers gifts for her and writes a note saying from your secret admirer. Sheila has two children from a previous marriage which Tony has brought up as his own and they have two grandchildren.
Sheila said: “I was a little bit shocked when Charmaine gave me the pillow with the picture of my Tony on it, it was very thoughtful and I absolutely love it. 
“The pillow brings back many happy memories that I shared with Tony, and it does pull on the heartstrings sometimes.”
Charmaine said: “I have a really close relationship with Sheila and spent many a night shift chatting with her about her husband, and I know how much he means to her, ‘my tony’ as Sheila says. That gave me the idea for the cushion so she could give him a cuddle every day, which she has throughout since the pandemic.” 
Hope House forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give. 

VETERAN HOUSEKEEPER RETIRES AFTER MORE THAN A QUARTER OF A CENTURY

A long-standing member of staff at Laureate Court care home, Rotherham, has retired after 26 years of service. 
Deputy Housekeeper Lynne Wickson started at the home in March 1994 as a domestic and then progressed onto becoming a kitchen assistant. Lynne then went on to work in care and gained her NVQ Level 2. She then moved back to work within the domestic team where she stayed for the rest of her time at Laureate Court.
In her retirement, Lynne is planning to relax and travel to her favourite place in England, Devon, when she is able to.
Lynne said: “I have loved every minute working at Laureate Court; I have seen a lot of changes, but these were all for the better. 
“I have met some lovely staff and residents at Laureate Court, I am going to miss working here.”
Jill Kilgallen, home manager at Laureate Court, said: “Lynne has been an integral part of our team here at Laureate Court for many years and we are all sad to see her go. 
“We would all like to wish her the very best for the future, and you’re welcome to visit for a cuppa whenever you like, after lockdown of course!”
Laureate Court forms part of Larchwood Care and is currently managed by Healthcare Management Solutions.

New four-legged housemate brings cheer to Wigan residential home

A Wigan residential home has welcomed a new resident - a four-legged one.

Trevor, a 12-week-old black labrador, has already found his feet with his new housemates at Kingshill Court, which provides short term care and support for people recovering from mental illness.

And according to residential manager Colette O'Neil, he has provided just the boost residents need after lockdown separated them from friends and family.

She said: "Residents used to enjoy weekly visits from a labrador thanks to charity Pets as Therapy, but we started struggling to book sessions with them as they were so busy. 

"Having a dog in the house has so many benefits, from encouraging people to take regular walks to bringing a sense of fun into the day.

"When a friend of mine decided to breed her labradors, it seemed like the perfect opportunity to introduce a permanent canine companion to the home. Labradors are a very friendly and intelligent breed.

"Because of social distancing, I had to choose Trevor virtually rather than pay a visit. Trevor was the smallest of a litter of nine and his cheekiness and playfulness made him stand out to me immediately."

Trevor now spends his days at Kingshill and returns home with manager Colette every night. A rota has been set up to coordinate Trevor's care, including feeding and walking. A young resident who used to work on a farm has asked to take the lead when it comes to keeping Trevor safe and well.

"Young labradors have so much energy and he is never short of someone to pet him, take him for a walk or play with him. He is loving all the fuss and attention he is getting," said Colette.

Kate Taylor, who lives at Kingshill Court, said: "I look forward to seeing Trevor each morning and he is really cheering everyone up."

Kingshill Court provides short term accommodation and 24-hour care and support for 15 people who are recovering from mental illness. It is operated by national adult health & social care charity Making Space and is rated Good by social care watchdog the CQC.


Age is no barrier to new pen pals Demi-Leigh, 16, and Teresa, 64

Pairs of intergenerational pen pals are springing up all over St Helens, Merseyside, thanks to a successful lockdown project.
 
A Carmel Sixth Form College initiative has a seen number of unlikely friendships forged across the generations.
 
Vikki Moran, the college's work experience coordinator, was looking for a way for students to continue to engage with their local community whilst all face-to-face college lessons and work placements were on hold.
 
Vikki hit upon the idea of reaching out to the region's residential homes, by compiling a weekly email newsletter full of the students' letters, poems, stories, drawings and photos.
 
Seven editions of the newsletter, titled Carmel Gifts, have now been shared with the people who live at 40 local residential homes.
 
Demi-Leigh Peet and Teresa and are just one pair of pals who have been sharing details of their lives over email.
 
Teresa, 64, is living with mental illness and has battled cancer and is a resident at Sherdley Court in Prescot, which is operated by national adult health and social care charity Making Space.
 
Teresa, who has lived at Sherdley Court since 2008, replied to a handwritten letter from 16-year-old A-level student Demi-Leigh.
 
Demi-Leigh is studying psychology, law and criminology and wants to be a detective. She wrote about her passions, which include going to the gym, family parties and seeing her friends. Teresa replied that when she was 16, she had a boyfriend with a Lambretta scooter and she used to love riding on the back of it.
 
Project coordinator Vikki Moran said: "We encourage all of our 2,000 students to do work experience placements, but obviously they are on hold at the moment although we do have some remote graphic design and teaching work experience going ahead.
 
"I was trying to come up with something the students could do to get them outside of their own lives and to think about how lockdown is impacting on other people.
 
"The students loved the idea of a weekly email exchange and have shared everything from pdfs of their favourite books, to Spotify playlists and photos of the local area.
 
"College staff have been getting involved too, sending pictures of their children and pets and it has been so lovely to see the replies coming back from care home residents."
 
Hayley Rowson de Vares, residential manager, Sherdley Court, said: "This is such an important project and it is really brightening everyone's Fridays.
 
"Encouraging communication between the generations brings something special for both young and older people and it's fantastic to see this continuing despite the current physical restrictions on mixing."
 
Carmel College hopes, once it is safe, to continue its relationship with residential homes by sending in students to teach ICT skills to residents.

HAMILTON CARE HOME CREATES IN-HOUSE CINEMA

Avonbridge care home, Hamilton, has thanked its local community for helping to create an in-house cinema room for its residents. 
The home, on Old Avon Road, sent out an appeal to the public for unused DVDs to which they received hundreds of well-known titles including John Wayne and Betty Davis box sets and musicals including Les Misérables. So far, residents’ favourite movie has been Calamity Jane, which they have enjoyed singing along to.
Along with the donated DVDs, the home sourced VIP red ropes, cinema-themed cushions and American-style popcorn boxes, ready for weekly cinema screenings of films selected by the residents. 
During the films, residents have been treated to lots of sweet delights by the staff at Avonbridge including ice cream brought round by the hand-decorated ‘Avon Ice’s’ trolley, made from an unused medicine trolley.
Resident Ian Young, 68, was invited to cut the ribbon and officially declare the cinema room ‘open’!
Ian said: “The Cinema room is perfect, it's a great idea for relaxing together. My favourite film so far has been Sully, about the pilot who had to land a plane on the Hudson River." 
Margaret Jakuz, 64, resident at Avonbridge care home, said: "I love being able to watch some of my favourite films. I love anything with Mel Gibson in it, Lethal Weapon is my favourite." 
Michelle-Ruiz Beltran, home manager at Avonbridge care home, said: “We’re really grateful for the hundreds of DVDs we received from our local community, it has really helped to get our in-house cinema up and running. 
“The residents have thoroughly enjoyed the cinema screenings however, I think they like the VIP treatment the most!”
Avonbridge care home forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is regulated by the Care Inspectorate and is rated as ‘Very Good’ in wellbeing and has a ‘Good’ overall rating in all other areas. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

LABURNUM COURT RESIDENTS ENJOY SOCIALLY DISTANCED ENTERTAINMENT 


Residents at Laburnum Court Care Home in Salford have enjoyed an afternoon of socially distanced entertainment during the coronavirus lockdown.
Staff at the care home on Priory Grove, wanted something fun and enjoyable for their residents during this unprecedented time and arranged for entertainer and singer Carla Palmer to set up and play in the enclosed car park.
While some residents watched the performance from the comfort of their own windows, a few who were able to joined team members outside to sing and dance along from a safe social distance.
Everyone appreciated the party, clapping along, singing and dancing and enjoying the cakes and refreshments.
Angela Lindsay, aged 86, a resident of Laburnum Court, said: “I absolutely loved it. We had a sing song and a dance and lots of laughs.
“It was just what we needed.”
Laburnum Court, deputy manager Sandra Nixon said: “I have been amazed at the generosity, strength and courage of all our residents, their loved ones and our staff at this time.  
“This was a way to say thank you for their dedication, commitment and care throughout these challenging times and we had a lovely fun day.”
Laburnum Court Care Home is currently managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the CQC.

TALENTED SINGER SERENADES GRANDPARENTS FROM MORE THAN 3000 MILES AWAY

Two residents at Kingsgate care home, East Kilbride, have been treated to a special performance of Auld Lang Syne, the Eddi Reader version, by their granddaughter Suzie Beyor from her home in Upstate New York.
Suzie wanted to send her grandparents, David and Anne Taylor, 93 and 91 respectively, a recording of her singing to let them know she was thinking of them during the current pandemic. Organised by Billy McLoughlin, home administrator, and Kathleen Crymble, activities coordinator, the home was sent the recording which was then played in the lounge for all to hear.
Suzie moved from Scotland to New York in 2016 to live with her American husband after being in a long distance relationship for five years, and she likes to keep in touch with her grandparents as often as she can.
David and Anne have been married for almost 70 years and have three children together. David was an electrician for British Rail and Anne was a tailor and dress maker.
David said: “It was great to hear Suzie’s lovely singing voice and thank you to Billy and Kathleen for helping to set it up. Technology really helps to keep people connected, which makes her being so far away that little bit easier.”
Anne said: “I’m so proud of Suzie for pursuing her dreams and moving to New York, but we miss her greatly. I loved the clip of her singing, and I was proud to tell the other residents that she is our granddaughter!”
Donna Davidson, home manager at Kingsgate Care Home, said: “Suzie has a wonderful singing voice, and thanks to the powers of technology, we were able to share it with David and Anne. It was a very emotional moment for all of us.
“They really enjoyed listening to the wonderful recording, as did many other residents who heard her singing.”
Kingsgate care home forms part of Larchwood Care and is managed by Healthcare Management Solutions. 

Rotherham care home residents send heart-felt packages to loved ones in lockdown

Care home residents at Moorgate Hollow care home in Rotherham have sent their families handmade knitted hearts and hand-written notes to let them know they’re thinking of them in lockdown.
The residents packaged up the hearts and included a note which said ‘Here I have two hearts, one for me that I will keep and one for you that you will keep so that we are forever together and never apart.’
The idea was brought to Moorgate Hollow by friend to the home and former manager, Bridget Cooper, as a way to reunite residents with their families at a time when they have been unable to physically visit the home. 
Melvie Blank, 90, resident at Moorgate Hollow, said: “The handmade knitted hearts were such a lovely idea, and I’ve loved being able to send my family a little piece of me to treasure.
“It’s been hard not having visitors for a while but can’t wait for the feeling when we can finally reunite!”
Nancy Booth, daughter of Sheila Leeson, resident at Moorgate Hollow, said: “One morning my post was delivered, and I opened a large envelope expecting it to be some bunting that I had ordered. It wasn’t the bunting, it was a picture of my beautiful mum holding a crocheted heart to her chest, and another heart for me to keep. It was such a wonderful surprise! I was so touched by the heart, and the message from mum.
“It was such a thoughtful thing for Moorgate Hollow to do, yet typical of them. I am so grateful to all of them for the care and love that they give to Mum, they are all amazing. They do so much to keep us in touch with our loved ones, and I can’t thank them enough for the sacrifices they have made to keep the home safe.”
Leighann Peace, deputy home manager at Moorgate Hollow, said: “The idea to create the knitted hearts was fantastic, huge thanks to Bridget for sharing the idea with us! The residents had a great time doing it and the families have loved receiving them.”
Lyn Pilkington, home manager at Moorgate Hollow, said: “As a home, we understand the importance of maintaining contact between our residents and their families. Though the knitted hearts aren’t as good as a real cuddle, they certainly do the job for now and they have brought smiles to everyone’s faces!”

FALKIRK CARE HOME RESIDENTS ARE ENJOYING PET THERAPY VIA ZOOM DURING THE CORONAVIRUS LOCKDOWN

Residents at Wallside Grange Care Home in Falkirk are enjoying their pet therapy sessions via Zoom during the coronavirus crisis.
Usually the residents would enjoy the Bunny & Co petting zoo visiting the home but due to the current lockdown, alternative arrangements had to be made.
Animals help to provide great stimulation but also comfort and a lot of joy to residents. 
Levels of anxiety may decrease in the company of animals with residents who have previously had pets engaging with the therapy animals.  
Spending time with animals has proven effects to lower people’s blood pressure and to increase serotonin, making people feel happier and residents were delighted that they could see them, even if it was only using technology.
Myra Alexander, 78, resident at Wallside Grange care home, said: “We have missed being able to cuddle and pet the animals, so it has been lovely to catch up with them on screen.”
Ian Cameron, deputy home manager at Wallside Grange, said: “We have been thrilled to be able to put this in place for our residents and they have thoroughly enjoyed being able to see the animals.
“Everyone is looking forward to our fortnightly screen catch ups until the time when they can actually be brought into the home.”
Wallside Grange is managed by Healthcare Management Solutions.    


TAUNTON CARE HOME SENDS ‘FROM MY HEART TO YOURS’ GIFTS FOR RESIDENTS’ FAMILIES

Residents at Oake Meadows care home, Taunton, have sent their family members knitted hearts, photos and cards in a special ‘from my heart to yours’ campaign.
The home on Wyvern Road, received the knitted hearts as a donation from a friend of the home, Jeannie Woods, who is a seamstress. Jeannie reached out to Oake Meadows at the beginning of the UK’s lockdown to send them the gifts to help bring joy to the residents at a difficult time.
The residents decided they would like to share the gifts with their loved ones, along with photos of themselves at the home and cards donated by local business, Flamingo Paperie.
Margaret Hill, 81, resident at Oake Meadows care home, said: "I’ve found it very difficult that my daughter can't visit at the moment. We have always been very close, and this is a strange situation for everyone. 
“The knitted heart is so beautiful, and I love that I have one and now she can have one too."
Joy Allgate, daughter of resident Leroy Bryan, said: "It made me cry. It is a beautiful little heart and photo of my dad; I will keep it forever. Everything the home does is above and beyond."
Louis Du Tout, activities coordinator at Oake Meadows, said: “Residents were eager to share a message with their loved ones and it meant the world to us to help them with this. We have made strong efforts throughout the lockdown to ensure that residents and their families can maintain contact either through video and landline calls as well as continued and increased social media posts and messages.
“I’d like to say a huge ‘thank you’ to Jeannie for the donation of the knitted hearts from everyone here at Oake Meadows, it has really made us all smile.”
Oake Meadows forms part of Larchwood Care and is currently managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

Droitwich care home receives messages of support from NHS

A Droitwich care home has received messages of support for the carers from its local NHS neighbourhood team.

Staff at Ravenstone care home, on St Andrews Road, were overwhelmed when they received the hand-written notes from the Droitwich and Ombersley Care Home Neighbourhood team thanking them for their dedication during the COVID-19 pandemic.

The notes gave words of encouragement to the Ravenstone team, with things like ‘we are grateful for what you are doing’, ‘thank you for your hard work’ and ‘without all of you, we wouldn’t be able to do our jobs either’.

Alex Hongu, deputy manager at Ravenstone care home, said: “We were all so shocked when we received the messages from the NHS neighbourhood team, it was quite emotional reading them!

“We’ve received lots of support from the community throughout the pandemic but it’s nice to know our hard work hasn’t gone unnoticed.”

Cathy Fickling, quality manager for Ravenstone care home, said: “I couldn’t be prouder of the team here at Ravenstone. Everyone is so dedicated to what they do, and I know the messages from the NHS team have meant a lot.

“Every Thursday at 8pm we all take a moment to reflect, and clap for each other and all key workers across the UK. It’s a humbling moment, and reminds us all to enjoy the great times we share with each other on a daily basis.”

Ravenstone care home forms part of Larchwood Care, and is currently managed by Healthcare Management Solutions. The home is rated ‘Good’ by the CQC. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

FAMILY MEMBERS PLAN BIRTHDAY SURPRISE FOR TELFORD CARE HOME RESIDENT

The family of Joseph Maurice Parkinson, a resident at The Farmstead in Telford, ensured he would still have a wonderful 90th birthday despite not being able to visit as usual.

Joseph, who goes by his middle name Maurice, received lots of birthday presents, left on the doorstep of the care home by his loved ones to make sure he could still celebrate in style.

Maurice is a former principal lecturer from Wolverhampton and is married to Rita, with whom he has two children, four grandchildren and five great grandchildren.

Despite being unable to celebrate with a proper party for all the family, the home made sure that Maurice’s birthday was still special, and ensured he enjoyed the gifts his family kindly left for him including lots of fizz to share with the other residents at The Farmstead.

When asked his secret to a long and healthy life, Maurice said that ‘you shouldn’t drink or smoke’ and that he only drinks occasionally to be social!

Maurice said: “I was a bit disappointed that I couldn’t celebrate my birthday with my wife and family like I usually would, but I know that’s what is best to keep everyone safe and well for now.

“I’m so thrilled they still thought about me and brought some gifts to the doorstep, I felt like royalty!”

Jane Watson, acting home manager at The Farmstead, said: “Maurice is a wonderful character, he always makes everyone smile!

“Although his birthday party wasn’t what he is used to, I hope he had a lovely day nonetheless and we will make up for it when we can welcome his family to the home again.”

The Farmstead is currently managed by Healthcare Management Solutions.

BLAIRGOWRIE CARE HOME GETS GREEN FINGERS DURING LOCKDOWN

A Blairgowrie care home has transformed its garden during the UK’s lockdown with help from the residents and a kind donation from a member of the local community.

Muirton House, on Essendy Road, has progressed its ongoing garden project during a period of restricted visiting to the home. Residents have been helping the home’s gardener, Mick McKay, to design a space they all love and can enjoy throughout the warmer months.

Tracie Dick, a friend of Muirton House, donated £80 to the project, which enabled the home to purchase some sleepers to make raised planters. The money was raised by Tracie making crochet rainbows and selling them to the local community.

The garden design inspiration is centred around encouraging the residents to enjoy the space and motivating them to go out and exercise. Throughout the restricted visiting and when usual activities have had to be adapted, the new and improved outdoor area has allowed residents to get involved with planting and gardening.

One of the residents, Archie Buttar, has enjoyed photographing the new garden with his drone and Marjorie Scott, has taken great pleasure in being back in the garden.

Marjorie said: “When I moved to Muirton House, I brought lots of plants with me from my own garden, as I wanted to be able to keep up my love for gardening. I’ve really liked going back outside and making our garden look nice and pretty for everyone to enjoy. Hopefully, when the weather is much better, we can all sit outside together and enjoy each other’s company!”

Catherine Russell, home manager at Muirton House, said: “The residents have loved watching the progression of our garden plans and they all appreciate the new outside space.

“Some of our residents have also painted some personalised stones to place around the garden which gives a nice touch of everyone’s individuality in the space we all love and share.”

Muirton House is part of Larchwood Care and is currently managed by Healthcare Management Solutions. The home is rated ‘Very Good’ in all areas by the Care Inspectorate.

First Key Hereford makes lockdown memory capsule

First Key Hereford, a service which provides support at home, in the community and supported living to disabled adults within Hereford and the surrounding area, has buried a memory capsule filled with souvenirs from the activities they have been up to during lockdown.

Throughout the COVID-19 outbreak, the service has been engaging in innovative and fun ideas to keep the service users busy, but also to enable them to look forward to the future.

The lockdown memory capsule has been filled with memories from VE Day, salt dough handprints and lots of other activities to remind the staff and service users of the fun they had in the future.

Service users have also made a ‘wish box’ filled with all the things they would like to do when lockdown restrictions are eased. Some of the activities include, Seeing my family, meeting my friends for lunch and having a very huge whippy ice cream from locks garage.

Iris Williams, John Davis and Lorriane Jones are the service users who put together and buried the memory capsule.

Iris said: “I wanted to be reminded of my 71st birthday in lockdown, as we had a Victorian style tea party. John made my birthday cake, so I wanted to put my candles from my cake in it.

“I also find it funny with staff walking round with masks on as they sound different and look funny, so I wanted to put a mask in there to be reminded of what they looked like!”

John said: “I wasn’t sure what a time capsule was to begin with, but my support worker explained it and I got really excited about what we could put in it, as we have done a lot during lock down and I like digging.

“I wanted to be reminded of our Easter tree competition as we WON, so when this lock down is over, we are going on a trip to the seaside! I put in some of the decorations we made for the tree and I also put in a tv magazine with the date and year on.”

Lorraine said: “I played 52 card pick up with a support worker who had never played it before, I laughed so much watching her pick them all up, so I put the Joker cards in out of the pack of cards.”

Gemma Ingram, team leader at First Key Hereford, said: “Lockdown has been hard on us all, but particularly for those living with learning difficulties. We wanted to do something which helps us to remember the positive times that we’ve had during this not so positive situation.

“The service users are really looking forward to opening up the memory capsule in years to come to remember the great times we have had.

“The wish box has been a hit too. It’s really important for us all to stay optimistic and look forward to the future, whatever that may hold. It will be lovely to fulfil the service users wishes and make even more wonderful memories together.”

Harmony House shines light on ‘life in lockdown’ for those with complex mental health needs

Harmony House, a registered service for adults with learning disabilities, dementia and mental health needs based in Hebburn, has shared service users’ experiences of life in lockdown as part of Mental Health Awareness Week.

The service, on Cuthbert Street, is home to adults with complex mental health needs, for whom living through the national lockdown can add an additional layer of pressure.

Kelly Wilson, manager at Harmony House, said: “Our service users have actually adapted to this new way of living very well. We are regularly updating them of the situation with the virus which has definitely helped to make everyone feel more at ease.

“Part of our usual daily routine was to encourage our service users to be independent, for instance doing their own shopping, which also enabled them to be active. While they are unable to go to the shops as they normally would, we have planned lots of socially distanced garden activities to ensure they are still active.”

During lockdown, Harmony House has planned activities such as basketball, football, BBQs and VE Day celebrations, with suggestions from service users about the sort of entertainment they would like to see.

When asked about how they have found lockdown so far, Susan Skelton a resident at Harmony House, said: “I was frightened at first as I would not be able to see my friends at my drama group, but staff helped me through it and to understand what was going on in the world. I am coping a lot better and have learned new skills in house and I love helping the staff”

Another service user, Angela Shepherd said: “I have only managed with this because of the staff and have felt really looked after. COVID-19 is really serious and we are lucky to have what we have and for it not to have entered the building. I feel very safe here.”

The service has also received donations from the local community including food hampers and toiletries, as well as PPE.

Kelly added: “We can’t thank our local community enough for their support and kind gifts. It has really meant a lot to our staff and residents so I’d like to say a huge ‘thank you’ to anyone who has sent us lovely gifts or messages.”

CARE HOME RESIDENTS RECEIVE KIND MESSAGES FROM LOCAL SCHOOL CHILDREN 

The residents at Old Vicarage Care Home in Worksop have been receiving kind messages and hand-drawn pictures from local school children at Ranby House School.
The children have sent in letters and pictures for the home to share with the residents during the current period of restricted visits to the home to lift their spirits. 
In their letters, the children shared stories of their days with the residents and asked them what they had been up to, what their names were and how they were feeling. 
The children also made a bunting for the residents to display in the home for their VE Day celebrations. Residents Joan Meek , 82, Lydia Robinson, 93, and Mary Snowdon ,86, helped place the bunting up in the upstairs lounge
Elena MacFarlane, 93, is one of the residents who has enjoyed reading the letters from the children of Ranby House School.
Elena said: “It was very kind of the children to take time out of their busy days to write to us, it was a lovely thing to do. I’ve really enjoyed reading about the children’s daily activities, and I’m pleased to hear they have been keeping up to date with their school work!”
Pauline Clews, home manager at Old Vicarage care home, said: “The letters and pictures have really brought joy to the residents here at Old Vicarage. It’s important for us to remain a key part of our local community even though we can’t currently have visitors.
“As soon as we can welcome visitors to the home again, it would be great to meet the lovely children who have been sending these letters!”
Old Vicarage care home is currently managed by Healthcare Management Solutions. The home is currently rated ‘Good’ by the CQC.

STOCKTON CARE HOME REMEMBERS VE DAY HEROES DURING LOCKDOWN


St Mark’s nursing home in Stockton celebrated VE Day in style without letting the lockdown blues get in the way of them having a great time.
The home, based on Hartburn Lane, took advantage of the glorious Bank Holiday sunshine, and threw a garden party for residents and staff to celebrate the 75th anniversary. 
The party included dressing in period costumes, streaming bunting around the gazebos, and the summer house was decorated as a typical English tearoom. 
Staff brought back memories for the lady residents who had been land army girls as they donned dungarees and head scarfs. 
 Afternoon tea included dainty sandwiches, cupcakes, and traditional cream scones and jam.  
The party closed after a sing-a-long to wartime classic tracks, including “The White Cliffs of Dover” and one, performed by a resident and born entertainer, Keith, “I met a girl in Leicester Square”.  
Another resident, Irene, gave a pitch perfect rendition of “Can’t help lovin’ that man’” and the melodies continued through to sunset with dancing on the patio. 
St Mark’s is currently closed to visitors and has had no confirmed cases of COVID-19. Although friends and family could not attend, staff recorded the event with videos and photos to share via social media and email. They also used FaceTime and WhatsApp to connect relatives with their loved ones.
Amanda Friedman, home manager at St Mark’s, said: “VE Day is a very important celebration for many of our residents and we weren’t going to let the lockdown stand in the way of us marking the occasion.
“We were fortunate the weather was on our side, so we got to have a good, old fashioned garden party with lots of lovely food, singing and laughter. A resident shared a memory by re-enacted his proposal to his wartime sweetheart, he got down on one knee, but required assistance to get back up.  
“It was also a great opportunity to recognise everyone’s hard work, particularly over the past couple of months. It has been very tough, but we are proud of every single person here. It’s real wartime spirit!”
John Farish, 93, a resident at St Mark’s, said: “The end of WWII was one of the most significant times many had lived through and some recalled the sense of community at the time. 
“It was lovely that St Mark’s managed to recreate some of that celebration, even without our nearest and dearest present.
“But, as Dame Vera says, We’ll Meet Again.”
Another resident who attended the party, Sheila Smith, said: “It’s lovely to have a party in the sunshine with your friends and the singing really brings back happy memories”
St Mark’s care home is owned and managed by Qualia Care Limited, an independent registered provider of social care, with care homes across the country.

Young tech whiz prints essential PPE for local care home

An enterprising teenager has put his passion for technology to good use and has begun 3D printing visors for his local care home in Thornton-le-Dale.
When Tom Croft, 16, received his 3D printer this Christmas, he never imagined that just a few months later, he would be using it to create essential PPE for care workers across the region.
He is supplying 30 fully constructed face visors for staff at The Hall, his local care home, complete with sterilisation instructions, which can be used immediately if they are needed.
Tom’s grandmother alerted him to the government’s request for anyone with the means to help to produce the visors, and he joined an online forum which supplied NHS approved patterns. 
He originally intended to supply them to hospitals, however after hearing that local care facilities needed the extra equipment, he decided to offer his services. 
Tom is self-funding the project and is putting the hours towards the volunteer section of his Duke of Edinburgh bronze award. 
Tom said: “I’m really pleased to be able to help The Hall. It’s really close to where I live and my girlfriend’s mum works there, so I know first hand what a good job the team are doing.
“Each band takes between two and four hours to print so it takes a long time to produce, but I’ve nearly made all the visors they need. I’ve also given them sterilising instructions so they can be used multiple times.
“I wanted to help the frontline workers and I’m able to put it towards my Duke of Edinburgh, so it’s win-win. It’s a great feeling.”  
Diane Hagan, manager at The Hall, said: “Thanks to the hard work and dedication of our staff we have had no cases of COVID-19 at The Hall but it’s reassuring to know that we are extra well prepared thanks to Tom and his visors. In any event we wear visors as a precaution and so these will be very gratefully received for sure! 
“We’re really missing getting out and about in the village and the residents are missing their friends and families but we’re keeping busy and in touch through technology.
“It’s lovely to think that Tom thought about us and we’re so grateful to him.”
The Hall is a converted 17th Century home of landed gentry, which now serves as a 54-bed residential care home. It is rated “good” by the Care Quality Commission. 

PLYMOUTH CARE STAFF PREPARING TO HUNKER DOWN AT WORK


Staff at a care facility for young adults in Plymouth are preparing for the possibility they may have to “move in” to the service, in order to guarantee support for residents. 
Care workers at Bull Point, which is a specialist provider of residential services for people with an autistic spectrum disorder, are preparing for potential lockdown or period of quarantine, by taking suitcases to work. 
Caroline Heath, deputy manager of Bull Point, said: “The support we have received from staff is completely overwhelming and everyone has stepped up to the plate without a second thought. Everyone is so dedicated to their job and I’d like to thank everyone from the bottom of my heart.”
Bull Point has also been overwhelmed by the support it has received from local businesses following the outbreak of COVID-19.
Local businesses have also been lending a hand, including The Nearly Naked Veg Company which dropped off a huge delivery of potatoes, other fresh veg and even some dairy products to the facility.
Caroline Heath, continued: “At times like these, we have to pull together as a community. Simple things like the deliveries from The Nearly Naked Veg Company mean so much to us because it means that we have more time to spend looking after our service users instead of having to rush to the shops! Their kindness won’t be forgotten!”
The Nearly Naked Veg Company has also offered its services to other facilities in the Salutem group, which operates Bull Point, to ensure staff can dedicate their time to caring for the service uses instead of queuing at local supermarkets for hours on end.
Caroline Heath has also been helping to ‘feed the 5000’ and has ensure that several of the Salutem facilities, not just her own, have enough food and supplies after supermarket panic buyers left some of the services struggling for fresh produce.
Caroline’s manager, Sharon Field, manager of Bull Point, said: “My Deputy Caroline took on the role of feeding the 5000, getting lists from other services and ordering food, even going out shopping for other services that cannot easily go to several shops.
“She ordered fruit, veg and meat from local farmers and butchers who she even managed to get them to deliver to outside their area to other services!
“She also managed to source some essential items that were out of stock everywhere for services that were really affected, everyone has been very grateful.”
Bull Point has recently been rated overall “Good” in the CQC’s latest report, with the care provision, described as ‘exceptional’, receiving an “Outstanding” rating. 


CORBY CARE HOME LAUNCHES AN APPEAL TO FIND KIND STRANGER

Willow Brook House care home in Corby has launched an appeal to find the kind-hearted stranger who paid for an ice cream van to drop off frozen treats to the staff and residents.
The home on South Road was visited by the ice cream van on 22 March which took staff and residents by surprise, especially when they discovered the bill had been paid already.
Staff and residents at the care home are now launching an appeal to track down the person who arranged for the delivery so they can express their gratitude.
Elizabeth Little, 82, resident at Willow Brook House care home, said: “I can’t believe someone was so kind as to do this for us, it really made us all smile.
“We would love to know who you are so we can say a big thank you!”
Julie Britten, peripatetic manager at Willow Brook House care home, said: “Everyone at the home was speechless when we found out someone had arranged for an ice cream van to deliver ice creams to us all, free of charge. 
“During difficult times, people’s kindness can mean so much, particularly to vulnerable groups. We would like to find out who this kind soul is, so we can say a proper thank you.”
Willow Brook House forms part of Larchwood Care and is currently managed by Healthcare Management Solutions.

MOTHER AND SON REUNITED DURING RESTRICTED VISITING AT NEW TREDEGAR CARE HOME

A mother and son have been reunited at White Rose care home, New Tredegar, after not seeing each other for two years because of ill health.
81-year-old Kenneth Dando moved into the care home on White Rose Way on 23 March so he could be closer to his mum, 104-year-old Nellie Dando. The staff at White Rose kept the secret until Kenneth moved in so it was a surprise for Nellie.
The move was triggered by the outbreak of COVID-19 as the home has put strict restrictions on visits to help reduce the risk of infection in the home. Kenneth didn’t want anything to prevent him from seeing his mum any longer, so he made the decision to become a resident at White Rose.
Kenneth is a former hospital porter at Caerphilly Miners Hospital and has two sons, Alyn and Robert. More recently, he was a carer for his wife Margaret who sadly passed away in 2019.
Nellie was always a housewife, dedicating her time to caring for her family. She decided to move into White Rose in December 2019 as she was worried about being alone at night.
Nellie said: “That’s the best surprise I have ever had in my lifetime! Thank you to the staff for making it happen.”
Kenneth said: “I don’t know how will I ever repay the staff at White Rose. Thank you so much.”
Jayne Coburn, home manager at White Rose care home, said: “When Kenneth moved in and we finally revealed to Nellie that he was here to stay, there was an overwhelming sense of joy in the home, there wasn’t a dry eye in the house!
“I’m so glad we could bring Kenneth and Nellie back together and I hope they enjoy living together again here at White Rose.”
White Rose forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is currently rated ‘Compliant’ by the Care Inspectorate Wales. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give. 


HEALTHCARE MANAGEMENT SOLUTIONS OFFERS SUPPORT TO OVER STRETCHED NHS

Healthcare Management Solutions (HCMS) is inviting hospitals and local authorities to make use of the spare capacity that exists in some of its homes in order to protect elderly people and to free up much needed capacity in NHS hospitals.
Chief executive, Tony Stein said, “In these unprecedented times, it is incumbent upon everyone to do whatever can be done to protect the most vulnerable in our society.
“It seems likely that hospital capacity will be sorely challenged over the coming months and it is essential that the maximum number of acute care beds is available for the treatment of those most in need. 
“Whilst we have spare beds then we will be happy to offer these to public health authorities, hospitals and local authorities to free up much needed capacity, and to provide a safe and comfortable place for those forced to self-isolate or who may be struggling to remain independent at home.”

Local AM grilled by care facility residents 

Lewis Martin Court, a specialist nursing and residential home for disabled adults in Cardiff, has received a visit from local AM, Vaughan Gething.

Residents had the opportunity to chat with Mr Gething, the AM for South Cardiff and Penarth who also serves as cabinet secretary for health and social care in the assembly, about their experiences of living with disability. He also took part in an arts and crafts session run by Creative Mojo. 

Lewis Martin Court is a residential care home with nursing for disabled adults who have a range of complex needs and learning difficulties. It focuses on supporting residents to build capacity and live as independently as possible. 
Many of the residents of Lewis Martin Court have become passionate advocates for the disabled community. Resident Amy-Claire Davies recently featured in a BBC documentary, The Incurable Optimist, which won a BAFTA Cymru. Another resident, Josh Reeves, campaigns with Leonard Cheshire Disability.

Commenting on his visit, Vaughan Gething AM, said: “I was delighted to visit Lewis Martin Court this afternoon and take part in the activity session with service users. 

“It’s truly humbling to see the amazing work that the staff do with people with disabilities and I’m delighted to have this centre based in my constituency.”

Lewis Martin Court resident, 23-year-old Josh Reeves, said: “It was great to see Vaughan Gething AM visiting us residents at Lewis Martin Court. 

“I hope he has seen insight into what the staff of Lewis Martin Court and creative mojo do to help disabled people to enjoy activities. 

“It was excellent discussing the importance of the UN Convention on the rights of persons with disabilities and step-free stations."

Kirsty Betts, another resident of Lewis Martin Court, who is 25 from Cwmbran and has spastic quadriplegia, added: “It was good, and he treated me like a person, we had fun.”

Martyn Heginbotham, managing director of adult care at Salutem, said: “It was a pleasure to welcome Mr Gething to Lewis Martin Court and it was great for our residents to meet and discuss their experiences with him.

“We passionately work to ensure that our residents engage fully with all aspects of the community, including as advocates for their communities.”

Westerham care home resident celebrates 100th birthday

A resident at Westerham Place care home in Westerham has celebrated her 100th birthday with friends and family at the home.

Marjorie Day enjoyed a party with fellow residents and members of her family and received a special card from the Queen to mark the occasion.

During the Second World War, Marjorie worked at Heal’s where she made and inspected parachutes. Later in life, Marjorie was a school dinner lady at a local school in West Croydon. 

Marjorie married her late husband Gordon and they had a son, Roger. She also has two granddaughters and two great grandchildren.

Marjorie and Gordon were keen on dancing and ran their own local dance club. She was also a keen knitter and made many items for her family.

Marjorie said: “I’ve had a great day; it was such a nice surprise to see all my family and the balloons were lovely.”

Claire Davis, home manager at Westerham Place, said: “It’s a pleasure to have Marjorie at Westerham Place.

“On behalf of the staff and residents I’d like to wish her a very ‘happy birthday’.

“We had a lovely time celebrating and we hope Marjorie did too.”

Westerham Place is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions. The home is rated ‘Good’ overall by the CQC.

Deddington care home resident given freedom with new wheels

A resident at Featherton House care home in Deddington, who spent most of her time in her bedroom, has been given the gift of freedom with a new specialist wheelchair.

Elsie Clist, 87, has had mobility problems for several years and needed a hoist to get out of bed, so often chose to remain in her room. During the summer months, she longed to go outside but due her condition, ‘leaning posture’, she was advised to use a specialised wheelchair.

With help from the home, based on Chapel Square to source and acquire one, Elsie was given her new set of wheels on Valentine’s Day.

Since receiving her new specialist wheelchair, Elsie has already been able to enjoy socialising much more including lunch with her fellow residents and has even been to see a memory lane production at Featherton House.

Elsie said: “I can’t thank the staff at Featherton House enough for helping me to get a new wheelchair. I’m really looking forward to making the most of my newfound freedom and can’t wait to be outside in the sunshine when it gets a bit warmer.”

Martin Clist, Elsie’s son, said: “I’m really pleased Mum has been able to go downstairs and socialise! Hopefully when the weather is better, we can go out on little jaunts.”

Louise Cowley, deputy home manager at Featherton House, said: “We work hard to ensure each of our residents are provided with the things they need to ensure they have a good quality of life. I’m pleased that we were able to secure a specialist wheelchair for Elsie to enable her to be more adventurous and I’m looking forward to helping her make some wonderful memories in the warmer months.”

Featherton House care home is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions. The home is rated ‘Good’ by the CQC with a rating of ‘Outstanding’ for care.

WICKFORD MP MEETS CARE HOME RESIDENTS AT LOUNGE OPENING

Chaplin Lodge care home in Wickford has received a visit from local MP, Mark Francois, who officially opened its refurbished ‘Sunny’ lounge.
The much-improved lounge is part of an extensive improvement programme at the care home and will create a more homely environment for the residents. 
Residents have already been enjoying the new facilities, where they recently held a valentine’s dance, coffee morning and hosted an accordionist – they have even celebrated national cheese lover’s day! The MP for Rayleigh and Wickford called in to cut the ribbon, to officially declare Sunny lounge “open”.
Residents also had the opportunity to chat with Mr Francois about current affairs, their views on the local area and what will happen now the UK has left the European Union.
Commenting on his visit, Mark Francois MP said: “It was a joy to visit Chaplin Lodge in Wickford. I had a wonderful morning chatting to residents and looking around the home, I look forward to my next visit!”
Resident Irene Brophy, 82, said: “It was lovely to have Mr Francois visit and see the work we’ve had done at Chaplin Lodge, he even met my mascot bear – Fluff.”
Lianne Parkin, home manager at Chaplin Lodge care home, said: “At Chaplin Lodge, we’re delighted to be a part of our local community. That’s why it was such a pleasure to welcome Mr Francois to look round our refurbishments and officially open our lounge.
“We hope to see him again soon for a cuppa!”
Chaplin Lodge forms part of Larchwood Care and is managed by Healthcare Management Solutions. 

“You’re never too old to learn!” Hackney carers complete apprenticeships in their 50s


Two carers at Florfield Home in Hackney have completed apprenticeships in lead adult care to help enhance their skills in the workplace.
Joylyn Allison, 58, who is a team leader at the service and Yommy Gbadebo Dada, 50, who is a senior support worker, both achieved a distinction in the level 3 qualification.
The home, based on Florfield Road, provides specialist care services for residents with complex learning difficulties and special needs.
Joylyn said: “Hard work and commitment definitely pay off and I am ready to support the team with my newfound knowledge and skills. You’re never too old to learn something new!”
Yommy said: “I’m so pleased to have passed my apprenticeship with a distinction! It was great to celebrate my achievement but now I’m onto the next thing and I’m working towards gaining a level 5 in lead adult care. 
Linda Obeng, home manager at Florfield Home, said: “I’m delighted for Yommy and Joylyn, they worked incredibly hard throughout their apprenticeships and that is definitely reflected in their grades.
“I know they are both looking forward to putting their new skills into practice and I wish Yommy the best of luck in completing the level 5 qualification.”
Florfield Home is operated by Clearwater Care, which is part of the Salutem group.

Colchester care home resident celebrates 102nd birthday

A resident at Great Horkesley Manor care home in Colchester has celebrated her 102nd birthday with friends and family at the home.
Phyllis Webber enjoyed a party with fellow residents and members of her family including her son Peter and her daughter Linda.
Phyllis is a former nurse and worked at Severalls Hospital, a psychiatric hospital in Colchester which has since closed down. She has two children, 3 grandchildren and 6 great-grandchildren.
Phyllis is a keen participant in Great Horkesley Manor’s activities and loves to watch wildlife in the garden. She also enjoys attending church services and offering her help and support to other residents at Great Horkesley Manor. 
She has lived at the home for five years and her family have always expressed their thanks to the home for being instrumental in Phyllis having a long and healthy life. Each year she celebrates her birthday with her nearest and dearest at a special party arranged by the staff at Great Horkesley Manor.
Phyllis said: “I had a lovely time celebrating my birthday with my friends and family at Great Horkesley Manor. Although I’m not getting any younger, I’m always up for a party, it was great fun!”
Lacina Sylla, deputy manager at Great Horkesley Manor, said: “Phyllis is a wonderful member of the Great Horkesley Manor family. She’s a very happy lady who enjoys pottering around in her room or helping others around the home.
“I hope she enjoyed celebrating her birthday with her friends and family at the home as much as we did.”
Phyllis’ daughter Linda said: “We had such an enjoyable afternoon. The home planned a great party and there were so many people there to celebrate mum’s birthday.”
Great Horkesley Manor forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is currently rated ‘Good’ by the Care Quality Commission. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

New care home facility launched to reduce hospital stays 

A new facility to rehabilitate people recently discharged from hospital has opened at Oake Meadows care home in Taunton.

The Willows is a 15-bed reablement and physiotherapy wing, within Oake Meadows, which enables ongoing assessment and support for those leaving acute care at Musgrove Park Hospital. 

The facility is the result of a partnership between Taunton and Somerset NHS Foundation Trust, Somerset County Council and Larchwood Care and forms part of a package of innovative solutions to support people to become more independent when leaving hospital.

The Willows is one of three approaches being taken to reduce long, unnecessary hospital stays, alongside greater support and therapy at home and short term reablement. All enable those leaving hospital to receive the support they need to return to independent living. 

Lynn Fearn, managing director of Larchwood Care, which operates Oake Meadows, said: “We’re delighted to be working closely with the NHS trust and county council to host the Willows at Oake Meadows.”

“Leaving hospital and returning home, can be a difficult process, particularly when the individual has been away for some time. This facility enables them to gear back up towards independent living in a safe and comfortable environment.”

Councillor David Huxtable, Cabinet Member for Adult Social Care at Somerset County Council said: “Somerset County Council is delighted to work with our partners to launch this new facility. Our aim is to improve lives and support people to live independently, and this new facility will help those leaving hospital get back on their feet as quickly as possible.” 

Oake Meadows forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is currently rated ‘Good’ by the Care Quality Commission. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

Kate Smith, who is responsible for therapy services at Musgrove Park Hospital, said: “We are very pleased to be able to offer additional care through the Somerset Home First service for patients who need support to get back to their usual daily routine after leaving hospital.

“By working closely with the excellent trained staff at Oake Meadows care home our patients will continue to get the care they need with a much-reduced risk of being readmitted to our district general hospital. 

“On average we are seeing that patients who benefit from the Home First service tend to stay five fewer days in hospital than they normally would have.

“And, many of our patients and their families have told us that they were very happy to leave hospital sooner with support from therapists.”

Barton complex needs service reopens after significant £800k refurbishment 

Westbrooke Grange, a Salutem Modus residential home in Barton, near Torquay, has reopened following a complete refurbishment and regeneration scheme.

The service provides accommodation for up to five individuals, living with complex needs in five self-contained flats. It enables individuals with needs including autism, learning difficulties or mental health conditions to live independently, allowing residents to have choice and control in their day to day lives.

Martyn Heginbotham, managing director, south division, of Salutem, which owns Westbrooke Grange, said: “Before the refurbishment Westbrooke Grange was becoming unfit for purpose. It was falling short of providing the facilities our service users need to live the lives they choose. That’s why we have conducted a total refit of the facility, creating an exceptional purpose-built, top specification accommodation for otherwise marginalised and vulnerable people when they most need it.”

Each flat at Westbrooke Grange has been designed to accommodate the needs and wishes of the people that will live there. The rooms feature anti-ligature specification as standard and are ergonomically designed with features like rounded edges to furniture, fixtures and fittings, whilst retaining a homely feel that does not feel clinical or invasive. 

John Godden, chief executive of Salutem, added: “This has been a very complex project and we’ve worked with lots of agencies, including both our internal specialist positive behaviour support team and external agencies such as commissioners, occupational therapists and social workers, to ensure the service is the very best of its type.”

“At Salutem, we are absolutely committed to supporting our service users so that they can live their best lives, providing care which enables them to make choices in environments which enhance their well-being.”

Local MP reminisces with care home residents

Great Horkesley Manor care home in Colchester has received a visit from local MP, Sir Bernard Jenkin, who spent the afternoon chatting with residents.

Residents had the opportunity to chat with Sir Jenkin about current affairs, their views on the local area and what will happen now the UK has left the European Union.

Commenting on his visit, Sir Bernard Jenkin said: “It was great to visit Great Horkesley Manor and look around the lovely home. I had a wonderful morning chatting with the residents.”

Resident Henry Keeble said: “It was lovely to have Sir Bernard visit Great Horkesley Manor and I enjoyed chatting with him.

“I spoke to him about what I did for my job before retirement and how I enjoyed working at Felixstowe Port.”

Alison Day, home manager at Great Horkesley Manor, said: “At Great Horkesley Manor we’re delighted to be part of our local community. That’s why it was such a pleasure to welcome Sir Bernard to look around out home and spend an afternoon discussing local issues with our residents.”

Great Horkesley Manor forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is currently rated ‘Good’ by the Care Quality Commission. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

‘Fun and creative’ staff provide “outstanding” care at Plymouth care facility


Staff at Bull Point have been praised by the Care Quality Commission (CQC) for providing an outstanding level of care to its residents.

Bull Point in Barne Barton, Plymouth, is a specialist provider of residential services for people with an autistic spectrum disorder; its principles reflect the need for people with learning disabilities and autism to live meaningful lives that include control, choice, and independence. The service has been rated overall “Good” in the CQC’s latest report, with the care provision, described as ‘exceptional’, receiving an “Outstanding” rating. 

A CQC report judges a care facility on its levels of care, responsiveness, safety, effectiveness, and leadership and includes comments from social workers, healthcare professionals, staff and relatives. Bull Point, which currently has five residents, was inspected for the report on 17 December 2019. 

The report highlighted the ways in which staff at Bull Point routinely ‘go the extra mile’ for residents. Examples mentioned include: arranging special visits to places of specific interest to individuals, such as the Harry Potter Studios; commissioning a bespoke car so a resident can travel in comfort and safety; hiring a Morris Minor and dressing in vintage clothing for a resident with an interest in antique motorcars. 

Sharon Field, registered manager at Bull Point, said: “We are delighted to have received an overall “Good” CQC rating, and especially the “Outstanding” for our amazingly committed team – the truth is we love our residents just like a big family!

“Although this is a fantastic result for us, we will not be complacent, and will continue to develop our services in all areas, ensuring that our next inspection delivers an “Outstanding” overall rating”.

John Godden, CEO of Salutem Healthcare, said: “I am thrilled with this fantastic CQC report. It is testament to the commitment of the team at Bull Point in providing the highest standards of care.

“Our teams always strive to go the extra mile to enrich the lives of our service users and their families.”

Bull Point is part of Salutem Healthcare and is a residential home which provides care and support to individuals with autism, learning disability and people that may have challenging behaviours.

Westerham care home resident celebrates 103rd birthday


A resident at Westerham Place care home in Westerham has celebrated her 103rd birthday with friends and family at the home.

Hilda Graty, known to her friends and family as Mickie, a nickname that she was given during the war, enjoyed a party with fellow residents and members of her family.

Mickie worked with her husband helping him to run the family building business and has been living at Westerham Place since August 2016. She enjoys birthday celebrations at the home with her friends and family each year. 

Mickie has two children, David and Gill, and a granddaughter named Gemma. She also has a niece named Joanna who came from Holland to help her celebrate her special birthday.

Mickie is a keen participant in Westerham Place’s activities and is an animal lover who particularly enjoys pet therapy sessions. 

Claire Davis, home manager at Westerham Place, said: “Mickie is an enthusiastic member of the Westerham Place family and we have loved spending this special birthday with her.

“We all thoroughly enjoyed the birthday party and hope Mickie had a wonderful time.”

Mickie said: “It was just wonderful.”

Mickie’s son, David, said: “We looked at so many cold and manufactured care homes when looking for a home for mum, and Westerham just isn’t like that. It is a home from home and all the staff are absolutely brilliant and you can see they love doing their job. We have had no concerns ever.”

Westerham Place is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions. The home is rated ‘Good’ overall by the CQC.

Banbury MP grilled by care home residents at dining room opening


Featherton House care home in Deddington has received a visit from local MP, Victoria Prentis, who officially opened its refurbished conservatory and dining room. 
The much-improved dining area and conservatory is part of an extensive improvement programme at the care home. 
Residents have already been enjoying the new facilities, where they recently enjoyed Burns Night celebrations. The MP for Banbury called in to cut the ribbon. 
Residents also had the opportunity to chat with Mrs Prentis about current affairs, their views on the local area and what will happen now the UK has left the European Union. 
Commenting on her visit, Victoria Prentis MP said: "It is always a joy to visit Featherton House, in Deddington. We are blessed with a variety of great of care homes in North Oxfordshire, especially when they are filled with so much love and care. 
“The new refurbishments are an excellent addition to an already fantastic facility. I especially enjoyed the garden and am looking forward to seeing it in the summer."
Jessica Broadbent, 91, said: “It was lovely to have Mrs Prentis visit and see the work we’ve had done at Featherton House.
“I spoke to her about the pot holes outside Featherton and she said she would look into it.”
Rachel Freeman, acting manager of Featherton House, said: “At Featherton House we’re delighted to be a part of our local community. That’s why it was such a pleasure to welcome Mrs Prentis to look round our refurbishments and officially open the dining area.”
Featherton House is part of Wren Retirement Living and is managed by Healthcare Management Solutions. The home is rated ‘Good’ by the CQC with a rating of ‘Outstanding’ for care.

CARE HOME COLLEAGUE SCOOPS ‘MENTOR OF THE YEAR’ AT YOUTH EMPLOYMENT AWARDS CEREMONY

A London care home worker has been named ‘Mentor of the Year’ at the 2020 Movement to Work Social Mobility Awards, hosted on 4th February by Movement to Work. 

Jackie Day, an Area Trainer for Bupa, was given the award in recognition of her efforts in driving the company’s involvement with the network. 

A coalition of the UK’s leading employers, charities and government, Movement to Work strives to reduce youth unemployment, by giving people confidence, practical skills and experience to help them progress to meaningful careers through work-placement schemes and other job opportunities.

Over the past year, Jackie has acted as a mentor to 13 trainees who’ve undertaken placements at Bupa's Kensington care home in West London, providing a constant point of contact throughout their time with the home, and sharing advice from her 30 years in care. 

While being supported by Jackie, the group all received hands on experience working across areas of the home including activities, catering, housekeeping and maintenance.

Speaking of the award, Jackie commented: “Movement to Work is a really important programme, so it was an honour to be recognised at the awards, though certainly not something I was expecting!

“While I’m really proud to have won, for me the real benefit is getting to work with these great young people every day. I never feel like I’m going to work in the traditional sense – it’s more like getting on with a hobby with friends.”

Joan Elliott, Managing Director for Bupa Care Services, said: “Movement to Work does wonders for young people in our communities. But it’s not just the young people who benefit; it’s helped us attract some brilliant colleagues – many of who have stayed with us, thanks to Jackie. I’m thrilled to see her recognised with this award and would like to congratulate her, along with our other finalists.”

In addition to Jackie’s victory, Bupa was also shortlisted for three other accolades on the evening – including the ‘Movement to Work Employer of the Year Award’.

Elsewhere, Bupa’s Movement to Work Programme Manager, Shelley Haynes, was a finalist in the ‘Individual Impact Award’, while Susanna Bannister was shortlisted in the ‘Breakthrough Star’ category. Susanna joined Bupa’s Kensington care home as an Activities Co-ordinator after a successful traineeship with Jackie last year.

Sam Olsen, Chief Executive of Movement to Work, added: “Movement to Work knows how vital Mentorship is to develop meaningful careers for young people who need more support to get onto the career ladder. 

“People like Jackie are at the very heart of our determination that all young people should be given a chance in the workplace. They inspire, provide confidence and help develop life and work skills. Jackie is a great example of how hard mentors work and how much difference they can make to young people once they have such positive, caring and professional influences in their lives.”

In her role, Jackie manages the learning and development across three homes in London, delivering inductions and mandatory training for all colleagues across the homes, as well as identifying areas for extra development.

As well as supporting Bupa with the successful role out of the Movement to Work programme, Jackie also plays a key role in signposting career progression opportunities, such as apprenticeships, in the homes she works in. 

BUPA PARTNERS WITH WAGESTREAM TO GIVE CARE HOME COLLEAGUES GREATER CONTROL OF FINANCES


Bupa has become the first major care home company to help colleagues take control of their finances by introducing the income-streaming app, Wagestream. 

The move will allow nearly 11,000 colleagues to instantly access pay for completed shifts without needing to wait for payday. 

Authorised by the Financial Conduct Authority and supported by charities including the Joseph Rowntree Foundation, Wagestream also allows users to track their wages – including any overtime earned. 

Rebecca Pearson, Operations Director for Bupa Care Services, explains: “Wellbeing is about more than physical health. It includes everything our people need to be at their best, including financial stability.

“No matter who you are, there will always be times when you face unexpected costs - whether it’s a broken-down car or an unforeseen vets bill. 

“Whatever the reason, by introducing Wagestream, we’re allowing colleagues to access their earned wages ahead of payday, so that they’ve greater control over their finances when they need it most.”

The app is especially effective for those who work flexible shifts or overtime, as it means that they can get instant access to their additional pay as soon as they’ve earned it.

Peter Briffett, Chief Executive at Wagestream, adds: “Employers are increasingly realising how important it is to look after the financial wellness of their staff, and income streaming is one of the most effective ways they can do this.

“We actually launched with Bupa late last year, so we could help in the run-up to Christmas. It meant that colleagues who’d worked overtime could access their pay for things like Christmas shopping – as well as spreading their pay over the five weeks between December and January pay dates. It’s already had a great response.”

Bupa employs nearly 11,000 staff at its 125 care homes and eight care villages across the UK. Early figures suggest that 25% of staff have enrolled on Wagestream, with more than 1,300 people so far have streamed funds, averaging £73 per use.

The introduction of the app is also aimed at helping improve staff retention and preventing staff from turning to agency work.

Rebecca Pearson continues: “Our colleagues have told us that one of the attractions of agency work is that it pays weekly, meaning they can get quicker access to their pay. By introducing Wagestream, we’ve gone one step further, offering them instant access to their earned wages instead.”

While the app allows much greater financial flexibility, Bupa has set a cap on the amount that can be accessed to help ensure that colleagues don’t see a significant shortfall in income the following month.

Colleagues can also choose to set their own personal limits within this – whether that’s for the percentage of their total pay, total sum accessed or number of transactions. 

Free financial advice is also available both via the Wagestream app – which is provided in partnership with The Money Advice Service and The Money Charity – and Bupa’s Healthy Minds hotline. The helpline can be accessed free of charge 24/7 and provides support with anything relating to mental health and wellbeing, including financial planning. 

Other employers to have signed up with Wagestream include Rentokil Initial, Hackney Council and Roadchef. Users have already identified a number of Corporate Social Responsibility (CSR) and Human Resources (HR) advantages to Wagestream.

In addition to recruitment and retention value for all employers, a key immediate benefit for those firms who offer shift work is that it becomes easier to fill rotas. This is because income streaming restores the direct connection between work and pay. In fact, Wagestream data shows that workers enrolled in the service choose to work 22% more hours on average. 

Wagestream allows staff to draw down — or ‘income stream’ — a percentage of their earned wages any day of the month for a flat £1.75 fee. There are no loans involved and therefore no interest is charged.

RUNNING TO RAISE FOR DEMENTIA UK


The group estates manager of Healthcare Management Solutions is to run the Manchester Marathon for Dementia UK this year.

John Barker, who lives in Newcastle will take to the streets of Manchester on Sunday 5 April to raise money for Dementia UK.

Dementia UK provides specialist dementia support for families through its Admiral Nurses. When things get challenging, the nurses work alongside families, giving them the support and practical solutions they need to face dementia with more confidence.

John said: “In the care sector, day after day we see people who are living with dementia and the toll it can take on families. Dementia UK do an incredible job, providing support to families and those living with the condition, enabling them to live with dignity and comfort.

“I'm running the marathon for all the residents I've met within the care homes I visit and for my close family friend who has recently been diagnosed with dementia. Whatever I raise is a drop in the ocean but every little helps. 

“About four years ago I started running again after a long break, just to stay healthy and keep the weight off, now I’ve got the bug!

“Next year, I’d love to have a team of people run the marathon from across our homes, apart from being a great day we could raise a shed load of cash!”

John has also arranged for Healthcare Management Solutions to take part in Dementia UK’s ‘Time for a cuppa’ event, which will take place in March.

MARTHA AND ERIN CELEBRATE BIRTHDAYS A CENTURY APART


A resident at Avonbridge care home enjoyed sharing her 100th birthday with family, friends and one-year-old Erin Winton, who was born almost 100 years later on the same day.
Martha Whip was joined by fellow residents, family and friends from the Music Makers and Shakers class who come to the home weekly for the intergenerational class, which Erin takes part in with her mum.
Martha is a former domestic in hospitals and has been living at Avonbridge since August 2019. She enjoys singing and loves when entertainers visit the home. She also loves the Music Makers and Shakers class and when the nursery children visit.
Michelle Ruiz-Beltran, home manager at Avonbridge care home, said: “Martha is a lovely member of the Avonbridge family, and we have thoroughly enjoyed celebrating this milestone birthday with her. 
“It was great to see Erin and Martha enjoying their birthdays together, at almost 100 years apart, they are an unlikely but wonderful pair.”
Billy Whip, Martha’s son, said: “Mum had a great time on her birthday and the home went to a great deal of effort to make sure her day was special. We couldn’t believe it was Erin’s first birthday on the same day, it was really nice to celebrate two big birthdays together.”
Erin’s mum, Laura Provan, said: "Erin absolutely loves coming to the music makers and seeing all the residents every week. It was so lovely to see Erin celebrate her first birthday with Martha." 
Avonbridge forms part of Larchwood Care and is managed by Healthcare Management Solutions. The care home is regulated by the Care Inspectorate and is rated an ‘Very Good’ in wellbeing and a ‘Good’ overall rating in all other areas. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give.

Charity Heritage Care rebrands to become Ambient


Heritage Care, incorporating Community Options, has today announced a rebrand to reflect that they are one Charity delivering many different services.
 
Ambient will be the new brand that brings the portfolios of the Charity under one name and one logo for the very first time, from April 2020.
 
One of the Top 20 generic Not-For-Profit Health & Social Care Providers in the UK, the Charity delivers services meeting the needs of some of the most vulnerable adults in our society. Operating in over 140 locations, they provide over 30 thousand hours of care to people on a weekly basis to support a range of needs due to the ageing process, learning disability or mental illness.
 
The rebrand is part of the Charity's’ new five-year plan which reasserts their commitment to delivering the highest quality care and support nationally.
 
Chief Executive, Mark Milton says:
“We believe that bringing our portfolios together under one new name will allow us to convey our person-centered offering and directly improve understanding of our capabilities. We are fully committed to taking active and continuous action to ensure that we retain our focus on achieving the highest possible standards in support and that we remain a partner and employer of choice.”
 
The Charity provides support in a range of settings including Registered Care Homes and Supported Living Projects, Domiciliary Care and Care in the Community, Day Services, Respite and Short Breaks, Nursing Care, End of Life Care and Community Engagement and Inclusion Services.
 
Director of Marketing and Communications, Davina Sellick says:
“Our broad range of expertise means we can fully support people to meet their specific, individual needs and to care for people with multiple and complex diagnoses- but this message was difficult to communicate whilst operating under multiple names.
 
“Through the rebrand, we aim to raise awareness and improve understanding of how our combined services can meet individual requirements. One name, one logo and one website enable us to better articulate how we can expertly support those in need.
 
“Our new tagline, ‘Passionate About People’, reflects our unwavering dedication to both the people we support and our staff. All design elements were chosen to demonstrate the warmth of the Charity and the high-quality care and support we provide.”
 
Consultations and workshops gave staff and service users the opportunity to share their views on the rebrand, ensuring that all were involved with the strategic direction of the Charity going forwards.

MEDICAL DIRECTOR APPOINTED AT MALSIS HALL

Enhanced Community Healthcare Options Group (ECHO) has appointed Dr Steve Wilkinson as Group Medical Director and he will also lead the clinical team at its new specialist care facility, Malsis Hall, in Glusburn near Keighley.
As Group Medical Director Dr Wilkinson will oversee the multi-disciplinary clinical team at the newly opened service and will also oversee the clinical teams at other services in the ECHO Group.
Dr Wilkinson graduated from Newcastle University in 1991 and completed his higher specialist training in the North East in 2002. He has worked as a consultant and as clinical and medical director in the NHS and Independent Sectors. 
Malsis Hall has been converted into a care centre designed to provide recovery and rehabilitation for people with mental health conditions, often resulting from psychological trauma. The service is accepting referrals from Local Authorities and the NHS within a 30-mile radius.
The facility also includes three sports pitches, a sports pavilion and community meeting rooms for members of the public to use. 
Dr Wilkinson said: “I am delighted to be the Medical Director at this wonderful new service.
“The opportunity to offer a care pathway for residents to enable them to step down and build towards more independent community living is very rewarding, and to do so in a fantastic and therapeutic environment such as this is incredibly exciting.
“I am looking forward to working with the clinical team, which will expand as more people are admitted and new services are registered.”
Andrew Shelton-Murray, Director of ECHO, said: “We’re very lucky to have secured the services of a highly experienced Medical Director who will be of great support to the clinical team at Malsis Hall and the ECHO Group as it expands its services.
“In Steve and Lisa Gardner, our Service Director, we have an exceptional management team who will make a real impact on the treatment and care of residents.”
To find out more about available positions at Malsis Hall, visit http://www.echouk.net/careers-working-for-echo/ or contact recruitment@echouk.net

BURNS NIGHT CELEBRATIONS FOR DEDDINGTON CARE HOME


Residents at Featherton House care home in Deddington piped in the haggis at a special Burns Night celebration.
The care home, on Chapel Square, planned the event to mark the poet’s birthday in true Scottish style, with bagpipes and haggis taking centre stage. 
Though all staff and residents enjoyed a meal and entertainment throughout the day, one resident in particular was touched by the celebrations. 
Mavis Gibbard, 95, whose brother lived and worked in Linwood for many years, enjoyed the nostalgic afternoon and couldn’t wait to hear the bagpipes playing around the home.
She said: “I had a really lovely afternoon; it was great to celebrate this Scottish festival with the other residents at Featherton House. Many of us have fond memories of trips to Scotland and hearing the bagpipes brought back all those wonderful times.”
Rachel Freeman, acting home manager at Featherton House, said: “The staff and residents had a great time for our Burns Night celebration. Though we’re not a Scottish home, lots of residents either have Scottish heritage or remember good times visiting Scotland, so it was lovely to share stories with each other.”
Featherton House care home is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions.

Twins at Thirsk care home still celebrating after 90 years

Twin sisters who live together at Sowerby House care home are celebrating their 90th birthday.

Dorothy and Elizabeth Manfield have been sharing a bedroom at the care home in Sowerby since November 2018 and were joined by fellow residents and family to mark the special occasion. 

Dorothy is a former secondary school teacher and Elizabeth is a former grade two laboratory technician at a pharmaceutical company which produced penicillin. 

The ladies’ niece, Anne, visits the home regularly where the pair enjoy a variety of activities such as needle work and crafts, doing jigsaws and knitting – especially making Easter chickens which is their specialty! 

Elizabeth enjoys helping the activities co-ordinator with questions and quiz games and both enjoy a visit to the nearby Sowerby Methodist church for the weekly Friday coffee morning.

Elizabeth said: “We have had a great time celebrating our birthday at Sowerby House. The staff made a special effort to make sure we enjoyed ourselves and we had a great party with our family and friends at the home.

“Throughout our lives we have always been close and continued to do things together, so we knew moving in together would be the right thing to do!”

Katie Hodgson, home manager at Sowerby House, said: “Dorothy and Elizabeth are great characters at Sowerby House. When they first moved in, we thought we might get confused as they are identical twins, but each member of staff made a special effort to get to know them which they much appreciated, having answered for each other for years they never worried if people did get it wrong.

“We hope they have had a wonderful time celebrating their birthday with us and we’re looking forward to making more memories with the ladies.”

Sowerby House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

BASILDON CARE HOME CENTENARIAN CELEBRATES MILESTONE BIRTHDAY

A resident at Cameron House care home has enjoyed his 100th birthday with family, friends and a card from the Queen in a special landmark celebration.
Bill Fredrick was joined by fellow residents and family in week-long celebrations at the home as well as going for a meal with his former colleagues.
Bill is a former firefighter with the local service in Basildon and has been living at Cameron House since July 2019. 
Bill’s niece and former neighbours visit regularly. Bill enjoys gardening and helping out where he can round the home.
Kim Jeeves, home manager at Cameron House, said: “Bill is an enthusiastic member of the Cameron House family and we have loved spending this special birthday with him. 
“We all enjoyed the week-long celebrations and hope Bill had a wonderful time.”
Bill said: “I’ve had a fantastic time celebrating my 100th birthday and I’m so grateful to all the staff and residents at Cameron House for their involvement in making it so special.
“It was really nice to meet up with my former colleagues for a delicious meal and I hope to do it again in the near future.”
Cameron House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

BASILDON CARE HOME RESIDENT CELEBRATES 101ST BIRTHDAY


A resident at Mundy House care home in Basildon has celebrated her 101st birthday with family and friends at the home.
Nora English enjoyed a party with fellow residents and members of her family, including her daughter Gill Simmons, who regularly praises Mundy House for the ‘amazing’ work it does, as well as its ‘fantastic’ members of staff.
Nora was married to her husband Archie, and after he passed away she met Tom, who she was with for ten years. She has had seven children – five daughters, Gill, Beryl, Mandy, Molly and the late Kathleen and two sons, Keith and Roger.
Nora is a keen participant in Mundy House’s activities and enjoys being out in the fresh air with nature and around animals. Nora also used to enjoy knitting and gardening.
Nora has been a resident at the care home since 2012 and celebrates birthdays with her friends and family every year. Her family have expressed their thanks to the home for continuing to deliver excellent levels of care and for being instrumental in Nora having a long and healthy life.
Josi George, home manager at Mundy House, said:“Nora is such a lovely member of our home, she’s so friendly and caring and she always brings a smile to my face any time I see her.”
Nora’s daughter, Gill who is 75, said: “We all had a wonderful time at Mum’s 101st birthday party, the home went to a great deal of effort to make sure it was special.
“I can’t fault Mundy House at all. The staff are brilliant and the care they provide is second to none!”
Mundy House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

Morpeth care home celebrates CQC success

A Morpeth care home has been praised by the Care Quality Commission (CQC) following its latest inspection by the independent regulator.

Riverside House care home, on Gas House Lane, was given an overall rating of ‘Good’ in all areas following a CQC inspection.

The CQC judges a care home on its levels of care, responsiveness, safety, effectiveness and leadership and incorporates comments from residents and their relatives, the CQC then produces a report of their findings. 
The report highlighted the care home’s responsive approach to residents’ problems and ensuring residents feel their needs, interests and preferences are being met sufficiently. 

Residents and visitors told the CQC representatives: "Staff bring a bit of life to the place" and "They treat people like family."  

A healthcare professional commented that they had seen an improvement in the home's atmosphere and said staff were: "Always friendly towards people."

Staff were very positive about the respectful culture in the home. Their comments included: "It's a nice place to work but this is their home and we always remember that."
Other comments from the inspectors included: 

• The provider used a survey to seek the views of people and relatives. These were displayed on a 'You Said, We Did' board for people. Their suggestions were acted upon.
• People's needs were assessed before moving to the home to make sure they could receive the right support.
• Specialist diets were catered for. Care and catering staff worked together to make sure people were eating enough to maintain good nutritional health.
• Medicines were administered by trained and competent staff. Regular audits were carried out to check this was done correctly.
• 
Danielle Carter, Home Manager at Riverside House care home, said: “I am thrilled Riverside House has received good recognition for the personalised care we deliver each day.

“Staff do everything they can to ensure residents’ needs are being met on a daily basis, so I am pleased that this was acknowledged by the CQC report.”

Riverside House is a dementia residential and nursing care home, which can accommodate up to 46 people.

COUNCIL CHAIRMAN PRAISES MALSIS HALL CARE SERVICE

Enhanced Community Healthcare Options Group (ECHO) welcomed the Chairman of Craven District Council, Councillor Paul Whitaker, to its new Malsis Hall specialist care service as the first service users are admitted.
Councillor Whitaker was given a tour of the facilities and met management and staff who have spent a considerable time ensuring the service was ready to accept its first Service Users.
Malsis Hall is designed to be a local service for local people and is accepting referrals from local authorities and the NHS within a 30-mile radius. It is also creating around 130 jobs for local people.
The Grade II listed building, near Keighley, Yorkshire has been converted from Malsis School, which closed its doors in 2014, into a care centre designed to provide recovery and rehabilitation for people with mental health conditions. 
People using Malsis Hall are encouraged to develop and maintain social contacts in the area in order to aid their recovery, an initiative ECHO is confident the local community welcomes and supports. Close links are being made with local community groups and facilities and this will be reciprocated as Malsis Hall is providing meeting spaces for local groups and football pitches for use by Sutton Juniors.   
Lisa Gardner, service director at Malsis Hall, said: “It was a pleasure to show Councillor Whitaker and Mrs Turner the service we have created at Malsis Hall, of which we are rightly proud.

“We are delighted that it’s now opened and the first people have been admitted. We are also ready for local residents to come along and visit us, to make use of our meeting rooms and sports pitches. 
“Creating 130 jobs for people in the region has been a significant achievement and we are starting to become a real part of our local community, which has always been the objective.”
Councillor Paul Whitaker said: “What a wonderful opportunity for the people to be supported in this care centre which aids recovery and independence and for the local community to come together in this sympathetically restored Garde ll listed building set in such beautiful surroundings.”

Care Campaign For the Vulnerable celebrates another fantastic year


Jayne Connery, the high-profile advocate for the use of CCTV in care homes, is reaching out to thank everyone who has supported the initiative over the last twelve months.

In May 2019, Care Campaign For The Vulnerable organised and hosted the Inspiration in Care Awards and the winners included Shedfield Lodge Care Home CEO Andrew Geach and Kathy Smith, Wellburn Care Home CEO Rachel Beckett and Sally Blackden Dementia Care Trainer.

In partnership with the Daily Express, Care Campaign For The Vulnerable raised national awareness for the use of CCTV in care homes and pledge to continue to applaud care providers that adopt safety monitoring at the heart of their safeguarding.

Care Campaign for the Vulnerable was founded seven years ago by Jayne Connery, following her mother’s experiences in the care sector. It now has more than 55,000 supporters on social media, with many sharing their own experiences of family members’ inadequate care. 

Jayne said: “It has been another incredible year for Care Campaign for the Vulnerable. Our voluntary team of care experts continue to show passion and determination helping us champion and promote the benefits safety monitoring can bring into care homes.

“We have been invited to many care shows and exhibitions to speak as well as visiting care homes across the UK to talk to staff and families about the benefits safety monitoring can bring into all care environments for our vulnerable elderly and dedicated care staff.

“A special thank you to our ambassador care home, Shedfield Lodge in Hampshire - we couldn’t be more thrilled this amazing care home helps us to raise awareness of our safety monitoring in care homes initiative.

“We would like to express our gratitude to our main sponsor Care Protect Limited, and everyone who shows support to Care Campaign for the Vulnerable, including Crowne Plaza Gerrard’s Cross which regularly hosts us.

“In 2020 we promise to work even harder regarding cameras in care and are determined to prove how sophisticated camera systems today can help safeguard while importantly protecting the dignity and privacy of vulnerable residents in care. 

“We wish all our supporters and care providers, residents, staff and families a very Merry Christmas and happy and safe New Year. 

“Here’s to another inspirational year 2020 - we will continue to work hard and strive for care providers to adopt safety monitoring in all care environments allowing a more open and transparent culture for everyone who lives and works in care.”

COLCHESTER CARE HOME CELEBRATES CQC SUCCESS


A Colchester care home has been praised by the Care Quality Commission (CQC) following its latest inspection by the independent regulator.
Great Horkesley Manor care home, on Nayland Road, Colchester, was given an overall rating of ‘Good;’ following the CQC inspection.
The CQC judges a care homes on its levels of care, responsiveness, safety, effectiveness and leadership and incorporates comments from residents and their relatives, the CQC then produces a report of their findings.
The report highlighted the positive management system and staff commitment which enabled residents to live according to their own preferences. 
One resident told the CQC representatives: "There's a very friendly atmosphere here. I know if I am worried about anything they will help me.”
Another resident added: “There's a very friendly attitude throughout here. It's a very pleasant place to live. I could go anywhere here, and they would be friendly to me at all times. The staff are respectful. They know what they're doing, and I would trust them. I feel wanted here."
Other comments from the inspectors included:
• the service was consistently managed and well-led
• people's needs were met through good organisation and delivery
• people were supported and treated with dignity and respect; and involved as partners in their care
• people's outcomes were consistently good, and their feedback confirmed this

Alison Day, Home Manager at Great Horkesley Manor, said: “The CQC’s recognition of the quality of care provided at Great Horkesley and its rating of ‘good’ is testament to the hard work, dedication, passion and expertise of the staff.
“We all pride ourselves on delivering individualised and person-centred care to enable our residents to have maximum choice and to live as fulfilling a life as possible.
“While we are delighted to have received such a positive inspection, we won’t be resting on our laurels and are always looking at ways to improve.”
Great Horkesley Manor has seventy-two en-suite bedrooms, it provides care for residents with dementia, Alzheimer’s and Parkinson’s as well as providing a respite service. 
It forms part of Larchwood Care and is managed by Healthcare Management Solutions. Eighty four percent of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

EPSOM CARE HOME REACHES OUT WITH ‘POSTCARDS OF KINDNESS’

Linden House care home is helping to reduce loneliness and isolation by reaching out via Facebook group ‘Postcards of Kindness’.
The home, on College Road joined the Facebook group, which now has more than 32,000 members in the UK, to help with reminiscence activities within the home as well as keeping the residents in touch with the local and wider community.
The group enables members of the public to send postcards to the home as well as allowing the residents to send out their own postcards as they wish.
Paula Windmill, home manager at Linden House, said: “It is heart-warming that complete strangers take the time to find beautiful postcards, write and send them to us. We’re really proud to be part of the community in Epsom and any support for our project would be greatly appreciated. So, if you have a spare few minutes, please do send us a postcard. If you’d prefer to bring it in yourself, we’d be delighted to welcome you for a cup of tea!”
Lillian Thomas, 96, a resident at Linden House, said: “Everybody used to send postcards. Once upon a time, no holiday was complete without a search for stamps or a long wait in a post office. It’s been really enjoyable to read the lovely messages people have sent in; we’re all looking forward to hopefully receiving some more!”
Cards can be posted directly to Linden House care home, 9 College Road, Epsom, KT17 4HF.
Linden House is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions. 



Thirsk volunteer scoops unpaid carer of the year award


A volunteer carer at Sowerby House care home in Thirsk has been named winner of the Unpaid Carer of The Year Award at the Great North East Care Awards 2019. Tom Harrison, who has mild autism, was praised by judges for doing “incredibly well.” 
On Thursday 14th November, more than 300 of the very best in social care attended the awards ceremony at Gosforth Park, Newcastle, for the finals of the Great North East Care Awards, where the category winners were announced.
As a winner of the Great North East Care Awards, Tom will go through to the final at Birmingham’s ICC on 20th March 2020.
Members of staff at Sowerby House commended Tom for his enthusiastic approach to all his work, detailing that he embraced each task that was assigned to him.
As a result of Tom’s hard work, he is now a permanent member of staff as Sowerby House has employed him as a kitchen assistant at the care home.
The Care Home’s nomination for Tom read: “Tom was a volunteer at Sowerby House, part of Larchwood Care. Despite living with mild autism Tom took to volunteering at Sowerby incredibly well.
“He quickly struck up a lovely rapport with residents and staff and we all really enjoyed his company. Tom never shied away from a job and turned his hand to everything, from distributing meals and cups of tea to even getting his head around the paperwork.
“Tom also embraced the activities programme and helped out at any opportunity. Staff and residents at Sowerby House have become very fond of Tom and will miss him not being around. We all wish him well for his exciting new future.”
Tom said: “I am so grateful and proud to have won this award, especially from such a prestigious awards ceremony! I feel lucky to have had the opportunity to volunteer at Sowerby House and I am thrilled to have been offered a job! It is a great team; both the staff and residents are fantastic.”
Katie Hodgson, Manager of Sowerby House care home, said: “Tom was an asset to the team, he is hard working, fantastic company and always made sure he did the best he could to support the residents. He deserves this award for all his hard work and his amazing attitude. I wish him all the best in the future.”
Sowerby House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

GLOSSOP CARE HOME CELEBRATES CQC SUCCESS


A Glossop care home has been praised by the Care Quality Commission (CQC) following its latest inspection by the independent regulator.
Pennine Care Centre, on Turnlee Road, Glossop has been given an overall rating of ‘Good’ following the November 2019 CQC inspection.
The CQC judges a care homes on its levels of care, responsiveness, safety, effectiveness and leadership and incorporates comments from residents and their relatives, the CQC then produces a report of its findings.
The report highlighted the care home’s proactive approach to anticipating and managing risk to staff and resident’s safety, together with emphasising the supportive and compassionate staff culture.  
One resident told the CQC representatives: “Staff here are very important to me, they're very caring and treat everyone as an individual."
Whilst a relative told them: "All the staff are just so kind, and they really know [Name] very well."
Other comments from the inspectors included:
• All staff were sensitive to times when people needed compassion and support. We saw staff anticipate people's emotional needs and provide companionship and support before people became distressed. 
• Staff made time to talk to people and spend time with people doing the things people enjoyed. We saw staff and people have conversations about shared interests and this made people happy and content. Staff told us how much they enjoyed the company of the people they cared for. 
• People regularly went out; we saw photos of people walking to a nearby farm to see the animals and going on trips out to a variety of different places.
• Activities had been designed to be relevant to people's lifestyles and personal preferences.
Rachael Clough, Home Manager at Pennine care home, said: “It is extremely humbling that we have a ‘good’ in all areas CQC rating at Pennine care home as this reflects the consistent hard work, compassion and genuine friendships the staff form with residents.
“We always strive to improve the quality of our person-centred care to ensure residents feel their lives are as fulfilled as possible.”
Pennine Care Centre is a dementia residential and nursing care home, which can accommodate up to 64 people.
Canterbury Care was established in 2005, it currently operates 10 care homes throughout England and Scotland.

Swinton care home praised by mayor at opening of new sensory room

The Fountains care home welcomed Ceremonial Mayor of Salford, Charles McIntyre, to open its new sensory.
The sensory room will provide a calming environment for residents, particularly those living with dementia. Features such as gentle lighting, comfortable furnishings, calming music and stress relieving objects create a peaceful ambience for residents to use the sensory room for effective de-escalation or general relaxation time.
Funding for the sensory room was won by the home through the Salix Homes Springboard Heroes initiative, in which they were entered into a draw to become Springboard Heroes 2019 with a prize of £1000.
Ceremonial Mayor of Salford, Charles McIntyre, said: "It was great to see The Fountains and Salix Homes come together to create something special with this sensory room - an uncomplicated, calming space of relaxing colour and light, making a peaceful atmosphere combined with gentle, tactile stimulation.

“The fibre optic light strings, figures, soft spiky and coral lit balls and the fish in water balls fitted well with the 3D sensory wallpaper on one wall - everything had obviously been well thought through as it was developed.  

“I really enjoyed the visit and felt privileged to be invited to open the sensory room and feel sure it will be a lasting successful addition to The Fountains care home."
Huma Anwar, home manager at The Fountains, said: “We all had a wonderful afternoon for our official sensory room opening with Cllr McIntyre. The staff and residents all thoroughly enjoyed themselves and we really appreciate the great feedback from Mayor Cllr McIntyre.
“The sensory room is a great addition to the home and the residents are already making the most of their new facilities.”
Anne Gallagher, resident at The Fountains, said: “The sensory room is a little sanctuary for us, we are all thrilled to have a room designed for us to relax and unwind in whenever we want to. 
“All the features are fantastic, with calming lights and soft cushions, it’s a very comforting place with a lovely ambience for us to enjoy.” 
Sue Sutton, executive director of operations at Salix Homes, said: “The Fountains were one of four finalists in our Springboard Heroes Awards, with close to 1,000 votes cast by the public. The awards are our way of honouring the wonderful work that ordinary people in Salford do every day. 
“The Fountains has done a fantastic job renovating the room and we’re thrilled they’ve been able to use the prize money to create such a vital resource for their residents. It’s projects like these that make our communities so special.”
The Fountains is managed by Healthcare Management Solutions.
 

RESIDENTS OF SHOREHAM CARE HOME KNIT CLOTHING FOR THE HOMELESS

The residents of Cavell House care home, in Shoreham-by-Sea have been knitting and collecting warm clothing for homeless people in Worthing. The keen knitters are channelling their inner creativity into producing a range of garments in their weekly knitting sessions.
Other warm items of clothing are also being collected from Cavell House staff and visitors, and the first batch has already been delivered to Storm Ministries in Worthing. Storm Ministries is part of a group of local churches and organisations that run a night shelter for the homeless during the winter months. The night shelter, which opened on 16 November, provides a service to those in need throughout the cold season.
Manager of Cavell House, Nikki Stevenson, said: “The residents’ enthusiasm towards knitting clothing for the homeless has been incredible. Not only has it put their fantastic knitted garments to good use, but the activity encourages residents to interact and improves cognitive function.
“It is wonderful to see the residents engage in a task which gives them purpose, together with connecting them with the community.”
Resident, Edna Robinson said: “It is wonderful to think our hand-crafted garments will be going to a place where they will be appreciated. Homelessness is terrible and I am pleased to have helped in some way, especially throughout the harsh winter ahead.
“The knitting classes provided us with a great purpose, it was a sociable, creative activity and brought us all together to help the local community.”
Cavell House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

















Basildon care home recognised for the fourth time in Essex Care Sector Awards 2019 


Mundy House Care Home in Basildon is celebrating being commended for the Prosper Home of The Year Award in the prestigious Essex Care Sector Awards 2019. It is the fourth consecutive year in which the care home has been nominated or received an award from Essex County Council. 
The Prosper Home of The Year Award which recognises care homes that have embraced the methodology of the PROSPER Project: Promoting safer provision of care for elderly residents. 
The awards ceremony was hosted by famous writer Amanda Waring and was held at Chelmsford Racecourse on 26 November 2019. Regional Manager Paula Maddams, Home Manager Josi George, Deputy Manager Gayluz Snowdon, care assistants Julie Hudson and Elena Slavova and kitchen assistant Maxine Patterson attended the event as representatives to Mundy House.
The home has already celebrated a variety of accolades this year. Home Manager Josi George was announced as The Care Home Registered Manager of The Year in The Great South East Care Awards 2019. In 2016 the home scooped the Culture is the Key and UTI Prevention Awards, in 2017 it won the Unsung Hero Award and last year, Home Manager Josi was recognised with the Outstanding Leadership Award.
Josi George Home Manager said: “It is extremely humbling to see Mundy House recognised in another prestigious awards ceremony, especially gaining recognition for our focus on embracing the PROSPER project. 
“I am so proud of all the staff for consistently working hard to provide the best quality of care and life for residents, which is reflected by the accumulation of fantastic accolades we have received in the last four years.”
Mundy House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

Christmas card appeal launched by North Shields care home

In the season all about giving, Appleby care home has issued an appeal, asking kind-hearted members of the public to send its residents Christmas cards.

The care home, on Military Road, has launched the Christmas card campaign to strengthen the home’s sense of community and relationship with the local area, as well as being able to display the festive cards around the home. 

As part of the initiative, Appleby care home has asked for the public to include a short message about their plans this Christmas inside the card for the residents to read and discuss. 

Margaret Bell, 84, resident at Appleby care home, said: “I’m really looking forward to receiving the cards and I’m particularly eager to hear about everyone’s plans. Everyone has their own traditions at Christmas and it will be great to hear about what everyone is getting up to.”

Clare Leonard, home manager at Appleby care home, said: “Christmas is always a fun time here at Appleby. The home is always full of residents’ friends and families as well as having lots of lovely decoration. 

“We are all looking forward to receiving cards from our local community and can’t wait to display them around the home.” 

You can send Christmas cards to Appleby care home at Military Road North Shields NE30 2AB.

Appleby forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

HOUGHTON LE SPRING HOSTS UK’S ONLY FULLY INCLUSIVE BALL


A fairy-tale-themed ball has been held in Houghton Le Spring for those living with a range of disabilities, allowing them to experience the razzmatazz of a black tie event.

The Kudos Ball has been hosted for a second time at Rainton Meadows Arena, Houghton Le Spring, for 300 people from across the UK. Service users from Salutem Healthcare facilities travelled the length and breadth of the country to attend the celebration. It is the only known ball of its kind in the country, which provides a fully inclusive and accessible evening to accommodate a range of disabilities.

Salutem Healthcare’s service users have a range of complex needs, living with both physical and learning disabilities. Together with their families and carers, they enjoyed a fully accessible black tie gala, complete with red carpet, musical entertainment and disco.

Colin Welding, regional director for Salutem Helathcare Ltd, who organises the Kudos Ball, said: “Many of our service users have never even worn a tie, let alone been to a black tie event. Most people, during their lives, will get the opportunity to go to an occasion like this. So why shouldn’t our service users?

“That’s the reason we run the Kudos Ball – to give people equal opportunity, so that everyone, for one night, can enjoy the excitement and buzz of a glamorous party.”

John Godden, CEO of Salutem Healtchare Ltd., added: “The Kudos Ball is a fantastic opportunity for everybody, whatever their background or capacity, to enjoy a proper, formal gala.

“At Salutem Healthcare we are determined to make every opportunity available to our service users, because providing care isn’t just about day-to-day support, but about ensuring everybody can live their very best life.”

Care home residents spread joy for festive season

Hope House in Clayton-Le-Moors is supporting Clayton Baptist church in regard to the Foodbank this winter by opening a donation drop off point within the home.

Staff, residents, family members and the public are being encouraged to bring their contributions in to the home to be redistributed to less fortunate families during the colder months, in particular clothing for homeless (gloves, scarves, coats etc) as well as food and nappies and toiletries. 

As part of the initiative, staff and residents at Hope House chose to contribute to Clayton Baptist church Foodbank, supporting those in need at what can often be a more difficult time of year.

Cathy Yates, home manager at Hope House, said: “At Hope House, were proud to be part of our local community. It’s important to all of us at the home that we support good causes in Lancashire. 

“The volunteers at Clayton Baptist church Foodbank (Anne) do an amazing job and we’re pleased to be able to get behind their amazing work.”

Evelyn, 98, resident of Hope House, added: ““I can’t believe that in this day and age, people are still going hungry. 

“We’re pleased to be able to make a contribution, however small, to make sure that nobody in our area is left without food on the table.”

Clayton Baptist Church Opening Times for Foodbank: Every Thursday 17:30-18:30

Hope House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

INGFIELD MANOR SCHOOL CELEBRATES CHRISTMAS FAYRE SUCCESS

Ingfield Manor School, in Billingshurst has hosted its first Christmas fayre boasting a range of festive activities and crafts.

The fayre attracted students, parents and patrons of Ingfield Manor, who all helped to raise more than £2000 for the ‘Friends of Ingfield Manor’.

The most popular attractions were Santa’s Grotto and Santa’s express train, which appealed to all ages. The tombola and raffles were also in high demand, together with the plethora of gifts, handbags, wreaths, jewellery and chutneys for sale on the craft stalls.

The activities and crafts included a silent auction, held for attendees to bid on the enticing cake displays, made specifically by Ingfield Manor students. The ‘crafty corner’ stall displayed contributions, including decorations and Christmas crafts, from the residential students.

Nicola Dodds, principal of Ingfield Manor School, said: “I’m thrilled by the huge success of Ingfield’s Christmas Fayre, all of the activities were fantastic, and we pulled out all the stops to make it extra special for everyone.

“The fayre was thoroughly enjoyed by all and so we have already confirmed a date for the 2020 Christmas fayre, we look forward to welcoming everyone back on Saturday 28November.”

Ingfield Manor School is a non-maintained special school for pupils aged 3–19 with neurological motor impairment such as cerebral palsy. Pupils have a range of abilities and associated learning difficulties arising from cerebral palsy and other disabilities. Some students also have additional needs like visual impairment, hearing impairment and more complex medical needs.

The school is part of the Ambito Education group, managed by Salutem Healthcare, which provides education and support for disabled children and young people, promoting independence, skills and confidence.

Christmas card appeal launched by Swadlincote care home

In the season all about giving, Nether Hall care home has issued an appeal, asking kind-hearted members of the public to send its residents Christmas cards.
The care home, on Nether Hall Road, has launched the Christmas card campaign to strengthen the home’s sense of community and relationship with the local area, as well as being able to display the festive cards around the home. 
As part of the initiative, Nether Hall care home has asked for the public to include a short message about their plans this Christmas inside the card for the residents to read and discuss. 
Arthur 89, resident at Nether Hall care home, said: “I’m really looking forward to receiving the cards and I’m particularly eager to hear about everyone’s plans. Everyone has their own traditions at Christmas, and it will be great to hear about what everyone is getting up to.”
Maxine Fearnehough, home manager at Nether Hall care home, said: “Christmas is always a fun time here at Nether Hall. The home is always full of residents’ friends and families as well as having lots of lovely decoration. 
“We are all looking forward to receiving cards from our local community and can’t wait to display them around the home.” 
You can send Christmas cards to Nether Hall at Netherhall Care Home, Netherhall Road, Hartshorne, Swadlincote, Derbyshire DE11 7AA
Nether Hall forms part of Larchwood Care and is managed by Healthcare Management Solutions. 83% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

EVENT: Care campaign for the vulnerable invites industry professionals to safety in care open day


Care Campaign for the Vulnerable is inviting care sector providers and health and social care professionals to a unique event to highlight how sophisticated camera systems can play a significant role in the safeguarding of vulnerable residents and staff.

The event will offer the opportunity to see live demonstrations of the technology and network with care providers who already have cameras installed in their services to discuss the benefits monitoring brings both in safeguarding and commercially and how privacy and dignity issues are tackled.

Concerns surrounding privacy and dignity in care will also be addressed.

The Safety in Care Open Day will take place on Wednesday 29th January between 12pm and 3pm at the Crowne Plaza Hotel, Gerrard’s Cross, Buckinghamshire.

Jayne Connery, founder of Care Campaign for the Vulnerable, said: “This subject is too important to ignore. The day will enable people working in care to talk with those who have already embraced camera safety monitoring to learn about how it works in practice.

“There will also be live demonstrations of cameras in action and I absolutely believe that everyone who attends will go away convinced that from a safeguarding perspective it is the way forward. Providers will also be surprised to hear of the commercial benefits of installing cameras, reducing the time spent on safeguarding issues and boosting occupancy.”

To book a free place at the Safety in Care Open Day email ccftv.cares@gmail.com

CHRISTMAS CARD APPEAL LAUNCHED BY FEATHERTON HOUSE CARE HOME

In the season all about giving, Featherton House care home has issued an appeal, asking kind-hearted members of the public to send its residents Christmas cards.

The care home, in Deddington, has launched the Christmas card campaign to strengthen the home’s sense of community and relationship with the local area, as well as being able to display 
the festive cards around the home. 

As part of the initiative, Featherton House care home has asked for the public to include a short message about their plans this Christmas inside the card for the residents to read and discuss. 

Pam West, 83, resident at Featherton Hpuse care home, said: “I’m really looking forward to receiving the cards and I’m particularly eager to hear about everyone’s plans. Everyone has their own traditions at Christmas and it will be great to hear about what everyone is getting up to.”

Rachel Freeman, home manager at Featherton House care home, said: “Christmas is always a fun time here at Featherton. The home is always full of residents’ friends and families as well as having lots of lovely decoration. 

“We are all looking forward to receiving cards from our local community and can’t wait to display them around the home.” 

You can send Christmas cards to Featherton House at Chapel Square, Deddington, OX15 0QW

Featherton House is part of Wren Retirement Living and is currently managed by Healthcare 
Management Solutions. 

TYNESIDE CARE HOME CELEBRATES CQC SUCCESS


A Tyneside care home has been praised by the Care Quality Commission (CQC) following its latest inspection by the independent regulator.

Appleby care home, on Military Road, North Shields, was given an overall rating of ‘Good;’ following the CQC inspection.

The CQC judges a care homes on its levels of care, responsiveness, safety, effectiveness and leadership and incorporates comments from residents and their relatives, the CQC then produce a report of their findings.

The report highlighted how people and visitors were consistently positive about staff, who were highly thought of and recognised for their hard work and dedication.

It noted that staff had sufficient time to spend with people so care and support was individual to the person and people were not rushed. 

One visitor told the CQC representatives: "Staff are helpful, friendly, and there's always someone around. Very approachable."

While a relative told them: "Staff do treat [name] with respect and dignity and they are very caring."

Other comments from the inspectors included:

• Staff had time to develop meaningful and trusting relationships with people, their families and visitors. 
• Staff were responsive to people's needs, recognising when people needed support, which was provided in a timely manner and respected people's privacy and dignity.
• People, and family members, were involved in planning care and support. 
• Staff working with other agencies to provide consistent, effective, timely care; supporting people to live healthier lives, access healthcare services and support.

Clare Leonard, Home Manager at Appleby, said: “The CQC’s recognition of the quality of care provided at Appleby and its rating of ‘good’ in all areas is testament to the hard work, dedication, passion and expertise of the staff.

“We all pride ourselves on delivering individualised and person-centred care to enable our residents to have maximum choice and to live as fulfilling a life as possible.

“While we are delighted to have received such a positive inspection, we won’t be resting on our laurels and are always looking at ways to improve.”

Appleby is a dementia residential and nursing care home, which can accommodate up to 55 people.

It forms part of Larchwood Care and is managed by Healthcare Management Solutions. Eighty four percent of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

EPSOM CARE HOME IS OUTSTANDINGLY WELL LED AS RATED BY CQC 

An Epsom care home has been commended by the Care Quality Commission following its latest inspection by the independent regulator.

Linden House, on College Road, was given an overall rating of ‘Good’, with the well-led category being rated as ‘Outstanding’, following the CQC team’s visit.

A CQC report judges a care home on its levels of care, responsiveness, safety, effectiveness, and leadership and includes comments from residents and their relatives.

One person told the CQC representatives: ‘They [staff] treat me so well, they do a wonderful job, and this really does feel like home to me.’

A relative said: ‘Every time I visit the home it is extremely clean. The staff are doing a fantastic job of creating a lovely place for people to live. I am always impressed.’

Comments from the inspectors included: ‘The home was exceptionally clean and fresh. Linden House had been ensuring the highest standards for the prevention and control of infection.’

Staff knew people extremely well. Staff had ensured they knew people and had been given the time needed to build positive relationships with people and their families.’

‘People were supported to access religious services of their choice, both in the home and to visit places of worship. For example, the local vicar attended the home and undertook a service with singing and guitar playing which people had given feedback on and stated this is what they preferred.’

Paula Windmill, home manager at Linden House, said: “We are delighted that the inspectors have recognised the hard work and dedication of the team at Linden House, and have rated us as ‘good’ in all areas. It is a testament to the high quality of service we deliver at the home, and our passion for delivering personalised care.

“We will not sit on our laurels though and will continue to maintain our high standards to ensure a positive outcome at our next inspection.”

Linden House forms part of Wren Retirement Living and is currently managed by Healthcare Management Solutions.

MALSIS HALL RECEIVES CQC REGISTRATION FOR ITS PHASE 1 BEDS


Enhanced Community Healthcare Options Group (ECHO) has received registration from the Care Quality Commission for the first 11 beds at its new Malsis Hall specialist care service.

New services are assessed to check they are likely to be safe, effective, caring, responsive and well-led. The assessments can include site visits, interviews with key managers and a detailed review of how the service will be run.

The Grade II listed building, near Keighley, West Yorkshire has been converted from Malsis School, which closed its doors in 2014, into a care centre designed to provide recovery and rehabilitation for people with mental health conditions. 

Malsis Hall was designed to be a local service for local people and will be accepting referrals from local authorities and the NHS referrals within a 30-mile radius. It is searching in the area for staff to fill the 130 jobs created by the project and aims to use suppliers from within the vicinity of the service. 

The team at Malsis Hall will provide a holistic approach to care, with the person’s care needs reassessed regularly, to ensure that personalised treatment goals are met, and the experience of community living is maximised. 

People using Malsis Hall will be encouraged to develop and maintain social contacts in the area in order to aid their recovery, an initiative ECHO is confident the local community will welcome and support. Close links will be made with local community groups and facilities and this will be reciprocated as Malsis Hall are providing meeting spaces for local groups and football pitches for use by Sutton Juniors.   

Lisa Gardner, service director at Malsis Hall, said: “We are incredibly proud of the service we have created at Malsis Hall and delighted that the Care Quality Commission has acknowledged our hard work and registered the first phase of beds.

“Malsis Hall and its services have been received very positively by local commissioners. We look forward to working closely with them to place individuals who will gain great benefit from our specialist support as they strive towards living as independently as possible.”

Mundy House care home manager celebrates winning manager of the year award


The Manager of Basildon-based Mundy House care home, Josi George, has been announced as The Care Home Registered Manager of The Year in The Great South East Care Awards 2019. Josi has now progressed to joining the winners of the other regional heats in the national final of The Great British Care Awards at Birmingham’s ICC on 20th March 2020.

Following his nomination for The Care Home Manager of the Year, Josi attended an interview panel with the judges of his category, before he was declared the overall winner. Josi was presented with his award at a ceremony the Hilton Hotel in Brighton.

The judges’ comments stated: “Josi is a natural, kind and inspirational leader of a family home. He provides genuine heartfelt care alongside his team. He has a supportive approach to staff, residents and relatives who are all very lucky to have him as their manager and should be very proud of what he does.”

The home has celebrated a variety of accolades; in the last three years, it has won three of the awards, known as “The Prospers”. In 2016 it scooped the Culture is the Key and UTI Prevention Awards, in 2017 it won the Unsung Hero Award and last year, manager Josi was recognised with the Outstanding Leadership Award.

Mundy House care home registered manager, Josi George said: “I am honoured to receive an award for our great work at Mundy House, especially from such a prestigious awards ceremony. My heart was racing when they announced the winner, I was elated.
“I feel that I have achieved something great for our home, I received the award on behalf of all the Mundy House staff and residents. I was so proud to receive an award in front of more than 500 people.”

Mundy Care Home forms part of Larchwood Care and is managed by Healthcare Management Solutions. 84% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 





Care home residents collect sweet treats for local hospital


Residents and staff at Harmony House care home, Nuneaton, are getting in the Christmas spirit by starting a collection for selection boxes which will be delivered to George Eliot Hospital.

Members of the public, as well as staff, residents and their families, are invited to bring their donations to the home’s reception, ready for deliver to local children. Harmony House aims to collect at least 70 sweet treats for the hospital as it can see up to 70 children in its A&E department per day. 

The initiative was started as a way for the residents to give back to the community and spread joy in the upcoming festive season. 
Karin Scott, home manager at Harmony House, said: “As a home, we like to ensure that we’re part of our local community and the Christmas season is a great time to spread joy in our own way. 

“Our staff and residents chose to collect selection boxes for children in hospital as hospitals can be a very daunting place when you’re younger. A little chocolate or sweet can be a great pick-me-up and just what you need to brighten your day.”

Tony Wright, resident at Harmony House, said: “A trip to hospital isn’t fun at any age, especially when you’re little and even more so over Christmas. I’m so please to be involved in this campaign and hope our selection box delivery brings a smile to children’s faces.”

Harmony House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 84% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

Care home residents spread joy before festive season


Cranford care home in Aberdeen is supporting Community Food Initiatives North East (CFINE) this winter by opening a donation drop off point within the home.

Staff, residents, family members and the public are being encouraged to bring their contributions in to the home to be redistributed to less fortunate families during the colder months, in particular non-perishable items.

As part of the initiative, staff and residents at Cranford chose to contribute to CFINE Foodbank, supporting those in need at what can often be a more difficult time of year.

Michelle Paterson, home manager at Cranford care home, said: “At Cranford, were proud to be part of our local community. It’s important to all of us at the home that we support good causes in Aberdeen. 

“The volunteers at CFINE Foodbank do an amazing job and we’re pleased to be able to get behind their amazing work.”

Edna Mathews, resident of Cranford, added: ““I can’t believe that in this day and age, people are still going hungry. 

“We’re pleased to be able to make a contribution, however small, to make sure that nobody in our area is left without food on the table.”
Community Food Initiatives North East is open on Monday - Friday at 10am – 4pm.

Cranford care home forms part of Larchwood Care and is managed by Healthcare Management Solutions. Cranford is regulated by the Care Inspectorate and is rated 4s “good” in all areas. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give”.
 

Care home residents spread joy for festive season

Chaplin Lodge in Wickford, Essex, is supporting Wickford Salvation Army Foodbank this winter by opening a donation drop off point within the home.

Staff, residents, family members and the public are being encouraged to bring their contributions in to the home to be redistributed to less fortunate families during the colder months, in particular toiletries and dried and tinned goods.

As part of the initiative, staff and residents at Chaplin Lodge chose to contribute to Wickford Salvation Army Foodbank, supporting those in need at what can often be a more difficult time of year.

Jackie Gray, home manager at Chaplin Lodge, said: “At Chaplin Lodge, were proud to be part of our local community. It’s important to all of us at the home that we support good causes in Wickford. 

“The volunteers at Wickford Salvation Army Foodbank do an amazing job and we’re pleased to be able to get behind their amazing work.”

Mary Russell, 82, resident of Chaplin Lodge, added: “I can’t believe that in this day and age, people are still going hungry. 

“We’re pleased to be able to make a contribution, however small, to make sure that nobody in our area is left without food on the table.”
Wickford Salvation Army Foodbank is open on Thursday 10am to 12:30pm every week

Chaplin Lodge forms part of Larchwood Care and is managed by Healthcare Management Solutions. 84% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

HAPPY HALLOWEEN FROM WHITBY HOUSE CARE HOME

Local boys and ghouls from Ellesmere Port joined residents at Whitby House care home for spooky Halloween celebrations.

The home, on Pooltown Road, planned a range of activities to keep their young visitors entertained including decorating scary cakes, pin the eye on the witch and dance games to Halloween-themed tunes.

Angela Earlam, home manager at Whitby House, said: “It was wonderful to have the children with us for the day. Seeing them interacting and forming friendship with the residents was lovely and they all looked fantastic in their Halloween costumes!”

Rose Bowen, resident at Whitby House, said: “I had a great day at the Halloween party with the local children. The outfits were brilliant, and I really enjoyed getting dressed up myself.”

Whitby House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 84% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

Care Campaign for the Vulnerable hosts ‘Question Time’ debate 


Care Campaign for the Vulnerable is hosting a ‘Question Time’ style debate addressing the need for adopting safety monitoring in all UK care homes.

A panel of experts from across the sector will discuss the arguments for and against safety monitoring and answer questions from the audience.

The event, sponsored by Care Protect, takes place on Tuesday 29th October 2019 at 6pm at the Crown Plaza Hotel, Gerrards Cross, Buckinghamshire. It will be chaired by Simon Parker, The Care Home Coach.  

Sector specialists on the panel include Professor Martin Green OBE of Care England and Professor Graham Stokes, Memory Care Director at HCONE.

The full list of panellists is listed on this link:
 https://www.carecampaignforthevulnerable.com/news/836/care-campaign-for-the-vulnerable-to-host-a-question-time-theme-on-safe/

Jayne Connery, founder of Care Campaign for the Vulnerable, said: “This is a far too important subject to sweep under the carpet. We have organised this debate because is vital to keep the safety of our most vulnerable in the spotlight. The panellist are all very experienced and knowledgeable within the sector and I 

“Care Campaign for the Vulnerable has been campaigning for safety monitoring for a number of years now, and every day I am contacted by families with concerns about the care of their loved ones.

“There are so many good people working in the sector and monitoring protects them as well as residents. I anticipate a lively debate!” 
To attend and deliver a question to the panel then please email ccftv.cares@gmail.com
 







MALSIS HALL CELEBRATES GRAND OPENING 


Enhanced Community Healthcare Options (ECHO) is celebrating the grand opening of its new specialist care facility, Malsis Hall, in Glusburn.

Paul Shevlin, Chief Executive of Craven District Council planted a cherry tree in the grounds to mark the occasion. 
The Grade II listed building has been converted from Malsis School, which closed its doors in 2014, into a care centre designed to provide recovery and rehabilitation for people with mental health conditions. 

The service, which will be accepting referrals from Local Authorities and the NHS within a 30-mile radius, will create 130 jobs in the local area.

Guests at the opening ceremony were given a tour of the facilities, which include residential suites and apartments, communal areas, community meeting rooms, three sports pitches and a sports pavilion. 

Lisa Gardner, Service Director at Malsis Hall said: “We were delighted to welcome Mr Shevlin to officially open Malsis Hall. It’s a beautiful historic building with some fantastic amenities which we hope will become a hub for the local community.”

Andrew Shelton-Murray, Director of ECHO, said: “Renovating Malsis School into a specialist care facility has been a labour of love for our team. We are delighted that it’s now opened to receive referrals, and ready for local residents to come along and visit us, to make use of our meeting rooms and sports pitches. 

“We’re also pleased to have been able to create 130 jobs for people in the region. Our aim has always been to provide a local service for local people by local people, and I’m happy to say that we are achieving this already.”

Paul Shevlin, Chief Executive of Craven District Council, said: “I’m delighted to see this magnificent Grade II listed building brought back into use for such a worthy cause. This new centre will benefit many people and provide employment within Craven. 

“It’s also fantastic that Craven District Council has secured the retention and upgrade of the surrounding playing fields and clubhouse to provide brilliant new football facilities for Sutton Juniors and other community football clubs in the area.”


Nuneaton care home manager in sky diving fund raiser

Karin Scott, home manager at Nuneaton care home, Harmony House, is preparing for a breath taking sky dive to raise money for the residents’ fund.

Harmony House care home based in Chilvers Coton, Nuneaton is raising money to purchase a sensory interactive table for the residents. 

Karin said: “At Harmony House all of our staff work closely with our residents, their families and the wider community to ensure they all have a positive and enriching care experience.

“The table is designed to stimulate the mind and to encourage movement. All residents will be able to benefit from the interactive projector as it can be used on table tops and beds.

“I have somehow managed to ‘volunteer’ to do a tandem skydive to raise funds for the sensory table and for the Lennox Children’s Cancer fund. Although I’m excited and nervous about the actual jump I’m sure it will all be worth it.”

The tandem skydive will take place, hopefully in the morning of Wednesday 23rd October at Langar Airfiled, Nottingham.

Donations can be made here: https://www.goraise.co.uk/harmonyhouse/ 
https://www.justgiving.com/fundraising/Karin-Scott1

Harmony House Care Home forms part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

BAFTA WIN FOR CARDIFF’S INCURABLE OPTIMIST

A documentary about a Cardiff care home resident has scooped a BAFTA Cymru.

The Incurable Optimist, which aired on BBC 2 Wales in March, tells the story of 24-year-old Amy-Claire Davies who, despite living every day in pain and fear of sudden death, retains overwhelming positivity and hope for the future.

Originally from Swansea, Amy-Claire, who was born with an unknown genetic disease, spent some time during her earlier years at Ty Hafan children’s hospice, where doctors thought she would die, before latterly moving to Lewis Martin Court, Cardiff, where she currently lives. The documentary gives an insight into her optimistic outlook on life living with her complex medical needs.

Speaking after the BAFTA awards ceremony, held at St David’s Hall, Cardiff, Amy-Claire, said: “I am absolutely ecstatic about Team Incurable Optimist’s win at BAFTA Cymru; Mei and Gwen absolutely deserve to have their hard work recognised. They’ve poured their heart and soul into the documentary, and it shows. I’m so proud of their work, and so lucky to be their friend first and foremost.
“We told this story, I told this story, for all the people out there, especially the young adults, who wake up every day and try to get on with living their lives despite knowing that day could be their last.

“I’m delighted that BAFTA Cymru has given recognition to our story, and hope they continue to recognise stories about people with disabilities and especially people under palliative care.

“I’m so grateful to Salutem and Lewis Martin Court for allowing us to film; I couldn’t have told my story without their support. The documentary shows what a truly fantastic place Lewis Martin Court is, and how it’s full of love and care.”

The Incurable Optimist was filmed in and around Cardiff, including at the Salutem Healthcare residential care facility, Lewis Martin Court, where Amy-Claire lives. Lewis Martin Court is a residential care home with nursing for disabled adults who have a range of complex needs and learning difficulties and focuses on supporting residents to build capacity and lives an independently as possible.

The documentary’s director, Mei Williams, was recognised for the project, winning the BAFTA Cymru for Director: Factual at the 2019 BAFTA Cymru awards, announced on 13 October 2019.

Martyn Heginbotham, managing director (south division) at Salutem Healthcare, added: “Amy-Claire has an extraordinary and inspiring story to tell. The documentary was a triumph in highlighting the reality of living with a debilitating condition while living life to the full.”
John Godden, CEO of Salutem Healthcare said: “Amy-Claire is an inspiration to us all. She is able to provide a wonderfully eloquent narrative on how it feels to have reliance on care support. Her words have enabled us to better understand how best to support residents and service users in homes like Lewis Martin Court where the team do an amazing job. A much deserved award for an insightful, brave documentary.”


CARE HOME WORKERS CLOCK UP ALMOST 60 YEARS OF SERVICE


Three staff members at Muirton House care home in Blairgowrie have been presented with long service awards in recognition of their, almost 60 years, of dedicated service.

Pearl Kerr has worked as a carer at the home for 27 years, while Gill Rennie has served as home administrator for 17 years, and Arlene Palmer, head cook, has been at Muirton House for 15 years.

Catherine Russell, Care Home Manager, said: "There have been many changes in the home over the last 30 years and the staff have adapted admirably to this.

“These staff, along with others who have given a lot of years of service, are dedicated to Muirton House and will help out at any time to ensure the comfort and safety of our residents. Having staff who know the home well helps with continuity of care, especially for those residents who are frail or have dementia.”

As a thank you for their years of hard work, all three staff members were presented with vouchers for Victor and Sons Jewellers in Blairgowrie.

Tony Stein, CEO of Healthcare Management Solutions, which manages Larchwood Care homes, said: “The individuals that contribute to delivering the top quality care in our resident’s homes are our life blood. They are what make our services a genuine ‘home from home’. Pearl, Gill and Arlene are shining examples of the dedication and commitment shown by carers across the country and we are all incredibly proud to work alongside them.”

Muirton House is regulated by the Care Inspectorate and is rated 5s, “very good”, in all areas. Across the Larchwood portfolio, the regulator ratings reflect the exceptionally high standards of care given and the drive of every team member to continually improve the care they give”.

DROITWICH CARE HOME SUPPORTS LOCAL COMMUNITY THROUGH FOOD BANK COLLECTION 


Ravenstone care home in Droitwich is supporting the local community by collecting a harvest food parcel for the local foodbank. 

Josie, a resident at the care home, which is based on St Andrews Road, has delivered the hamper to Droitwich Spa foodbank.

The foodbank at Droitwich Baptist Church is a project founded by local churches and community groups, working together towards stopping hunger in the local area. It has around fifty volunteers who regularly help out in the foodbank centre and or warehouse. It covers Droitwich Spa and the surrounding area.

Wendy Stokoe, registered manager at Ravenstone care home, said: “The staff and residents of Ravenstone have put together this hamper because we feel strongly connected to our local community. The volunteers at the foodbank do an amazing job and we’re pleased to be able to help.

“We’re pleased to be able to make a contribution, however small, to make sure that nobody in our area is left without food on the table.”

The foodbank at Droitwich Baptist Church is open on Tuesdays 12:30-14:30 and Fridays from 14:00-16:00. To find out more, visit: https://droitwichspa.foodbank.org.uk/

Ravenstone forms part of Larchwood Care and is managed by Healthcare Management Solutions. 84% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 


HAMILTON CARE HOME IS BRANCHING OUT WITH YARN BOMBS

A Hamilton care home is entering into the spirit of beautification and fun with residents by organising a yarn bombing tree.

Yarn bombing started when a sewing shop knitted a sleeve for a door handle as a marketing gimmick. These colourful displays brighten up urban areas of the world and have now expanded to telephone poles, socks on statues, bike racks and trees.

Avonbridge care home, on Old Avon Road, is creating its own yarn bombing tree and is encouraging people to create and send colourful additions to make the tree bright and beautiful during the autumn and winter months.

Kelly O’Neil, Activities Co-ordinator at Avonbridge Care Home, said: “As the days draw in we like to keep our residents cheery and bright with stimulating and colourful decorations.

“This is very important for mental health especially in the winter months.”

Avonbridge have received its first parcel of yarn bombs for its tree, all the way from Leeds. Hopefully it's the first of many.

Yarn bombs for the tree can be sent to Avonbridge Care Home 50 Old Avon Road, Hamilton ML3 7BT

Avonbridge care home forms part of Larchwood Care and is managed by Healthcare Management Solutions. 84% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average.

CARE PROTECT EXPANDS INTO REPUBLIC OF IRELAND FOLLOWING RELEASE OF SHOCK SAFEGUARDING FIGURES  


Care Protect is expanding its international reach with the establishment of an office in Dublin.

The north-east headquartered company, which operates its monitoring hub from Belfast, employing more than 30 people, currently works in the care sector in the UK and Australia.

Care Protect combines the use of the latest camera and secure cloud technology with monitoring undertaken by the team of highly experienced, independent experts. With the prior consent of residents and their next of kin, or consent following a best interest assessment, the system helps to safeguard and protect adults and children in health and social care settings.

Freedom of Information figures from the National Safeguarding Office show that in 2016, the Safeguarding and Protection Teams received 7,884 notified safeguarding concerns from health and social services. In 2017, this figure rose to 10,118, with 2018 statistics due to be published in September but indicating another increase with more than11,000 concerns notified. 

Care Protect is keen to move into the Republic of Ireland care sector to help drive the improvement of standards and protect staff that may be falsely accused of abuse.

Services in the United Kingdom utilising the system have reported tangible results including increased occupancy, sustained improvements in care delivery, declining agency expenditure and on average a 24% reduction in safeguarding events.

In 2018 Care Protect opened a base in Australia and partnered with the South Australia state government in a pilot programme which will see the system installed in at least five of its state-run aged care facilities.

Scott Sterling, who established the Australian operation, will relocate to Dublin to head the new division.

Scott said: “Our monitoring team is established in Northern Ireland and the next logical step is to bring the Care Protect system to care providers in the Republic.

“Results have shown a greatly reduced number of safeguarding incidences in one of the UK’s largest mental health providers, and elderly care providers report a similar pattern, together with greater occupancy, lower staff turnover and savings in the use of agency staff.

“I am looking forward to working with providers in Dublin and across the country to demonstrate the benefits of Care Protect.”







CHESTERFIELD CARE HOME EMBRACES NEW SAFEGUARDING CAMERAS


Ashgate House in Chesterfield has partnered with Care Protect to install camera surveillance to improve its residents’ experience and safety. 

Care Protect combines the use of the latest camera and secure cloud technology with monitoring undertaken by the team of highly experienced, independent experts.  
While cameras are also installed in bedrooms, these bedroom cameras will be not be activated unless prior permissions have been sought from the relevant people. 

Almost 240 safeguarding referrals were made from elderly care services by care home staff in Derbyshire in 2016/17 and 2017/18 (Freedom of Information).

Every safeguarding referral incurs costs, which could be substantial. For the council this will include considerable time and resources spent investigating the issues and for the care provider it can involve employing agency staff to cover for a suspension. This can also impact on the quality of care.  

The north-east headquartered company, which operates its monitoring hub from Belfast, employing more than 30 people, currently works in the care sector in the UK and Australia with ambitious plans to expand nationally and internationally.

Brian Rosenberg, director at Ashgate House, said: “This is a positive addition to our home, and I am really pleased to offer this service to our residents and their families. 

“This addition of CCTV will allow us to continue to provide exceptional levels of care in new and innovative ways and is something I hope more care homes get on board with. 

We want residents and families to be completely comfortable with the cameras and assure them that although cameras are installed in bedrooms these will not be turned on without express permission of the resident or the person who has authority to act on their behalf.”

Ben Wilson, Business Development Director at Care Protect, said: “Brian and his team have recognised the importance of embracing new technology to improve safeguarding for both residents and staff.

“The majority of the safeguarding concerns could be dealt with quickly and efficiently if CCTV were used across the care sector. 

“Too often, the most vulnerable in society are left at risk of abuse and exploitation. It is beholden to us all to work proactively to ensure that our parents and grandparents can live with dignity.

“Cameras that capture ‘incidents’ in real time and alert an independent monitor who can review the matter almost contemporaneously and use their expert judgement to escalate it to the home manager for further action or reporting to the authorities, if necessary, can provide irrefutable evidence of poor care practice, or abuse.       

“Cameras will never be a substitute for adequate staff numbers, supervision or training. However, independently monitored cameras can highlight both good and poor practice, which can then be addressed to refine training and drive up standards of care and ensure safety.

“Combining the use of state-of-the-art technology with the judgement of professional experienced people, surveillance need not be a ‘Big Brother is watching you’ scenario but something that can be embraced as key to offering peace of mind and high-quality standards of safeguarding.”

Ashgate House Nursing and Residential Home provides care for older people living with dementia.

Moley’s tractor run returns to raise funds for Birmingham day centre

Suckley Tractor Club’s annual Moley’s Run returns for its fifth year.

On Sunday 20 October more than 40 vintage tractors are expected to take to the country roads of Herefordshire in a 60 mile roundtrip, raising money towards a new sensory room for Blue Cedars, a specialist day centre for adults with learning difficulties. 

Vintage tractor enthusiasts will set out from a local farm on 
their vehicles dating from the 1930s to the 1980s, before embarking on the journey which will culminate with a ploughman’s feast and jam session at the Cross Keys in Suckley. 

Alan “Moley” Spears, estates manager (south) for Salutem Healthcare, who organises the run and after whom it is named, said: “Most local farmers have nostalgic, vintage tractors from a bygone age in the barn. Many are up and running but not used very much as in today’s farming world, tractors are twice the size and four times the power, the implements are that much bigger.

“The company I work for, Salutem Healthcare, runs a fantastic day care centre for adults with learning difficulties in Birmingham called Blue Cedars, and I thought it would be great to support expansion of their already fantastic facilities.”

There is a £10 charge per tractor to participate. For more information, or to register interest in joining Moley’s Run, contact Alan “Moley” Speers on 07562604560 or at alanspeers@me.com 


PAWSITIVELY SWELL PARTY FOR MAN’S BEST FRIEND AT PLYMOUTH CARE HOME

Bull Point residential care home in Plymouth has hosted its own version of Crufts, to celebrate the birthday of one of its canine residents.

Holly the Shih Tzu, who belongs to Jodie, turned 8 recently, and to celebrate the occasion, staff and residents organised a dog show in her honour. Staff members and their dogs were invited to the event which was styled on internationally renowned Crufts.

The team arranged for an authentic dog show experience, by awarding rosettes, and giving prizes for categories such as ‘best in show’.

Bull Point in Barne Barton, Plymouth, is a specialist provider of residential services for people with an Autistic Spectrum Disorder with or without associated learning disability. The property is registered for up to five service users and is operated by Modus Care Group, part of Salutem Healthcare.

Sharon Field, registered manager of Bull Point, said: “The dog show was a fantastic opportunity to get together and have a bit of fun.

“At Bull Point, we’re absolutely committed to delivering first rate care and enabling our service users to live their very best lives.

“Pets can play a huge role in providing comfort and stimulation for those living with complex needs, so we also have two sensory cats at Bull Point.”

Jodie, Holly’s owner, said: “Holly had a fantastic birthday; it was great fun to get together and meet everybody’s dogs. We are already looking forward to next year!”

NEW CARE HOME HAIR SALON IS A CUT ABOVE THE REST


Wordsworth House care home in Burnley has officially opened the doors to its new hairdressing salon.

The salon was launched at a grand opening event on 20 September, with bubbly and nibbles. Residents will be able to visit the new facility for all their hair dressing needs.

Debbie Marples, home manager at Wordsworth House, said: “Our new salon is fantastic! We’ve been so lucky to have brilliant support from the local community who have really rallied behind the project.”

The salon chairs and hood dryer have been donated by REM UK salon furniture shop in Nelson and Paintwise Painting and Decorating in Bacup volunteered time to put up a bespoke mural, designed by a specialist dementia signage company.

The room was previously used as a bar for residents but was seldom used, so residents elected to have their own hair salon instead.

Blanche Cryer, 95, a resident at Wordsworth House, said: “Having our very own salon at Wordsworth House makes getting your hair done a lovely experience, just like going to the hairdressers in town.

“Going in for a natter and a pamper makes me feel a million dollars!”

Home manager Debbie Marples, added: “At Wordsworth House we do everything possible to make our residents feel comfortable and afford them all the creature comforts.”

Khawar Mahmood, Head of Purchasing at REM UK Ltd, said: “After making contact with Debbie, we were able to establish what they needed to finish the salon. We have donated the equipment for free and are really honoured to have helped the residents out.”

Wordsworth House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average.

NEW FRAGRANCE-FREE AIR & FABRIC FRESHENER ELIMINATES CARE HOME ODOURS WITH NO MASKING FRAGRANCE

A new air and fabric freshener is aiming to transform the care home environment for residents and staff. Oderase Fragrance-Free Open-Plan Living Odour Erasing Spray can effectively eliminate smells from the air and fabrics without any need for masking fragrance – removing lingering odours, without leaving a heavy fragrance behind. It is approved by Allergy UK.

Oderase Spray for Air & Fabrics, along with its complementary Oderase Bathroom Spray, is the first and only fragrance-free, odour erasing spray for air and fabrics in the UK market. It utilises a new patented technology, developed by scientists and innovators at Aqdot, a company originally spun out of the Cambridge University, to instantly and efficiently eliminate bad smells. Put simply, it captures bad odour molecules. The bad odour molecules in the air are quickly attracted to the Oderase odour eliminator, which in turn captures the bad odours and erases them from the air.

The company is commercialising the technology through Oderase products at www.oderase.co.uk and is also supplying its patented technology AqTMFresh Professional under License & Supply agreement to cleaning product manufacturers.

Mark Wrighton, Marketing Leader at Aqdot, said: “All too often air and fabric fresheners leave behind an overpowering scent that can actually be quite unpleasant, as they target specific odours and then cover them with fragrance. Oderase is a highly effective odour eliminator powered by our proprietary technology, which needs no masking fragrance.

“Residents in care homes can spend a significant amount of their time in enclosed environments, where air quality is not always the best, so having the option of purchasing an Air & Fabric freshener spray that is fragrance-free, non-toxic and non-aerosol is a significant step forward.”

Nuneaton care home worker wins catch of the day at memorial fishing competition


Harmony House Care Home based in Chilvers Coton, Nuneaton is celebrating the success of handy man, Martin Moore, at a fishing competition held in memory of one of its residents, Dennis Armitage.

To celebrate his lifelong love of fishing the memorial, Dennis the Fish Armitage Trophy fishing competition, was held over two lakes the Heron and the Grebe, one of which Dennis used to own. Martin fished on the Grebe, winning the cup with a combined weight of 164lbs.

Dennis’ brother, Pete Armitage said: “We are a big family and Dennis had many pals in the fishing community. We decided the best memorial to Dennis’ life was to hold a fishing competition.”

Martin, the handy man at Harmony House, said: “I was delighted to win the ‘biggest overall catch of the day’ prize. It’s a great trophy and the competition was a fitting tribute to Dennis.”

Karin Scott, home manager at Harmony House, said: “At Harmony House all of our staff work closely with our residents, their families and the wider community. It is heart-warming to see the success of the fishing competition and its celebration of Dennis’ life.”

Harmony House Care Home forms part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 








MAKING A SONG AND DANCE HELPS BUPA SECURE IT’S NINTH OUTSTANDING HOME


• A line dancing club and residents’ choir were among the activities which helped Bupa Aylesham Court clinch ‘Outstanding’ status
• Inspectors also praised colleagues for treating residents with great kindness and respect
• Bupa now has nine ‘Outstanding’ homes, equivalent to 7.4% of it’s portfolio

Bupa has secured its ninth ‘Outstanding’ care home, following an unannounced inspection of Bupa Aylesham Court in Leicester. 

The move means that 7.4% of Bupa’s homes are now rated as ‘Outstanding’ by the Care Quality Commission (CQC), compared to a national average of 3% of homes across England. 

During their unannounced visit CQC inspectors were especially impressed by home’s dedication to helping residents live their best lives. Their report celebrates the team for providing “care and support that not only met their care and support needs, but also their social, cultural and spiritual needs”. 

The regulator also noted that residents “were treated with great kindness and fully respected by the staff who supported them.” 

Speaking of the result, Kate O'Sullivan, Home Manager at Bupa Aylesham Court, said: “We’re absolutely thrilled by the news! I’ve always known that we had something special at the home, but to achieve an ‘Outstanding’ rating really marks the gold standard. I’m so proud of my team too, as I know that every single one of them plays such a tangible role in the home’s success.”

Joan Elliott, Managing Director for Bupa Care Homes, added: “This is fantastic result for everyone at the home and continues a hugely successful year for Bupa. Twelve months ago we had two Outstanding homes and today we’re celebrating our ninth. It’s taken a lot of hard work from our teams, but the results speak for themselves. 

“While I’m not surprised to see Aylesham Court ranked amongst the best in England, I am delighted that the inspectors got to see just how far the team goes to make our residents smile every day. Congratulations all!”

In the report, the team at Bupa Aylesham Court were praised for the wide range of activities they provided for residents, including line dancing sessions and a regular residents’ choir. 

Originally launched in June 2018, the home’s choir proved an instant success and now has a host of regular attendees. In addition to regularly singing within the home, the group has also performed as part of an musical show for audiences at local college. 

Talking about the activities, Kate added: “There’s a misconception that life in a care home is boring, so we’re doing everything we can to bust that myth! The line dancing classes were a personal favourite and a great way of keeping residents happy and healthy. Just because you’re in your 90s doesn’t mean you can’t dance – it’s about adapting the activities so everyone can get involved.”

Elsewhere in their report, inspectors praised the home for their collaborative approach to care, noting how “people and staff were empowered to voice their opinions, and the management team always responded to comments put forward”. 

For example, in one meeting held, people said they’d enjoy food taster sessions and a knitting club, both of which had subsequently been introduced at the home. Elsewhere residents were asked to help choose the wallpaper and furnishings for a communal area, before enjoying a shopping trip to help purchase them. 

In another example, the home was caring for a resident whose son was getting married. As she was too unwell to leave the home, colleagues arranged for her to join the celebrations virtually, by setting up a Skype service.

Regulators also noted that “staff were extremely motivated and proud to work at the service” and regularly went above and beyond. They also praised the home’s understanding of the importance of food and nutrition. In one example, the report cites how the home’s chef - Michael D’Souza – supported a resident to enjoy foods that were culturally important to her, both making things himself and purchasing specialist dishes from a nearby curry house. 

Elsewhere the home introduced picnic boxes for residents who were struggling to maintain their weight, which were full of nutritious foods for people to snack on during the day, and also organised regular cheese and wine evenings which were popular among residents. 

Located on Hinckley Road in Leicester Forest East, Bupa Aylesham Court provided care for up to 60 residents and provides both long-term and short stay care. In addition to an ‘Outstanding’ rating from the CQC, the home also has a rating of 9.8 out of 10 on carehome.co.uk, based on independent reviews from residents and their families. 

CODDINGTON CARE HOME GREENFEST RAISE MORE THAN £400 FOR HOMELESS CHILDREN

Greenfields Residential Care Home in Coddington held Greenfest last month, to raise funds for El Shaddai Charitable Trust, which provides support to thousands of children living on the streets of India.

The specialist care home for adults with learning difficulties and autism threw open its doors to welcome the community to its inaugural, annual fundraising festival. The event included fun activities for all the family, with a range of hot food, ice creams, games, music, bouncy castles and much more.

Lauri Smith, manager of Greenfields, said: “As a service, we want to be able to give back, and we can do this with involvement from our local community. I have personal experience of working with El Shaddai Charitable Trust and the incredible work they do in Goa.

“Greenfest was fantastic! We had a great day with a brilliant turn out from the local community.

“We also raised £410 for the charity and we cannot wait to do this again, it’s been a brilliant opportunity and the feedback from families was amazing.”

El Shaddai Charitable Trust is as UK-based charity, which supports the running of orphanages and children’s homes in Goa, providing a comfortable, residential environment for children who would otherwise be living on the streets.

Martyn Heginbotham, managing director (south) of Pathways Care Group, part of Salutem Healthcare, said: “Greenfest was a fantastic event, for a great cause.

“At Salutem Healthcare, we’re committed, not just to providing high quality care, but to running facilities which are integral to the local community.”

Droitwich care home pen pals – shaking their pompoms

Residents from Ravenstone Care home, on St Andrews Road, have been making personalised ‘'pompom key rings', as thank you presents, for their pen pal chums at nearby Chawson Community First School.
The Ravenstone pen pal scheme was created to ensure residents stay connected with the local community as there are many proven benefits to positive engagement with younger generations.
The residents now have more than 20 pen pals at the school and were invited to a special assembly just before the end of the summer term.
Wendy Stokoe, the manager of Ravenstone care home, said: “We were delighted to be invited to the school and meet our penfriends. 
“With the school breaking up for summer holidays, our residents decided to make the children a personalised 'pompom key ring' each as a thank you.
“Residents have loved writing and receiving letters from the school children over the last school year.”
The children entertained the residents with an assembly show including singing, telling jokes and gymnastics, and chatted with their creative pen pals.
Nicola Peck, Deputy Head teacher at Chawson First School, said: “Our children enjoyed entertaining and interacting with their pen pals.”
The Ravenstone pen pals are enthusiastically looking forward to sharing more letters in the new school year.
Ravenstone forms part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

Football crazy care home residents kit out primary school team


Residents at Kingsgate Care Home are top of the league with Long Calderwood Primary School after supplying football strips for both the girls and boys team.

Gina de’Lara, manager of the East Kilbride care home, accompanied by Kathleen Crymble activities coordinator and resident, John Keilly, visited the sponsored school for the official handover of the strip.

Kathleen said: “As a former football player, John loved the interaction with the children and the children were excited to wear the new strips. 

“Mr McGeehan, the PE teacher, thanked us for the strips and he will keep us up to date on the football matches and results.”

Kingsgate Care Home forms part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 








Taunton care home breaks open the popcorn at new cinema room


Oake Meadows Care Home, in Taunton has officially opened its brand new cinema room and called it ‘Meadows Movies’.

Residents had requested a designated cinema for the home and it seems the Blue Fairy from Pinocchio was listening, they Wished Upon a Star and their dreams came true when the brand new room was officially opened.

Toy Story took cinema viewers to ‘Infinity and Beyond’ and they could ‘Rewrite the Stars’ with The Greatest Showman.

Katrina Ball, home manager, said: “We are thrilled to have the magic of the movies arrive at Oake Meadows and residents are enjoying the full experience with soft drinks and snacks.

“It’s all about the Oake Meadows family getting together and having a good time.”

Frank Cavanagh aged 84, a resident at Oake Meadows, said: “I can’t believe how wonderful the room is, Hollywood entertainment can be with us every day!”

Oake Meadows, provides residential care for up to 105 people making a significant contribution to the Taunton community, particularly for people with dementia and learning disabilities. 

Oake Meadows, Taunton is part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average.

BASILDON CARE HOME SETS SIGHTS ON FOURTH AWARD WIN

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Mundy House care home in Basildon has been nominated for an Essex Care Sector Award for the fourth year in a row, having triumphed in multiple categories since 2016.

Over the last three years, the home has won three of the awards, known as “The Prospers”. In 2016 it scooped the Culture is the Key and UTI Prevention Awards, in 2017 it won the Unsung Hero Award and last year, the registered manager Josi George was recognised with the Outstanding Leadership Award.

Josi George, Home Manager at Mundy House, said “We are delighted to have been nominated for another Essex Care Sector Award this year. The awards are testament to the hard work and commitment of the whole team at Mundy House, who work tirelessly every day to make sure our residents live their best life.”

The Essex Care Sector Awards celebrate the best of care in Essex demonstrated through innovation, achievement and outstanding contribution. There are 16 awards up for grabs and the awards are open to all providers who deliver a care service to adults in Essex County Council's Local Authority area. The winners will be announced at a gala event on the 26th November 2019.

Josi added: “We’re really looking forward to the event in November and to finding out if we have been successful for a fourth year on the trot!”

Mundy House forms part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average.

Supercentenarian Grace Jones remembered as Broadway care home launches award on heavenly 113th birthday 

HC-One’s Brompton House care home in Broadway, Worcestershire, was honoured to launch the Grace Jones Award, in memory of the former oldest living person in Britain on what would have been her 113th birthday.
 
Grace’s family, friends and staff at Brompton House were keen to remember the supercentenarian, nicknamed Amazing Grace, on what would have been her 113th birthday. 
 
Born in Liverpool on 16 September 1906, Grace Jones lived through two world wars, the reign of five monarchs and all three London Olympics. Her secret to long life was enjoying a drink of whiskey and water every night before she went to bed. 
 
Friends and family have joined together at Brompton House for a birthday party in memory of Grace, filled with colour, sparkles and balloons as they know she would have wanted.  
 
Entertainment on the day included a performance from Grace’s daughter, Deidre McCarthy, who played a number of Grace’s favourite songs on the piano. 
 
Colleagues at Brompton House also decided to launch the Grace Jones Award at the memorial party, which is a new annual ‘positivity in care’ award, for any member of staff who demonstrates Grace’s love for life and sheer positivity. The award will be presented to a deserving winner on Grace’s birthday each year. 
 
Grace’s daughter, Deidre McCarthy, presented the award to the first ever winner, Holly Armstrong, Wellbeing Coordinator at Brompton House. As part of the award, Holly received a cash prize and afternoon tea at Buckland Manor, which was organised by Deidre. 
 
Zoe Miller, Home Manager at Brompton House, said: “Grace was a truly amazing and inspiring lady who touched the lives of so many living and working here at Brompton House. 
 
“Grace was such a positive influence to many of her fellow residents, never failing to put a smile on people’s faces, so we were delighted to have launched the Grace Jones Award to put a smile on people’s faces in memory of such an amazing lady.” 











HEREFORD SUPERHERO TRI PARTICIPANTS HAVE SUPERPOWERS

First Key Hereford, a supported community living service, have become TV stars after taking part in the UK’s only disability sport series Superhero Tri.

The Channel 4 show, 60-minute Superhero Tri, presented by author and broadcaster Clare Balding, saw a team of superheroes and their sidekicks, swim, bike and run a para-tri event, at Dorney Lake near Eton.

Twelve teams from First Key Hereford, their friends and families took part in Superhero Tri, proving themselves as everyday superheroes.

First Key Hereford provides support at home, in the community and supported living to disabled adults within Hereford and the surrounding area. It is owned and managed by care provider, Salutem Healthcare.

Lottie Hudson, Service Manager at First Key Hereford, said: “We’re delighted to support Clare Balding and the team from Channel 4 to bring more visibility to people living with disabilities. Superhero Tri shows exactly what these amazing people can achieve”.

“It was a fantastic day with a brilliant atmosphere with an energetic warm up to get everyone in the mood. Twelve teams took part, with varying abilities but everyone was amazing and most importantly joined in and had a wonderful day.”

John Godden, chief executive of Salutem Healthcare, said: “The participation by the First Key Hereford team in the Superhero Tri is another great example of how much our Customers can achieve and how they motivate Salutem to support them - and they were all absolutely amazing!

“Taking part in the Superhero events brought joy to our First Key Hereford customers, their families and friends. We’re really proud of our Superheroes and delighted to see them on the screen.”

The team from First Key Hereford appeared on Superhero Tri on Channel 4, Saturday 31st August at 10:20am.


EXETER CARERS RECOGNISED WITH PRESTIGIOUS AWARD


Carers at Penhayes House in Kenton, Exeter, have been recognised in the Outstanding Care Awards for Devon and Cornwall.

Bethany Lumley, 21 years old, began her career at Penhayes House in November 2018 as a care support worker. Bethany won the award for care newcomer, which recognises and celebrates a new member of staff or service who has commenced employment in the care sector in the last three years.

Paulina Schmid scooped a silver award in the deputy manager of the year category at the ceremony held at the Riviera Centre in Torquay. The category recognises deputy managers who excel in their remits, delivering first class support and sharing the vision of the facility’s registered manager. 

Paulina, 26, joined the company in 2013, starting as a care support worker, then senior support worker, finally taking the role of deputy manager in 2016. She took the role of deputy manager at Penhayes House in 2018 when the service opened.

The Outstanding Care Awards for Devon and Cornwall, celebrate the most dedicated individuals, providers and suppliers in the care industry across the region and it is run by the Care Network Group.  

Penhayes House is a small residential unit in Kenton, near Exeter. It is a specialist service providing individual, bespoke accommodation focusing on independence
and skill development for adults with autism, learning disabilities and complex needs including mental health issues.

Bethany said: “I’m totally overwhelmed! I never dreamed that after only a short time in the industry, I would be doing so well. I feel like I’ve definitely found my career for life.

“Penhayes House is an incredible place to have begun my career and I know I will spend many more happy years there.”

Hania Tasiemska, the registered manager, said: ''Bethany has worked at Penhayes House for the past five months, this is her first role in social care setting, and as a young adult she has dived into the work head first. 

“In her relatively short time at Penhayes House, Bethany has showed kindness, empathy and dedication to the individuals she supports. Her empathetic approach to those with development difficulties allowed her to build positive relationships with the individuals she supports and build trust in a short space of time. 

“Beth is a hardworking and supportive colleague to others and a great asset to the team. I am looking forward to seeing Bethany developing in her role and I am proud of her achievements so far.”

On receiving the accolade, Paulina commented: “I’m absolutely over the moon to have received this award. 

“I love my job, my colleagues and our residents. It’s a privilege to be able to work in such a rewarding environment, and to receive this recognition is the icing on the cake!”

Hania, registered manager at Penhayes House, said: “Paulina is a real asset to the team here at Penhayes House, she has worked tirelessly over the past year in supporting the set-up of the home. Her dedication, hard work and drive for improvement of the residents’ quality of life lead to great outcomes for the people we support and we’re lucky to have her. Her award from the Outstanding Care Awards is well-deserved.”

Martyn Heginbotham, managing director of Pathways Care Group, added: “These awards are a fantastic accolade for Bethany and Paulina. They show that Penhayes House, under the leadership of Hania, has a passionate team who routinely go the extra mile to deliver the highest standard of care.”

LONDON CARE HOME WELCOMES 

YOUNG PEOPLE FROM THE PRINCE’S TRUST

• The Prince’s Trust helps young people to live, learn and earn.
• Three-day induction gave attendees insight and experience in roles in the care home sector
• Following successful interviews, four have now been offered roles at the west London home 

A group of young adults have spent time shadowing staff at a West London care home, as part of a programme with The Prince’s Trust – the UK’s leading youth charity giving young people confidence, skills and employment opportunities.

As part of the Barclays Connect with Work Programme – delivered in partnership with Bupa and The Prince’s Trust – seven people supported by The Trust completed a three-week traineeship at Bupa’s The Kensington care home in Notting Hill. While there they completed a three-day induction, plus training and shadowing colleagues across areas such as activities catering, maintenance, housekeeping and gardening.

As well as helping the group learn a range of practical skills, the programme also played a vital role in increasing their confidence and motivation. The home was so impressed by the young people that it’s already been able to offer roles to four of them in care, maintenance and hospitality.  

Adam Tallis, General Manager for Bupa’s The Kensington, said: “It's been wonderful to welcome these bright young minds to the home, and help them understand the world of care and our responsibilities in caring for vulnerable adults. As the programme showed, the roles are so varied – there really is something for everyone.

“The team exceeded all our expectations and proved themselves as an exceptionally valuable source of support. I’m delighted that we’ve been able to offer some of them roles as a result, and would wholly recommend that other care homes consider getting involved.”

One person taking part in the programme was 23-year-old Susanna who has since been offered a role within the home’s care team. 

Speaking about the news, Susanna commented: “This experience taught me how to view residents and how living in a care home isn’t what society makes it out to be. I have learnt how we can give dignity, care and compassion to the residents. I really enjoyed my time with Bupa, it taught me about how each role and person is an important part of the care home. The role in activities was my favourite and I am so happy to have been offered a role in activities at the Kensington home.”

The Prince’s Trust supports 11 to 30 year-olds who face difficulties in finding work, or those who may be struggling in education. Since its inception in 1976, the charity has helped 870,000 young people and aims to support a further one million within the next 10 years. 

James Mullarkey, Operations Executive from The Prince’s Trust, added: “The young people we work with have so much potential but often just need some support to find a way into work. As a charity, our work is only made possible thanks to our supporters and the companies like Barclays and Bupa who work with us. We’re always on the look out for more partners, so do get in touch if you feel you’d be able to support.”

After finishing their time at Bupa’s The Kensington in June, the team continued to learn more about the world of work by spending time with Barclays. On completing the programme, all young people benefit from one-to-one support from The Trust to help them turn their practical experience into a career.

The team at the care home are expecting to support more young people later this autumn, and will continue to keep attendees in mind for any relevant roles available at the home. Bupa will also be rolling the programme out to a number of other homes across the UK in the months ahead.

In addition to Barclays Connect with Work, Bupa is also an active member of Movement to Work, a charity which brings together UK employers to help young people out of education, employment or training, by giving them a step on the employment ladder.  
To date, almost 600 participants have taken part in the scheme with around half going on to be offered roles at Bupa, and a further 8% finding work elsewhere or returning to further education or training. 

NATIONAL DAY OF ARTS IN CARE HOMES 


The first National Day of Arts in Care Homes will take place in care homes across the country on Tuesday 24th September 2019 – an exciting day to highlight the great wealth of arts going on in care homes and encourage more!

The first ever National Day of Arts in Care Homes will provide a focus for people to organise and promote arts activities for care home residents and staff. National Day of Arts in Care Homes will be a special day for care homes to show how important arts activities are for the wellbeing, happiness and health of residents and staff. From everyday creative activities organised by care staff, such as knitting, cooking and crafts to large-scale choir, mosaic and drama projects led by arts organisations, galleries and artists, we would like to see daily arts provision in all care homes.   

National Day of Arts in Care Homes will encourage all care homes to become creative communities on Tuesday 24 September and onwards into the future. Two brand new arts projects are being launched especially for the National Day of Arts in Care Homes giving residents increased access to the arts:

Only Connect – is a creative letters and pen pal project. The resource pack, launched on 24 September will include template letters, creative activity ideas and real letters to use as inspiration, including: a letter written by Vincent Van Gogh on 24 September 1883 and letters from The Royal Hall Archive and Georgian Papers Programme.

Arts in Care Voucher Scheme – is a new initiative to help relatives and friends become more involved in the life of care homes and to encourage more arts provision. Purchase an Arts in Care Voucher and the nominated care home can use it to pay for an arts related activity of your choice. Maybe something long term like setting up an in-house choir, or a one-off art, music or dance session – providing an opportunity for your friend or relative and fellow residents to be creative and learn new skills.

The new Arts in Care Homeswebsite www.artsincarehomes.org.uk is a user friendly resource for anyone wanting to set up arts activities in care homes. A much-needed tool for care staff, relatives, volunteers, artists and arts organisations, the site includes how-to guides, research, news, ideas, advice and training opportunities. Plus everything you need to get involved in the lead up to Tuesday 24 September 2019**.

National Day of Arts in Care Homes will involve many arts organisations including: Enterlecy Arts who will host a 21st Tea Dance including live music, singing and storytelling in a care home in Lewisham; the renowned full mask theatre company Vamos Theatre will hold their innovative workshop Listen With Your Eyes for care staff in Kineton Warwickshire and the intergenerational arts charity Magic Me who will be making a very special announcement on the day and launching an exciting new arts in care homes initiative. 

Musician and sound artist Nick Jones has worked with a resident from Sunrise Guildford to turn one of the Only Connect letters into a song which will be performed in the home on the first National Day of Arts in Care Homes.

Staff from Sunrise Seniors and Greensleeves Care have already had training for the new Only Connect creative writing pen pals project and have set up letter swapping partnerships locally and further afield. 

See more featured events planned for National Day of Arts in Care Homes here: https://artsincarehomes.org.uk/2019/08/27/national-day-of-arts-in-care-homes-featured-events/


Alison Teader, Project Manager, Arts in Care Homes says: “The arts can bring new life, energy and happiness into care homes. We want to fill the walls of every care home in England with music, colour, words and dance. We can learn so much from supporting people to share their stories and the arts is a powerful means of communication, enabling people to interact and express themselves. Our aim is to ensure that the latter part of people’s lives is fulfilling and stimulating and that they have the chance to make happy new memories to add to a lifetime of experience.”

Arts in Care Homes is a NAPA led project, jointly funded by The Baring Foundation and The Rayne Foundation.

David Cutler, Director of The Baring Foundation says: “We believe that everyone has a right to participate in arts and culture right up to the end of their lives and wherever they live. Many care homes are becoming increasingly creative places, which is wonderful to see – but there’s room for much more! We hope that National Day of Arts in Care Homes will convey the joy that the arts can bring to residents, staff and families and be an opportunity for as many care homes as possible to get involved in small ways and large.”

Here’s to making National Day of Arts in Care Homes an annual event! To find out more about this event, email: alison@artsincarehomes.org.uk. 

‘EXCEPTIONALLY KIND, COMPASSIONATE AND CARING’ COMMUNITY SERVICES RATED ‘OUTSTANDING’ BY CQC 


A supported living facility in Cambridge, providing personal care to younger adults, has been praised by the Care Quality Commission (CQC) following its latest inspection by an independent inspector.

Supported living is provided to people who still live in their own homes but require additional support with activities, including household tasks, personal care and any other activity that allows them to maintain both their independence and quality of life.

A CQC report judges a care facility on its levels of care, responsiveness, safety, effectiveness, and leadership and includes comments from social workers, healthcare professionals, staff and relatives. 

Following a recent inspection Ambito Community Service in Cambridge, has been rated overall ‘outstanding’. A ‘good’ rating was awarded for the service being recognised as safe and effective with an ‘outstanding’ rating being applied for the service being caring, responsive and well-led

At the time of the inspection the service was providing personal care to four adults who have complex needs related to their learning and physical disabilities. 
Each person has their own flat, receives 24-hour, one-to-one support and has a second bedroom for staff use. People with extremely complex needs are supported to lead a full and meaningful life.

Although unable to communicate with the inspector using words, it was obvious that people were happy, had excellent, warm, caring relationships with staff and were enjoying life. 
A relative said: "We're very lucky to have got the service we have. I wish there were more services like this. 
Another told the inspector how impressed they were by the way staff who were totally engaged in supporting their family member. 
They said: "When we pick our family member up and when we leave them, there is a quiet and peaceful mood…and a member of staff who is focussing on [name] not on us." 
An external professional wrote: "It almost feels like staff here have the ability to leave their own lives at the door and completely focus on the individual they are supporting."

The inspector found that staff were: “Exceptionally, kind, compassionate and caring. They provided fully personalised support to each individual that focussed solely on that person, to make sure each person lived the life they wanted to live. 
“All staff completely understood how to support people's privacy, dignity and independence.”
One member of staff explained that: “When we’re out in the community, we have a heightened awareness of everything going on around us and how that might affect the person. 
“We have strategies in place to take the person out of situations that might distress them. 
“For example, if a bus was getting crowded, which a person might not enjoy, we discuss with the person about getting off the bus early to ensure that the person's dignity is not compromised.”
The inspector observed that: “Exceptional results had been achieved by and for each person, demonstrating how responsive the service was to each person's needs. 
“One person, who had struggled to go out into the community had set a goal of going to a local town on the train. After months of work, the person achieved this with a group of friends.”
The inspector noted that: “The registered manager used creative and innovative ways to engage people, staff and relatives to feel involved in the running of the service. 
“Everyone was encouraged to give feedback on all aspects of running the service. People had monthly meetings with their keyworkers and participated in staff interviews.”
Staff had team meetings and team-building days during which they played games and worked as a team to win prizes.”
Alexander Shears, the service team leader said: “We are delighted to have received an overall ‘outstanding; CQC award.
“We are very happy to know that the inspector has recognised the creative work and innovative talents of the team at Ambito Community Services Cambridgeshire and the part we play in helping our clients to lead fulfilling lives.”

John Godden, CEO of Salutem Healthcare, said: “I am thrilled with this fantastic CQC report. It is testament to the commitment of the team at Ambito Community Services Cambridgeshire in providing the highest standards of care.
 “Our team always go the extra mile to enrich the lives of our clients and their families.”

Ambito Community Services Cambridgeshire, is part of Salutem Healthcare and is a supported living service that provides personal care to younger adults.

Care home residents living ‘La Vida Loca’ with language lessons 

From flamenco to fiesta, residents at Kingsgate Care Home have been putting their Spanish to the test with lessons from Lingo Flamingo.

Throughout the six-week programme, residents at the East Kilbride care home have been learning the language, as well as taking time to enjoy the delicious cuisine and reminiscing about family holidays.

Lingo Flamingo offers a unique language learning experience for residents living with dementia across several locations in Scotland.

Kathleen Crymble, activities coordinator at Kingsgate, said: “So far, the residents are thoroughly enjoying the programme and I’m really delighted how well they have picked it up. Living with dementia can be extremely tough for our residents, and we have found that learning new skills as well as reminiscing can really help to improve their quality of life.”

“We’ve been incorporating Spanish into our everyday conversations and even do our morning exercises to Spanish music, it’s certainly a lot of fun!”

Isobel Beating, 88, resident at Kingsgate, said: “Learning Spanish with Elvira has been a lot of fun and I’m pleased at how easy I’ve found the lessons. 

“Though I have enjoyed experiencing a new language, my favourite part was definitely the sangria and tapas!”

Leah, the Volunteer Coordinator at Lingo Flamingo, said: “Lingo Flamingo has developed a programme which is geared towards those living with dementia to allow everyone to experience the joy of learning a language as well as reaping the benefits of bilingualism.” 

This course is taught by Elvira, a placement student from the University of Granada. 

Elvira said: ‘I am loving the experience of teaching Spanish at Kingsgate Care Home. While I am learning valuable things about how to teach a class of older adults, they are also teaching me lots of new things! They have taught me about Scottish culture and cuisine! Teaching older adults is a lovely experience, and I look forward to every lesson”

Kingsgate Care Home forms part of Larchwood Care and is managed by Healthcare Management Solutions. 79% of Larchwood Care Homes are rated as ‘Good’ or above by the CQC, above the industry average. 

CARE HOME RESIDENTS REVAMP CONSERVATORY FOR PRIVATE DINING EXPERIENCES


A Brighton care home has helped to strengthen one couple’s relationship with a cosy conservatory refurbishment, kitted out for date nights with loved ones or time with family and friends. 
Patcham care home, on Eastwick Close, has revamped its conservatory, which was unused and unloved, and has turned it into a private retreat for residents wishing to spend quality time with friends, family and partners.
Resident Andrew and wife Elizabeth were the first couple to use the new facilities, celebrating their 2nd wedding anniversary with a special meal prepared by head chef, Duncan Ray David.
The idea was born when Andrew became worried he would be unable to see Elizabeth on Christmas Day, which is also her birthday, as he relies on public transport. Andrew didn’t want Elizabeth to be alone on her birthday, so staff at Patcham offered to collect Elizabeth and drive her to the home.
With help from the staff, Andrew had rearranged the conservatory to create a private dining experience for them.
The couple enjoyed their day so much, staff decided to refurbish the room for date nights, or family lunches, and to provide a private space for celebrations and occasions.
Andrew said: “After having a stroke and moving into Patcham, I thought it would be much more difficult to enjoy simple thing with my wife, Elizabeth, that other people take for granted. I was very wrong! The staff here are amazing and I can’t thank them enough for helping me arrange this, I’m really looking forward to the next one.”
Patricia Hurst, home manager at Patcham, said: “Moving into a care home alters someone’s routine and we want to give our residents the opportunity to continue to enjoy simple things such as meals with their loved ones, or birthday or anniversary celebrations. 
“Our newly refurbished conservatory helps to provide an intimate setting for families, friends and partners to visit the home and enjoy time with our residents, whilst our amazing team cater for them.”
Patcham care home is part of Wren Retirement Living and is currently managed by Healthcare Management Solutions.
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